Talent Acquisition Customer Service
Resume:
Justin Bell
Pittsburgh, *****, Pennsylvania, US
Mobile Phone: 412-***-****
E-mail: **************@*****.***
OBJECTIVE:
Recruiter with over 15 years of experience in sales, customer service, and information gathering. Broad knowledge of computer usage and relationship-building skills. Driven for success with a high level of professionalism, I surpassed goals, leadership abilities, and strong talent to build and cultivate relationships, with both internal and external customers as well as applicants. CERTIFICATIONS:
● Creating a Top Talent Program
● Effective Listening
● Hiring and Supporting Neurodiversity in the Workplace
● Technical Recruiting
● Uncovering Unconscious Bias in Recruiting and Interviewing SKILLS:
● Talent Acquisition
● Recruiting
● Account Management
● Business Development
● Talent Market Analysis
● Applicant Tracking Systems
● Customer Relationship Management
● Job Description Development
● Virtual/Telephone/In-person
Interviewing
● Career Counseling
● Talent Pipeline Management
● Diversity & Inclusion
WORK EXPERIENCE:
Senior Associate Recruiter – Technology
Vaco October 2022 – Current
● Here at Vaco I am responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, social networking, and internal database.
● Through a detailed interview process I assess skill set, work history, and salary requirements.
● I am also responsible for developing and maintaining a strong pipeline of qualified talent to submit to our current and future client base.
● I am also responsible for account management and end to end client-candidate relationship.
● I provide market analysis and educate clients on candidate requirements and salary range comparisons.
Velocity Works March 2021 – October 2022
Lead Technical Recruiter May 2022 – October 2022
● As a Lead Technical Recruiter, I continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies along with working with the Director of Staffing on hiring initiatives, leading & training recruiters, and helping to develop weekly & monthly recruiting metrics.
Technical Talent Acquisition Specialist March 2021 – May 2022
● Here at VelocityWorks I am responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, social networking, and internal databases.
● Through a detailed interview process I assess skill set, work history, and salary requirements.
● I am also responsible for developing and maintaining a strong pipeline of qualified talent to submit to the current and future client base.
Talent Acquisition Specialist
February 2020 – March 2021
Evergreen Business Solutions - ebs/growth
● Designing and directing talent acquisition strategies for growth-oriented companies.
● Specific expertise in helping companies develop a strong talent brand, structured recruiting processes, and effective new hire onboarding programs.
● I am responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, and social networking.
● Through a detailed behavioral-based interview process I assess the candidate’s skill set. I am also responsible for developing and maintaining a strong pipeline of qualified talent. Talent Acquisition Specialist (Contract)
January 2020-February 2020
IDELIC
● I was responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, and social networking.
● Through a detailed interview process, I assessed my skill set, work history, and salary requirements.
● I was also responsible for developing and maintaining a strong pipeline of qualified talent to submit to our current and future client base.
● I assisted in all onboarding processes for new hires. Senior Recruiter
January 2018 - March 2019
Russell Tobin & Associates
● I was responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, social networking, and an internal database.
● Through a detailed interview process I assessed skill set, work history, and salary requirements.
● I was also responsible for developing and maintaining a strong pipeline of qualified talent to submit to our current and future client base.
Senior Technical Recruiter / Recruiting Manager
November 2015 - December 2017
JSG INC Pittsburgh, PA
● I was responsible for sourcing, evaluating, and reviewing potential candidates utilizing cold calls, job boards, social networking, and an internal database etc.
● Through a detailed interview process, I assessed skill set, work history, and salary requirements. I was also responsible for developing and maintaining a strong pipeline of qualified talent to submit to current and future client bases.
● My client list consisted of direct hire, contract to hire, and contract opportunities. Recruiting Manager
January 2013 – November 2015
Robert Half Technology Pittsburgh, PA
Candidate recruitment and retention:
● Source, evaluate, and review potential IT candidates utilizing cold calls, job boards, social networking, and internal database etc. Interview prospective IT candidates via phone/in person to assess skill set, work history, and salary requirements.
● I was also responsible for developing and maintaining a strong pipeline of qualified IT talent to submit to current and future client base.
Placement activities:
● I selected well-matched candidates to fulfill client job orders and maintain ongoing contact with IT professionals currently on assignment to ensure exceptional customer service.
● In addition, I would resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
Leads:
● Generated leads and market intelligence to enhance our new client development efforts.
● Maintain relationships with candidates to gain industry knowledge and obtain referrals and new business opportunities.
● Met and exceeded weekly business development goals. Technical Education Recruiter
August 2008 - December 2013
ITT Technical Institute Pittsburgh, PA
● I conducted face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns, and interests.
● Facilitated orientation and registration day activities.
● I closely assisted and mentored students through the admissions process.
● Ensured compliance with applicable Company policies and procedures, laws, and regulations. Verbally communicated approved presentations to promote programs to prospective adult and high school students.
● Actively generated referral business to help maintain company goals.
● Participated in school retention efforts by maintaining productive contact with his/her active students through graduation.
● Actively participated in special recruiting promotional activities. Branch Manager /Business Development Officer
July 2002 - August 2008
Citizens Bank Verona, PA
● Managed all functions and staff of a branch.
● Was accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses.
● Deployed resources to optimize individual and team performance.
● Was responsible for branch compliance with bank policies, procedures, and operational integrity.
● Prioritized, managed, and communicated promotional campaigns and product initiatives.
● Conducted cold calls on prospective small business customers.
● Maintained and developed relationships with existing small business customers.
● Created and managed branch business plan. Represented the bank in local community organizations.
● Conducted performance reviews for staff. Coached and trained staff as needed.
Contact this candidate