Warehouse Supervisor
Resume:
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Rosario Ellitson
Franc Street Erf ****, Khomasdal, Windhoek H: (061) 213 348 C: 081-***-**** E: ***************@*****.*** LinkedIn https://www.linkedin.com/in/rosario-ellitson-9a58211b5/ Summary
Summary
Experienced logistics and warehouse operations manager with over 6 years in the FMCG sector, specializing in streamlining logistics and distribution processes, driving operational efficiencies, and ensuring compliance with health, safety, and regulatory standards. Demonstrates strong leadership and problem-solving skills with a proven ability to develop and motivate teams. Currently enrolled in a Bachelor's program in Logistics and Transport to further enhance expertise in the field. Known for achieving cost reductions, optimizing workflow, and fostering positive relationships with business partners. Skills
SAP/EWM expertise
Logistics and distribution management
Operational efficiency and process
improvements
Team leadership and coaching
Budgeting and financial oversight
Regulatory compliance (Health & Safety, SHEQ
standards)
Data analysis and performance metrics
Problem-solving and decision-making
Attention to detail and planning
Jarrison Time ware
Kronos Time ware
Experience
WAREHOUSE SUPERVISOR 01/04/2022 UNTIL CURRENTLY
Powerbat
Warehouse Management
Personnel Management: Demonstrated experience in managing and coordinating staff, including drivers and maintenance teams, ensuring adequate scheduling and operational coverage. Supervised subordinates, enforced safety and operational protocols, and maintained high performance standards across teams.
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Policy Implementation: Extensive background in implementing and enforcing operational policies, contributing to consistency and efficiency within distribution, logistics, and warehouse settings.
Compliance: Strong adherence to safety standards and health regulations, with experience managing SHEQ (Safety, Health, Environment, and Quality) standards to ensure compliance with company and regulatory policies in all operational areas.
Process Improvements: Regularly assessed and implemented processes to enhance operational efficiency, reduce costs, and improve service levels. Familiar with establishing and adjusting work procedures to meet production schedules and company policies. Maximum Factory Profitability
Cost Control: Developed and implemented strategies to reduce overhead costs and improve profitability. Initiated cost-saving measures, optimized resource allocation, and continuously worked to improve distribution and operational efficiency.
Inventory Management: Extensive experience in inventory management, including tracking stock levels, coordinating monthly stock takes, verifying inventory accuracy, and implementing processes for timely stock disposal to optimize storage and reduce costs.
Efficiency Improvements: Established service level agreements (SLAs) to improve resource utilization, minimize overtime, and ensure productivity. Maintained focus on effective manpower allocation to meet production demands and achieve cost efficiencies. Inventory
Inventory Oversight: Managed inventory operations, tracked stock adjustments, and resolved discrepancies through systematic reconciliation. Regularly reviewed stock levels and coordinated stock take processes to ensure accurate inventory records.
Stock Takes: Oversaw monthly stock counts, participated in regional inventory checks, and collaborated with team members to ensure inventory accuracy and adherence to company procedures.
Disposal of Inventory: Coordinated and managed slow-moving inventory to ensure efficient storage, prevent excess holdings, and maintain optimal stock levels in alignment with operational needs.
Asset Management
Asset and Equipment Control: Maintained control over warehouse and distribution equipment, including forklifts, to ensure operational readiness and safety compliance. Implemented best practices to safeguard company assets and ensured proper handling of all tools and machinery.
Truck Logistics Planning: Extensive experience in planning and optimizing truck logistics to support asset management and distribution efficiency. Established optimized delivery routes, scheduled truck maintenance, and coordinated dispatch activities to maximize asset utilization and minimize downtime. Ensured that trucks met regulatory compliance and were always operationally ready to meet production and distribution schedules.
Clean and Safe Work Environment: Ensured warehouse and work environments were consistently clean, safe, and organized, promoting efficiency and maintaining compliance with safety protocols.
