Systems Administrator Windows Server

STEVEN STAABS

Matthews, NC ****** – USA 704-***-**** *****.******@*****.***

LinkedIn profile: http://www.linkedin.com/in/steve staabs 19b68912 SUMMARY

Results-driven Systems Administrator with over 15 years of comprehensive experience in server and systems management, technical support, and hardware virtualization. Adept at managing Windows Server environments, VMware, and Hyper-V, with a proven track record of optimizing system performance and ensuring high availability. Demonstrated expertise in server patching, deployment, and decommissioning, with a focus on compliance and process improvement. Competent in SQL Server management, Powershell scripting, and IT infrastructure development. Strong communicator and problem-solver, skilled in leading projects, training teams, and enhancing operational efficiency. Committed to leveraging extensive technical knowledge and analytical skills to drive continuous improvement and support organizational goals. WORK EXPERIENCE

BAE Systems Jan 2022 - Mar 2024

Systems Administrator Sr

• System Management: Performed the administration, configuration, and maintenance of diverse systems, including Windows Server and cloud environments, ensuring optimal performance, availability, and security. Updated server firmware maintaining compliance with industry standards.

• Directed Server Deployment for EOL Project: Directed the deployment process for Windows Server 2012 End-of-Life (EOL) across approximately 1, 200 servers, ensuring seamless migration and maintaining compliance with industry standards.

• Incident Response: Worked system-related incidents and outages, coordinating with IT teams to resolve issues swiftly and minimize downtime.

• We worked from ServiceNow server request tickets which would provide the required specifications for the server.

• Automation & Scripting: Develop and maintain PowerShell scripts using to streamline administrative tasks, enhancing operational efficiency and reducing manual workload.

• Windows Server Patching: Performed the monthly patching process of approximately 3, 200 Windows servers, achieving a success rate exceeding 95% and ensuring systems remained secure and up to date.

• CMMC Compliance: Ensured compliance with industry regulations, meticulously documenting IT processes and controls.

BAE Systems Jan 2016 - Dec 2021

Systems Administrator

• Led Server Deployment for EOL Project: Directed the deployment process for Windows Server 2008 End-of- Life (EOL) across approximately 1, 000 servers, ensuring seamless migration and maintaining compliance with industry standards.

• Built and configured several VMWare ESXi and Microsoft Hyper-V hosts

• Have performed several P2P and P2V conversions

• Oversaw Server Decommissioning: Administered the decommissioning process for around 200 servers annually, adapting to fluctuations caused by concurrent projects and ensuring efficient removal of obsolete systems.

• Implemented Data Access Governance Pilot: Launched and maintained a Data Access Governance Pilot project, supporting infrastructure for five test groups and enhancing data security and compliance.

• Addressed Support Issues: Resolved an average of 75 break/fix, provisioning, and general support tickets annually, ensuring prompt resolution of technical issues and maintaining system reliability. South Piedmont Community College Feb 2013 - May 2015 Systems Administrator

• Led IT Projects: Directed multiple college-wide IT initiatives, successfully overseeing project execution from planning through deployment, and delivering results that met organizational needs.

• Defined and Documented System Procedures: Created and formalized system design and installation procedures for six distinct system architectures, ensuring clarity and consistency in implementation.

• Oversaw Installation Projects: Managed and executed four major systems and hardware installation projects, ensuring timely and successful deployment of new technologies.

• Orchestrated IT Operations: Managed hardware, software, network, and systems administration for a high- demand environment serving approximately 2, 400 users, ensuring optimal performance and continuous uptime.

• Built and configured several VMWare ESXi and Microsoft Hyper-V hosts

• Developed IT Infrastructure: Designed and implemented IT architecture to align with and support strategic business objectives, enhancing overall system efficiency and effectiveness.

• Handled Support Requests: Efficiently responded to and resolved approximately 50 trouble tickets per year, addressing support issues and maintaining high levels of user satisfaction.

• Have performed several P2P and P2V conversions

South Piedmont Community College Aug 2011 - Jan 2013 Systems Analyst II

• Requirements Gathering: Worked with stakeholders to define and document business requirements, translating them into technical specifications.

