Experienced Administrator and Manager

Contact

*********@*****.***

www.linkedin.com/in/robert-nealis

(LinkedIn)

Top Skills

Microsoft Office

ServSafe Alcohol Certified

Alcoholic Beverages

Robert Nealis

Experienced Manager and Administrator

Philadelphia, Pennsylvania, United States

Summary

Experienced Concessions & Bar Manager with a demonstrated history of working in the entertainment industry. Skilled in Theatre & Event Management, ServSafe Alcohol Certified, Management, and Performing Arts. Strong operations professional with a Bachelor’s Degree focused in History & Political Science from West Chester University of Pennsylvania.

Experience

Theatre Refreshment Company

Bar Manager

March 2002 - Present (22 years 11 months)

Forrest Theatre, Philadelphia PA

Responsible for training and overseeing a staff of up to two dozen bartenders. Act as liaison between out-of-state management and all levels of city and state government as well as local vendors and The Shubert Organization. Handle all aspects of daily operations including but not limited to stocking, staffing, payroll and administration, inventory management, and the production of all daily, weekly, and periodic reports.

Garces Group

Concessions Manager

August 2021 - June 2024 (2 years 11 months)

Manage Concessions operations on the Kimmel Cultural Campus for the Garces Group, covering all theatrical and cultural events in Kimmel Center, The Miller Theater (nee Merriam) and the historic Academy of Music. Oversee all aspects of staff hiring, training, and scheduling; develop relationships with all vendors both current and potential, maintain all financial and correspondence records, and provide superior and attentive service to both patrons attending events and our clients and resident companies at the KCC.

Pennsylvania Public Utility Commission

Utility Termination Investigator

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March 2019 - September 2019 (7 months)

First point of contact for the general public in filing complaints against utility companies. Charged with data collection, initial sorting and determination of complaint nature and investigative direction. Responsible for documenting all aspects of public contact and communicating in a clear and concise nature the findings and decisions verbally and in writing to all concerned parties. Walnut Street Theatre

Refreshment Services Manager

July 2009 - July 2016 (7 years 1 month)

Supervised all aspects of food and bar service in the historic theatre, including daily patron sales, specialty dining, private parties, children's camps and inter- departmental events. Responsible for all hiring, training, inventory control, and vendor procurement.

Archdiocese of Philadelphia

Teacher

April 2003 - September 2014 (11 years 6 months)

Worked both short and long term substitute assignments in both single-sex and coeducational high schools.

Qualified in History, Social Sciences and English, Cross-trained and taught Mathematics and Physical Sciences.

United States Army Reserve

Civil Affairs Specialist

October 2000 - October 2008 (8 years 1 month)

MOS 38-A Trained at the John F. Kennedy Special Warfare Center and School to act as a liaison between the US Army and foreign governments at their equivalent of the local, state, and federal level. Independence Seaport Museum

Shipkeeper

June 1998 - July 1999 (1 year 2 months)

Designed and led general and focused tours for groups ranging in both size and age from 9 to 90. Assisted in all aspects of ship upkeep, preservation, and restoration.

Education

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West Chester University of Pennsylvania

Bachelor’s Degree, History & Political Science · (1995 - 1998) Page 3 of 3

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