Health & Safety Compliance Audits
Health and Safety Expertise: Comprehensive understanding of health and safety standards, with specific experience in SHE supervision. Applied expertise in maintaining and enforcing safety protocols in warehouse, logistics, and manufacturing environments.
Incident Reporting and Compliance: Proactively reported deviations from safety standards, implemented corrective measures, and conducted incident investigations. Consistently adhered to Occupational Health and Safety Act requirements to create a secure work environment.
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LOGISTICS AND BEWERY MANAGER 01/06/2021UNTIL 30/11/2021 ABinBev
Manage and Improve Safety Standards
Ensure a safe and healthy working environment that meets required safety and legislative standards.
Process Implementation (DPO & VPO)
Implement processes in line with DPO and VPO standards.
Assess current and future operational processes to identify opportunities for improvement and standardization.
Performance Tracking and Improvement
Address and close performance gaps.
Track financial and operational performance using effective MCRS (Management Control and Reporting Systems).
Manage and Improve Service Level & Efficiencies
Develop Service Level Agreements (SLA) between Logistics, Supply, and Planning to manage warehouse capacity, finished goods, container levels, throughput levels, DCBL (Distribution Center Baseline Levels), and resource sizing.
Develop SLAs between Logistics and Sales to manage delivery capacity, forecasting, inventory levels, order cut-off times, sales curve index, minimum drop size, out-of-delivery days, SKU prioritization, and resource sizing.
Manage DOC (Date of Creation) and stock age for finished goods inventories to proactively identify opportunities or mitigate write-off risks in coordination with planning, manufacturing, and commercial functions.
Industrial Relations
Facilitate requirements to ensure a healthy industrial relations climate, managing subordinates or third parties in line with industrial relations legislative requirements. Governance
Safeguard resources and eliminate waste through the implementation of prescribed governance processes and controls (SOX, internal, and legislative audits). Building Capability
Create an operational ecosystem that inspires positive organizational effectiveness through the development of team members within DPC (Distribution and Planning Center). Managing Costs
Develop the Brewery Logistics Budget, analysing and reporting on deviations throughout the year.
Review operational KPIs to address financial challenges. Reporting
Report on EXCO (Executive Committee) level to regional and international branches. Highlights
International Exposure:
Travelled to Tanzania to visit the flagship warehouse, gaining insights into best practices and operational efficiencies.
Cost-saving Initiative:
Successfully revived 2 abandoned trucks, enabling them to resume deliveries and eliminating the need for third-party services, resulting in significant cost savings for the company.
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Health and Safety Expertise:
Acquired extensive knowledge and expertise in Health and Safety practices, significantly enhancing operational safety standards beyond previous levels MANAGER: DISPATCH 01/06/2016 UNTIL 31/05/2021
Imperial Managed Solutions Ltd (Pty)
Warehouse and Logistics Management Responsibilities: SHEQ Management:
Manage and report on all SHEQ (Safety, Health, Environment, and Quality) standards and risks at NBL Main Warehouse.
Oversee all functions, staff, SHEQ, and loading operations at the Ramatex Warehouse. Logistics Coordination:
Verify and ensure the quality and quantity of goods loaded onto trucks.
Liaise with the Controller: Dispatch for truck availability and location.
Manage the scheduling and dispatching of trucks not yet loaded or unavailable for loading.
Coordinate with the Empty Yard for off-loading trucks returning from customers.
Follow up on incoming loads to document the schedule for Ruhr Street and Outside Warehouses.
Liaise with Ruhr Street personnel for truck deliveries to and from the site.
Ensure timely and accurate documentation of all incoming and outgoing loads. Inventory Management:
Liaise with inventory personnel to verify the off-loading of returned stock.
Coordinate with Customs personnel and NBL Logistics Operations.
Control shunter drivers daily and arrange pre-loads for the next day.
Update TSS (Internal truck and order system) and provide feedback on trucks not loaded.
