Quality Manager Manufacturing
Resume:
Terry R. Leonard
*** ***** ******, ********* ****, Ohio 44054
Contact Number: 440-***-****
e-mail: **************@*****.***
EMPLOYMENT
ITW – Global Tire Repair (GTR)
**** – Present
Manufacturing Manager / Quality Manager
Promotes, devises, establishes and/or improves where needed, the company’s quality procedures, standards, and specifications to support the QMS.
Manages the training of all site employees in the Standard Operating Procedures.
Recruit, train, coach and develop high performing teams.
Provides Quality oversight, including problem resolution of production processes and other business processes.
Investigates non-conformances and manufacturing abnormalities, conducting root cause analysis, and facilitating implementation of corrective and preventative actions in manufacturing and at vendors locations.
Oversees development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories. Evaluates test methods to determine accuracy, consistency & relevancy. Develops new methods when required, improves current methods if necessary, and ensures minimal variation.
Reports key metrics to evaluate the performance of the Quality Department such as Cost of Quality, plant accountable complaints, internal rejections, quality testing turnaround time, etc.
Interfaces with other departments, customers and/or suppliers to coordinate and resolve quality related issues.
Works with other departments to conduct internal quality audits.
Facilitates change management process as part of a cross-functional team.
Responsible for contract manufacturer approval process and auditing.
Analyzes customer concern/complaint data to identify risks and/or areas of improvement.
Generates improvement ideas and embraces improvement projects to better the business. Initiates and leads continuous improvement projects through lean and six sigma tools.
Supports the Design Control Process for New Product Development.
Supports Operations team to ensure proper coverage of production operations. Act as a backup for direct reports, when required.
Follows the 80/20 philosophy in prioritizing daily tasks and serves as a contributing member of the Technical Operations Staff.
Professionally represents company in several diverse settings including active participation in required audits and other related meetings.
Foster, communicate and exemplify the values of ITW; act with integrity and trust, operate with simplicity, treat everyone with respect, take shared risk.
Performs other duties as assigned.
Tri-Craft / Tech-Matic Ind.
9.2014 – 9/2017
Quality Manager
Responsible for establishing ISO9001 standards & procedures for plant.
Assigning department with daily activities for ensuring product quality.
Training of plant and department personnel in various customer requirements (Impact, LPA, GD&T, APQP, FMEA etc)
Maintaining and updating CAR database.
Working directly with customers and assembly plant in launching of new programs.
Prepare and lead Executive reviews for new program launches.
Work with Engineering to resolve issues with components and assemblies.
Establish procedures and work guidance for plant & personnel.
Maintain departmental budget.
Ensure APQP and various other customer requirements are met.
Develop and maintain direct & non direct suppliers to meet Tri-Craft / Tech-Matic requirements.
Supply Technologies
9.2006 – 9.2014
Corporate Supplier Quality Engineer
Responsible for updating & maintaining ISO9001 standards & procedures.
Internal auditing of divisions to ISO9001 & ISO17000 / A2LA
Training of various department personnel in ISO, GD&T and standards
Maintaining and updating of supplier CAR database
Working with various customers and suppliers in disposition and resolution of issues
Responsible for review and setup of new suppliers in database
Updating and maintaining supplier database
Conducting on-site audits of new suppliers
On-site review of corrective actions at supplier location on major issues
Develop and maintain supplier quality scorecards.
Chart and report to key management overall performances of suppliers and divisions
Magna/Decoma International
Front End Module Assemblies
9.2004 – 8.2006
Quality Manager
Responsible for establishing TS16949 standards & procedures for plant.
Assigning department with daily activities for ensuring product quality
Training of plant and department personnel in various customer requirements (Impact, LPA, GD&T, APQP, FMEA etc)
Maintaining and updating of CAR database
Working directly with DCX Engineering and assembly plant in launching of new programs
Prepare and lead DCX Executive reviews for new program launches.
Update and maintain Power way documentation to meet DCX requirements.
Work with Engineering to resolve issues with components and assemblies.
Establish procedures and work guidance for plant.
Maintain departmental budget.
Ensure APQP and various other customer requirements are met.
Supplier Quality Engineer
Develop and maintain direct & non direct suppliers to meet Decoma & DCX requirements.
Conduct PSO’s at supplier locations
Attending regular APQP meeting with Decoma design Engineers to ensure product changes are properly identified and feasible for production.
Maintain supplier status ratings for APQP, PSO, PPAP and on-time performance.
Created Supplier Manual
Prepare and lead supplier day meeting for each program phase (S0, S1, S2, V1)
Lear Corporation - Huron, Ohio
Interior Trim - Plastic Injection Molding & Assemblies
1.2003 – 8.2004
Senior Quality Engineer / Plant Liaison
Assume all responsibility in the absence of the Quality Manager.
Responsible for Advance Production Quality Planning. PPAP’s and PSO’s at associated Lear production facilities and at all associated Supplier locations for all new and takeover programs.
Writing, Editing and Reviewing FMEAs, Control Plans, Flow Charts and Pre-Production Planning
Dealing directly with Chrysler, GM, Ford in the development, design and engineering changes to current and future projects. Following all Product Assurance Planning procedures for Chrysler, GM, and Ford.
Responsible for sub-supplier’s quality performance, to ISO 9000 standards and specific requirements of the automotive industry on all new products.
Lead responsibility for implementation of all corrective actions (8D, & 7-step, 5Y) and preventative measures to ensure conformance to specific project requirements at Lear production plants and supplier locations.
Lead responsibility for Appearance Approval (AAR) for all associated parts produced through Lear for interior parts going directly into Daimler Chrysler on the 2005 Dakota program.
Conducting regular reviews of tooling, gages and associated secondary equipment on new and existing programs.
EDUCATION
Lorain County Community College
Elyria, Ohio
Mechanical Engineering / Quality
West Technical High School
Cleveland, Ohio
College Prep, Mechanics
SPECIAL TRAINING
IATF-16949 (2016)
ISO9001 (2015)
ITW 80/20
TS16949 – Lead Auditor
SPC Training
Problem Solving Techniques
Lear Corp. Six Sigma – Black Belt training
FMEA & Control Plans
APQP - Program Management
OSHA Compliance Course
Geometric Dimensioning and Tolerance Training
Layered Process Auditing
Microsoft Word, Excel, Power Point, Project & Access
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