KIMBERLY RICE, Human Resources Manager
Wellford, 29385, USA, 202-***-****, ********@***.***
SUMMARY Dynamic Human Resources Manager with over 8 years of comprehensive experience in HR operations and project management. Expertise in recruiting, onboarding, and training development that led to a 25% increase in employee retention. Proven track record in enhancing operational efficiency by 30% and managing project budgets up to $1M with 95% accuracy. Eager to leverage advanced skills in employee engagement and strategic policy development to drive organizational success.
WORK EXPERIENCE
11/2018 – 12/2023 Project Manager/HR Operations, PT REALTY SOLUTION Bowie, USA Spearheaded recruiting and onboarding processes, as well as curated training programs, resulting in a 25% increase in employee retention. Established a strategic project structure that enhanced overall operational efficiency by 30%.
Ensured accurate expense forecasting and budget management for projects ranging from $100K to $1M, achieving a 95% accuracy rate. Clinched 100% on-time project delivery through effective and proactive project management.
08/2013 – 10/2018 Management Program Analyst Lead, VETERANS HEALTH ADMINISTRATION (VHA)
Washington, USA
Oversaw high-level correspondence and crafted policy development initiatives.
Consulted on recruitment strategies as well as compliance and operational improvements within healthcare.
Optimized correspondence management processes to enhance compliance with VA policies and elevate operational efficiency. 02/2012 – 08/2013 Program Analyst, NATIONAL CEMETERY ADMINISTRATION (MPS)
Washington, USA
Engineered and executed innovative data-driven strategies to bolster operational efficiency.
Conducted advanced data analysis to facilitate improved decision-making and optimize resource allocation.
05/2010 – 12/2012 Patient Advocate, BOSTON VA HEALTH ADMINISTRATION Boston, USA Developed and led a comprehensive advocacy program, significantly enhancing service quality and elevating patient satisfaction. Conducted strategic data analysis to address and resolve complex patient issues effectively.
07/2005 – 04/2010 Program Manager, NEW HORIZON FAMILY HEALTH SERVICES
Greenville, USA
Spearheaded the design and implementation of transformative healthcare programs benefiting over 3,000 individuals.
Conducted comprehensive financial data analysis to inform executive decision-making processes.
EDUCATION
06/2004 – 07/2005 MIDLAND TECHNICAL COLLEGE
Associate of Public Service, Paralegal Studies
Columbia
04/2005 – 08/2010 LIMESTONE COLLEGE
Bachelor of Science, Management
Gaffney
08/2010 – 08/2012 WEBSTER UNIVERSITY
Master of Arts, Human Resource Management
St louis
08/2013 – 07/2016 STRAYER UNIVERSITY
Master of Science, Health Services Administration
Greenville
SKILLS Project Management Employee Training and
Development
Healthcare Delivery Systems
Analysis
Data Analysis
Budget Management Compliance Assurance
Operational Optimization Strategic Thinking
Leadership Collaboration
Problem Solving Communication
Human Resources Experience Payroll Management
Employee Relations HR Legality Knowledge
Microsoft Office