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Risk Assessment Quality Control

Location:
Bethesda, MD
Posted:
April 12, 2025

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Resume:

Marc E. Israel

Bethesda, MD ***** 301-***-**** *************@*****.***

Summary

Results-oriented, analytical producer focused on process oriented and risk assessment in the areas of real estate finance, income and credit analysis, time management analytics in the area of business process improvement.

Experience

Underwriter III May 2022–November 2022

Hometown Lenders, Inc., Huntsville, AL

Mortgage Underwriter working remotely exclusively servicing the Mokena, IL branch, contributed to the highest producing branch for this national lender in a fast paced, high volume, heavily structured environment.

• Carried out systematic and independent risk assessment reviews of Conventional and FHA loans with a major focus on purchases and first-time purchase loans.

• Issued Conditional Loan Approvals to enable the collection and review of borrower documentation to satisfy investor guidelines and government requirements.

• Issued Final Loan Approvals on mortgage loan applications and sent loan packages to the Closing departments fully ready to be shipped for purchase.

• Top three in Underwriting production each month after initial review and release among all company Underwriters.

• Participated with Quality Control personnel to ensure company responses are effective and efficient facilitating sold loan purchases with no first payment defaults. Underwriter April 2020–April 2022

The Mortgage Link, Inc., Rockville, MD

Flash point Mortgage Underwriter position for the branch transformation from a non-Delegated Underwriting Lender to an in-house Delegated Underwriting Lender training new team members on new workflow processes.

• Improved company customer service and loan retention through shortened turn times of initial mortgage application, documentation reviews, conditional loan approvals, condition reviews and closed loan notices.

• Branch Underwriter providing risk assessment in a fast paced, high volume, heavily structured environment carrying out systematic and independent reviews of Conventional, VA and FHA loans with a major focus on purchases and first-time purchase loans. Marc E. Israel - page 1

• Issued Conditional Loan Approvals to enable the collection and review of borrower documentation to satisfy investor guidelines and government requirements.

• Issued Final Loan Approvals on mortgage loan applications send loan packages to the Closing departments fully ready to be shipped for purchase.

• Adapted Encompass/Ellie Mae platform for specific branch needs reviewing Conventional and VA files with a split focus on purchase and refinance loans.

• Assisted Closing department to create document specific automated stacking orders for automated loan package shipping, assisted in post-closing resolution until a department was formally created.

• Participated with Quality Control personnel to ensure company responses are effective and efficient facilitating all underwritten closed loan purchases with no first payment defaults. Mortgage Underwriter III May 2017–March 2020

Navy Federal Credit Union, Herndon VA

Mortgage Underwriter performing risk assessment on Conforming, Portfolio, VA and Equity loan credit application analysis, full doc review, with full Underwriting authority, Self-Employed Borrower analysis and VA LAPP reviews for a national, full- service mortgage lending firm with a major focus on serving the credit union membership.

• Created an idea called “The Bridge”, presented to NFCU Mortgage Department heads as a concept to improve intra-departmental operations. This 5 page concept summary was given the green light to craft an expanded 28 page Power Point presentation to Top NFCU Underwriting Management for “The Bridge” as an empowering interdepartmental meeting platform reporting to management focusing on the culture of communication, shared best practices, most reliable NFCU intranet assistance and enabling growth through short term shadowing in comparison to long-term retraining. Platform approved for permanent interdepartmental integration due to the logical approach of sharing effecting workflows and addressing common areas of concern.

• Served on “The Bridge” collaborative committee addressing interdepartmental pain points, redefining rushes and revamping the submission templates.

• 2019 Annual review exceeded expectations in volume, quality control and communication skills, awarded 18% (of salary x125%) bonus.

• Issued Conditional Loan Approvals to enable the collection and review of borrower documentation to satisfy NFCU guidelines and government requirements.

• Ensure Quality Control responses are effective and efficient in satisfying FHA, VA and internal audits.

• Issued Final Loan Approvals on mortgage loan applications send loan packages to the Closing departments fully ready to be shipped for purchase. All underwritten loans were sold with no first payment defaults.

Marc E. Israel - page 2

Mortgage Underwriter August 2013–February 2017

First Guaranty Mortgage Corporation, Tysons Corner VA Mortgage Underwriter overseeing risk assessment on FHA Streamline, VA IRRRL and Conventional mortgage underwriting for a national, full-service mortgage lending firm with a major focus on refinancing current sub-servicer portfolio. Worked remotely August 2015 - February 2017.

• Accepted the assigned task of authoring the Standard Operating Procedure Manual for Servicing Center Division (SCD) Hybrid Underwriters.

• Created associated job aids for Hybrid underwriting as department grew from 2 to 15 Underwriters closing up to 848 loans monthly.

• Trained current SCD Management on FHA Streamlines and VA IRRRLs product workflow processes.

• Created and shared an on-line pipeline management system implemented across all FGMC retail departments that remove the need for weekly update meetings.

• Passed the NMLS SAFE MLO Test National Component with Uniform State Content on 2/10/2016 to satisfy State of Kentucky requirements for direct consumer interactions as the only FGMC NMLS licensed Underwriter.

• Issued Conditional Loan Approvals to enable the collection and review of borrower documentation to satisfy investor guidelines and government requirements.

• Issued Final Loan Approvals on mortgage loan applications send loan packages to the Closing departments fully ready to be shipped for purchase with all underwritten loan purchased with no first payment defaults.

