Software Engineering Financial Services

N

BALARAJU GUJJARI

Dallas-Fort Worth Metroplex, TX • Cell: 512-***-**** • ********.*******@*****.*** • LinkedIn Profile Technology executive with over 20 years of experience leading high-performing software engineering teams and delivering scalable, cloud- native solutions for Fortune 500 companies. Recognized for driving digital transformation, modernizing enterprise platforms, and aligning technical strategy with business goals. Proven success architecting secure, serverless systems on AWS, and leading Agile transformations across global teams. Known for mentoring talent and fostering a culture of innovation, security, and regulatory compliance, particularly within financial services and other highly regulated industries.

ACHIEVEMENTS & EXPERTISE

Capital One

® Circle of Excellence (2019)

Highest company honor for leadership

® Wonderful Award - SSO Migration (2015)

® 5x Spot Awards (2014-2019)

Planet Soft

® Star Performer Award (2009-2010)

Top 1% recognition

® Appreciation Letter & Special Bonus (2007)

Cloud & Infrastructure: AWS (Lambda, S3, API Gateway, ECS, Fargate, SQS, SNS, Rounte53 etc), Serverless Architecture, Terraform, Docker/Kubernetes, CI/CD Pipelines

Backend Development: Java, JEE, Spring Boot, JPA, Python, Kafka, Microservices, REST/SOAP APIs SQL/NoSQL (DynamoDB, Oracle) Security & Identity: OAuth 2.0, OpenID Connect, SAML, ForgeRock, Ping Identity, RSA, MFA, Fraud Prevention Frontend & Tools: JavaScript/TypeScript, Angular, Node.js, Splunk, ELK, Datadog, Jenkins, Git, JIRA

Leadership: Agile/SAFe, Distributed Teams, Talent Development, Strategic Roadmaps, Cost Optimization, Operation Excellence PROFESSIONAL EXPERIENCE

Capital One Services, Plano, TX

Senior Manager, Software Engineering Jan 2020 – Present

• Architected a serverless AWS solution (Lambda, Step Functions) to replace BlueTarp’s legacy systems, enabling on-boarding of 3 enterprise clients (40M users) within 6 months while ensuring compliance with security standards

• Designed a Drools-based rules engine and REST APIs to replace manual processes, reducing delinquency resolution time by 90% and cutting annual costs by $500K

• Transformed a single-page credit application into a wizard-driven UI, eliminating 50% of non-essential fields. Result: 87% higher completion rates and $3M+ incremental revenue

• Hired and mentored 15+ engineers across 3 Agile teams, improving delivery speed by 30% and maintaining a 95% retention rate through career development programs

Manager, Software Engineering Jan 2017 – Jan 2020

• Built FortDocs, a cloud-based document management system (Alfresco, S3, PGP encryption), enabling de-commissioning of legacy G360 and supporting Capital One’s data center exit strategy

• Developed a real-time sentiment analysis tool using Amazon Connect, reducing call center agent coaching time by 20% and improving customer satisfaction scores by 15%

• Engineered a secure SSO integration (Ping Identity) for FortDocs, ensuring role-based access control and audit trails for 10M+ small business users

Senior Software Engineer Nov 2013 – Jan 2017

• Implemented step-up authentication (RSA/ForgeRock) and device fingerprinting, reducing fraud incidents by 30%

• Cut monthly deployment times from 12 hours to 4 hours by introducing CI/CD pipelines, code freezes, and standardized runbooks for 18 distributed teams

iSpace Inc. (Client: Capital One), Plano, TX

Lead Developer Apr 2012 – Nov 2013

• Created the audit-fallback module (AWS Lambda + S3) to prevent log loss during EC2 auto-scaling, reducing debugging time by 25%

• Facilitated cross-team alignment meetings, improving on-time delivery by 35% for Capital One’s Chassis Framework Senior Software Engineer CSC India Pvt Ltd, India, Hyderabad Mar 2011 – Apr 2012

• Automated the processing of Zurich Insurance claims product submissions by designing and developing a Spring Batch application, streamlining operations and enhancing accuracy.

Technical Lead Planet Soft, India, Hyderabad Nov 2005 – Mar 2011

• Lead the design and delivery of Ebix’s core products Human Capital Management System and The Policy Processor. Though built in 2007, these two products are still heavily used by several insurance companies across NA. EDUCATION & CERTIFICATIONS

Master of Computer Applications Osmania University AWS Certified Solution Architect – Associate AWS Certified Developer – Associate PATENTS [GRANTED BY USPTO]

Publication # 202******** Document Management Platform Publication # 202******** Source Agnostic Call Recording & Chat Ingestion

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