Query outstanding pickings concerning trucks to load.
Utilize system reports for effective management of loading bay operations and staff. Distribution Efficiency:
Establish efficient delivery routes and transportation schedules to optimize distribution.
Monitor drivers to ensure adherence to schedules and proper driving practices.
Develop methods to decrease costs and improve distribution efficiency.
Ensure effective and safe use of warehouse and distribution equipment.
Track and coordinate the receipt, storage, and timely delivery of goods. Customer Coordination:
Communicate and coordinate with customers to ensure satisfaction.
Confirm with drivers regarding wrong loads and assist in obtaining required information. Administrative Responsibilities:
Customer Queries:
Attend to and resolve all customer queries within 24 hours. Reporting:
Provide management with detailed reports on budgeting, schedules, maintenance, fleet performance, and overall distribution efficiency.
Ensure all daily, weekly, and monthly reports are up-to-date and ready for reporting by deadlines.
Complete daily DCS level 1 and 2 meetings and KPI measurements.
Maintain Safety legal appointments up-to-date at all times.
Generate daily KPI Reports indicating depot progress. Staff Supervision:
Manage and supervise subordinates, ensuring adherence to safety regulations.
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Motivate and discipline staff, maintaining Kronos/Jarrison timekeeping of employees and leave approvals.
Ensure all staff are present and attendance is 100%, with corrective actions for absentees.
Approve overtime and acting allowances with the operations manager’s authorization.
Ensure cross-training of all staff on all positions and one level up.
Keep training matrices up-to-date.
Ensure KPIs for month-end reports are current.
Stock Management:
Stock Counts:
Attend and participate in all monthly stock counts.
Ensure all documentation is ready for the Depot Audit. Warehouse Housekeeping:
Ensure proper housekeeping at all times.
Liaise with admin personnel to rectify irregular procedures and confirm document accuracy. Additional Responsibilities:
Incident Reporting:
Complete incident reports regarding stock damaged during loading. Logistics Systems:
Supervise the updates of trucks loaded during the day, prioritize loads, and update changes on TSS.
Staff Control:
Ensure that all staff adheres to safety procedures and regulations.
Maintain Kronos/Jarrison timekeeping and ensure accurate timesheets with necessary approvals.
Address and manage any performance or attendance issues consistently. Highlights
Youngest Manager at Imperial Logistics:
Achieved the milestone of becoming the youngest manager in the company's history, demonstrating exceptional leadership and competence. Cost Savings Implementation:
Spearheaded initiatives that resulted in significant cost savings.
Improved forklift handling and utilization, enhancing overall operational efficiency.
Introduced reports to track forklift driver efficiency and effectiveness, leading to better performance management.
Loading Bay Optimization:
Redesigned the loading bay setup to accommodate improved loading and offloading processes.
Elevated the loading bay to meet industry standards following the departure of the previous manager.
Disciplinary Hearings:
Successfully initiated and completed multiple disciplinary hearings, ensuring compliance with company policies and maintaining a professional work environment. SHE Certification:
Completed the SHE (Safety, Health, Environment) supervisor certificate.
Gained a deeper understanding of health and safety protocols, enhancing the ability to manage and mitigate workplace risks.
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Brand Ambassador:
Honoured as the Brand Ambassador for Namibia, being the only individual in the country to receive this recognition.
Represented the company's values and mission, promoting a positive brand image. SENIOR CONTROLLER: DISPATCH 09/2015 to 07/2016
Imperial Managed Solutions Ltd -
Coordinated Execution:
Oversaw the entire loading process from vehicle arrival to departure, ensuring efficiency and adherence to schedules.
EWM/SAP Proficiency:
Utilized EWM/SAP systems proficiently for booking vehicles on TSS and managing logistics operations effectively.
Visual Inspection:
Conducted visual inspections of vehicles upon arrival to ensure they meet safety and operational standards.
