Customer Service Team Member

AISHAT SALAMI

289-***-****

***************@*****.***

Niagara Falls, ON.

HIGHLIGHTS OF QUALIFICATIONS

Motivated and customer-focused sales professional with 2 years of experience in retail and customer service. Proven track record of meeting sales targets, providing exceptional service, and fostering positive relationships with clients. Adaptable and eager to bring strong communication and problem-solving skills to a sales, cashier, or customer service role in a dynamic environment. HIGHLIGHTS OF QUALIFICATIONS

• Excellent communication and interpersonal skills

• Very good customer service skills

• Ability to work independently and as a team member

• High punctuality and great integrity

• Good eye for detail and understanding the needs of each individual client

• Self-motivated, enthusiastic, and enjoy being on the job

• Available to work flexible shifts, including weekends and holidays

• WHMIS & Health and Safety Certificates

RELEVANT SKILLS & EXPERIENCE

Customer Service / Retail person / Cashier

• Greeted and assisted customers in a friendly and professional manner

• Handled high-volume transactions during peak hours, reducing wait times and improving customer experience

• Balanced cash register at the end of each shift, ensuring accuracy in daily financial reporting

• Upsold promotional items and informed customers about loyalty programs

• Provided personalized product recommendations to meet customer needs

• Monitored inventory levels and coordinated with the stock team to ensure product availability

• Assisted in merchandising and promotional displays to enhance the customer shopping experience

• Processed sales transactions, returns, and exchanges accurately using [POS system]

• Maintained a clean, organized, and visually appealing sales floor, adhering to company standards

• Maintained a neat and organized store environment, including restocking shelves and arranging merchandise displays

Work History

Sales Associate, Sweet Sensation, Nigeria 2021-2023 EDUCATION & TRAINING

High School Diploma, Ilado Community School, Nigeria 2022 REFERENCES AVAILABLE UPON REQUEST

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