• System Design: Developed system design documents and process flows, ensuring alignment with business needs.

• Project Coordination: Managed system analysis projects, overseeing integration and ensuring timely delivery.

• Data Analysis: Analyzed data trends and created reports to support decision-making and strategy.

• User Support: Provided training and support to users, enhancing system usability and effectiveness. South Piedmont Community College Aug 2010 – Jul 2011 System Analyst

• Infrastructure Support: Conducted application and systems testing, monitoring, and maintenance, `100 applications and systems. Handled deployment of mission-critical programs and systems, 30 programs. Maintained `50 applications and over 200 desktops to keep classrooms operating at 95% proficiency.

• User Support: Aided staff, students, and other users in troubleshooting and resolving PC issues, `50 issues per year.

• Enterprise Environment: Created and updated Active Directory objects, `30 objects per year.

• Defined and Documented System Procedures: Established requirements for system implementation, which improved the process by 75%.

South Piedmont Community College Jan 2010 – Aug 2010 Information Tech Support

• User Support: Answer user inquiries regarding computer software or hardware operation to resolve problems.

• Infrastructure Support: Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Prepare evaluations of software or hardware and recommended improvements or upgrades.

• Research: Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. LNS TURBO 2005- May 2009

Senior Systems Analyst

• Automation & Scripting: Cut input time for parts lists from 30 minutes to a matter of seconds by developing a customized program interfacing with the ERP system.

• Engineering Support: Boosted engineer productivity by 40% by collaborating with the engineering department to deploy, administer and support a CAD / PDM system.

• Addressed Efficiency Issues: Shortened issue resolution workload from 16 hours weekly to minutes by developing an Excel spreadsheet that supported the quality department in tracking issues and shop-wide problems.

• Production Support: Enabled identification for loose parts shipped with the end product by identifying and attaching printed labels to loose parts.

CORE SKILLS

• Microsoft Windows Server

2008, 2012, 2016 2019

• Windows Server Update

Services (WSUS)

• Microsoft Cluster

Management

• Dell OpenManage

Enterprise

• SQL Server & SQL querying

• Technical Troubleshooting

• Barracuda 990 Appliance

• Dell PowerEdge Servers

• Ivanti Security Controls

• HP Proliant DL Servers

• Incident Management

• Server Administration

• Change Management

• Communication Skills

• Project Management

• Server Management

• SQL Query Scripting

• Enterprise Software

• Patch Management

• System Integration

• HP P2000 G3 SAN

• Technical Support

• VMware vSphere

• Server Hardware

• Problem-Solving

• Problem-solving

• Documentation

• Research Skills

• ServiceNow

• Powershell

• Scheduling

• SQL Server

• Teamwork

• Hyper-V

EDUCATION

South Piedmont Community College -

Monroe, NC

Associate's degree, Computer Technology/Computer Systems Technology (2011) Computer Information Technology. Minored in Cisco Networking PROJECTS

• Production Windows Server 2012 EOL project included successfully remediating 48% of existing servers from the environment.

• Windows Server 2008 EOL project included successfully remediating 80 existing servers from the environment included in various Windows Server Refresh projects.

• Coordinated with project manager to successfully remediate 40 unsupported servers from the environment.

• Participated in multiple college-wide IT initiatives, which included an AutoCAD upgrade, selecting a new backup solution, Exchange database migration, successfully overseeing project execution from planning through deployment, and delivering results that met organizational needs.

• Engineering Support: Boosted engineer productivity by 40% by collaborating with the engineering department to deploy, administer and support a CAD / PDM system. ACTIVITIES AND HONORS

Leadership

• Successfully lead team remediating '1000 Windows Server 2008 servers Successfully lead team remediating '1200 Windows Server 2012 servers.

Communication

• Introduced and integrated advanced procedures and technologies, significantly enhancing operational efficiency and streamlining workflows.

Awards

• Received multiple inter-company recognition awards (Impact) from various managers for participation in and/or completion of projects

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