• Closed up to 94 loans per month, top producer in underwriting loans and closing conversions. Mortgage Underwriter September 2012–July 2013

First Choice Loan Services, Rockville, MD

Mortgage Underwriter performing risk assessment on Fannie Mae DU Refi-Plus, Freddie Mac Open Access and FHA credit qualifying streamlined loans per agency guidelines and investor overlays with little to no QC issues for branch previously originating only true FHA Streamlines loans.

• Issued Conditional Loan Approvals to enable the collection and review of borrower documentation to satisfy investor guidelines and government requirements.

• Issued Final Loan Approvals on mortgage loan applications send loan packages to the Closing departments fully ready to be shipped for purchase. Mortgage Loan Processing Manager, July 2012 – September 2012 Oversaw production and simultaneously orchestrated the sale of a large quantity of unsold branch loans, working directly with Bank of America and Wells Fargo, sharing insight on QC issues with Branch and Corporate management.

• Successfully adopted both Branch Post-Closing and Branch Shipping responsibilities from our corporate offices utilizing both Encompass360 LOS and branch database.

• Leveraged the above accomplishments to a promotion to Underwriter in one month. Marc E. Israel - page 3

Mortgage Loan Processing Manager/Mortgage Loan Senior Processor June 2010–June 2012 Aurora Financial, Vienna, VA

Supervised direct lender pipeline of up to 95 monthly closed loans and over 30 million dollars in monthly volume with improved loan purchase results. Supervised Processing personnel and personal pipelines, and acted as primary conflict resolution person for all customer relations during all phases of the loan process.

• Created, installed and directed Quality Control methods reducing shelf life of unsold loans and ensuring compliance.

• Created and supervised the paperless file flow allowing company growth through pipeline and file transparency.

• Upgraded electronic file tracking utilizing untapped Lenders Office custom reporting and E- docs technology already in place allowing for multiple user file interface.

• Reviewed appraisals for compliance, completeness and accuracy prior to Underwriter submission.

• Attained highest monthly totals by pre-Underwritng all loans and working directly with Sr. Underwriter working remotely.

• Supported Operations and Sales in loan, file flow and other IT matters. Mortgage Loan Processing Manager June 2009–May 2010 Diversified Financial Mortgage Corporation, Rockville, MD Processed first and second mortgage applications, obtained income, employment, credit and bank verifications, communicated with loan officers and consumers on required documentation, provided loan status updates.

• Successfully navigated sales and operations through TiLA and RESPA changes.

• Upgraded Calyx Point custom forms and print groups.

• Integrated risk management principles, analyzed income, asset, and credit documents in comprehensive Pre- Underwriting of mortgage loan applications.

• Prepared documents in compliance with industry standards and investor guidelines.

• Promoted to Processing Manager and reported directly to company President. Senior Mortgage Loan Processor, Mortgage Loan Processor November 2005–June 2009 Eagle Nationwide Mortgage Company, McLean, VA

Community First Bank Loan Services, McLean, VA

Bay Capital Corporation, McLean, VA

Processed first and second mortgage applications, obtained income, employment, credit and bank verifications, communicated with loan officers and consumers on required documentation, provided loan status updates under 3 mortgage corporate umbrellas throughout branch transitions managing the Processing Pipeline, all as the top closing Processor.

• Directed the branch data migration from Calyx Point to Lenders Office and then back to Calyx Point via PDS.

Marc E. Israel - page 4

• Created a 100 page screen shot manual for the branch combining comprehensive training for Lenders Office and DocMagic on-line applications.

• Created and crafted daily reports from within Calyx Point and Lenders Office, acted as Compliance Officer.

• Processed all mortgage loans types in accordance with company policy and surpassing established time frames.

• Acquired proficiency in expanded product knowledge of FHA, VA and Conventional mortgages as well as charted the many Investor guideline changes on a daily basis. VSAT Technician January 1999–November 2005

Hughes Network Systems, Germantown, MD

Senior member at the VSAT Command Center (VCC) – Performed tier three technical help desk services providing support for satellite communications for businesses. Customer and technician phone calls taken and computer portal tickets received, addressed and updated.

• Created a training guideline for General Motors Remote Learning systems, revised the department troubleshooting guide.

• Coordinated communications between customer help desks, field technicians, and dispatch headquarters throughout North America. Served as a worldwide escalation point.

• Performed under constant pressure situations throughout morphing departmental changes.

• Top producer in processing trouble tickets through closure for over 500 hundred Enterprise customers using over 220,000 remote stations.

Qualifications/Skills

Process Flow Improvement Technical & Instructional Writing Credit Analysis W-2 Income Analysis

Self Employed Income Analysis Risk Assessment Lending & Underwriting Guidelines Conventional, FHA & VA Mortgage Underwriting Conforming & Nonconforming Underwriting Manual Underwriting Debt- to- Income Ratios Loan-to-Value Ratios Remote Work Success VA Appraisal Review Proficient with Encompass360, Calyx Point, Lenders Office, UniFi, Empower, DU/ LP, MAVENT, Microsoft Word, Excel, Outlook, Power Point MORTGAGE CERTIFICATIONS

SAR ID: 023624 CHUMS ID: GM24 NMLS # 939814

Certifications for Equal Opportunity and Fair Housing, BSA, GLBA and HVCC Compliant Education Bachelor of Science in Business Management Minor in Applied Writing

Ithaca College

Marc E. Israel - page 5



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