Dental Assistant Customer Service
Resume:
Gennetta Lanett
Anderson
*****************@*****.*** 2
Roanoke Rapids, NC 6
Dental Assistant
PROFILE
Reliable and professional Dental Assistant effective at utilizing intake, and relationship building skills.
Dedicated to positive patient interaction along with exceptional communication. Active Listener with
the end goal of building trust with patients and helping them achieve their oral health care goals.
EDUCATION &
CERTIFICATIONS
Intro to Dental Assisting
NC Dental U-Wilson, NC
1/2024
HIPAA / OSHA / CPR (BLS) /
DENTAL OFFICE EMERGENCIES/
NC RADIOLOGY W/ NOMAD /
NITROUS OXIDE MONITORING
(1/2024)
Diploma
Weldon Stem High School, NC
6/2012
SKILLS
Professional & Software
Outstanding Customer Service
Adaptability
Time Management
Critical Thinking
Sound Knowledge of
Dental Terminology
Dentrix and CareStack Exposed
PROFESSIONAL EXPERIENCE
Externships
Cross Creek Family Dentistry-Roanoke Rapids, NC 3/2024
Expedites the talents and knowledge of sterilizing and disinfecting
instruments and equipment, preparing trays of instruments for treatment.
Responds proficiently to patient and doctor needs and inquiries.
Prepares treatment room for patient by following prescribed procedures
and protocols.
Educates patients by giving oral hygiene, plaque control, and postoperative
instructions.
Prepares patient for dental treatment by welcoming, comforting, and
seating.
Personal Care Assistant
Home Life Care-Roanoke Rapids, NC 8/2023-Current
Direct Support Professional
Life Inc-Roanoke Rapids, NC 7/2016-5/2018
Uses creativity to prepare and served healthy and well-balanced breakfast,
lunch, dinner, while following doctor's nutritional instructions.
Observes and obtains patient's vital signs, food and liquid intake and
output.
Assists in a variety of duties as requested, always accommodating patient's
needs.
Administers all prescribed medicines on time and accompanied the client to
hospital visits.
Complies with HIPAA standards in all patient documentation and
interactions.
Sales Associate
Shoe Show-Roanoke Rapids, NC 8/2008-6/2016
Demonstrated success meeting and exceeding sales goals in a dynamic
goals-driven work environment.
High-energy sales and great self-motivator with a career of strong sales
and increased revenues.
Effectively utilized resources to successfully complete projects.
Established strong relationships to gain support and effectively achieve
results.
Maintained orderly appearance of inventory/supplies.
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