Order Management:
Received picking lists from administration, scheduled vehicles accordingly, and instructed forklift drivers for loading.
Quality Control:
Verified merchandise against vehicle specifications, reporting any discrepancies promptly.
Checked and ensured the quality and quantity of loaded products, including pallet counts. Communication and Coordination:
Liaised with inventory and administration departments to address weight or inventory issues.
Coordinated with Operations Senior Controllers for standby vehicles as needed. Load Security:
Ensured proper securing and tarping of loads, collaborating with tarping personnel to optimize loading practices.
Supervision:
Managed and supervised Loadmasters, forklift drivers, and general workers at the loading bay, ensuring smooth operations and adherence to protocols. Documentation Management:
Ensured all required documentation was complete and accurate for vehicles leaving the premises.
Health and Safety Compliance:
Strictly adhered to health and safety procedures, proactively identifying and mitigating any potential risks to ensure a safe working environment. LOSS CONTROLLER 04/2015 to 06/2015
Imperial Managed Solutions Ltd –
Recording and Checking:
Record loading times for vehicles to track efficiency and performance.
Check and record the number of pallets loaded onto vehicles to ensure accuracy.
Check the stability and condition of pallets to prevent damage during transportation.
Ensure pallets are intact and not broken to maintain product integrity.
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Inventory and Merchandise Checks:
Check expiry dates of designated merchandise, ensuring compliance with the four-month shelf life from delivery date.
Inform inventory personnel of broken pallets to facilitate timely replacement.
Complete daily reports on basic pallets and mixed pick reports to document loading activities.
Conduct daily checks on mixed pick merchandise to verify accuracy and condition.
Verification and Documentation:
Verify pallet count against picking slips and pallet reports to ensure consistency and accuracy.
Verify the loads on vehicles against picking slips and pallet reports to confirm completeness.
Distribute picking slips and relevant documents to the Document Controller for proper documentation and record-keeping.
Operational Coordination:
Liaise with Transport and Utility Services (TUS) personnel for the strapping of vehicles inside the Loading Bay to secure loads properly.
Inspect and approve all relevant documents received from the Document Controller to ensure completeness and accuracy.
Afterhours and Security Management:
Record all vehicles passing through the boom next to the Loading Bay during afterhours for security and tracking purposes.
Supervise and monitor the Loading Bay during and after hours to maintain operational integrity.
Safeguard the warehouse, booms, and doors to prevent unauthorized access and ensure safety.
Health and Safety Compliance:
Adhere to health and safety procedures and regulations to mitigate risks and ensure a safe working environment.
Stay alert to potential health and safety risks and take proactive measures to address them promptly.
Education and Training
IUM
Degree in Transport and logistics – currently
The Charted Institute of Logistics and Transport
International Diploma in Logistics and Transport
NUST – Namibia University of Science and Technology Diploma in Logistics and Transport
360 Consult - Initiating disciplinary action in the workplace 360 Consult - Emotional Intelligence
SRS Safety Risk Services - Incident Investigation & Recording
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SRS Safety Risk Services - SHE Supervisor
Advance Driving Academy - Forklift Driver’s License 3-7 Ton High School Jan Mohr Secondary School
Grade 12 2008-2012
Achievements
2021- Imperial Brand Ambassador
2011- 2012 Student’s Representatives Council
2012 Jan Mohr Rugby Captain
2012 Hostel Prefect
Languages
English
Reading: Excellent
Writing: Excellent
Speaking: Excellent
Afrikaans
Reading: Good
Writing: Good
Speaking: Excellent
References
Ms. Jennifer Scott
Manager: Administration
Imperial Managed Solutions
Tel: +264-**-***-****
Cell: 081-***-****
Mr. Jacques Beukes
Manager: Operational Excellence
Imperial Managed Solutions
Tel: +264-***-*-*****
Cell: 081-***-****
Mr. Gerrie Barnard
General Manager
Powerbat
Tel: +264-**-***-***
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