Area Managing Director

SUMMARY OF QUALIFICTIONS

Leadership Risk & Asset Management Team Culture Driver

Area Managing Revenue and Sales Skills Hotel Experience

Analytical Reasoning Strategic Planning Forecasting

EXPERIENCE

Delta Richmond-General Manager

Aloft by Marriott Baltimore International Airport 7/2024-

General Manager

Sheraton Rockville Hotel 10/2016-Present

Area Managing Director & General Manager

Managed an area of collective hotels in DMV

Practiced a culture of guest service in all

Ensured product quality meets brand, ownership and guest expectation

Achieve hotel revenue and profits growth utilizing forecasting and revenue metrics

Marriott Residence Inn Gaithersburg 06/2013-2016

General Manager & Director of Sales & Marketing

Responsible for the overall revenue and marketing of the hotel to achieve budget goals.

Drove revenue through relationship building, saturating accounts and shifting new business.

Achieved RevPar Index of 7.8 vs. the market -0.5.

Responsible for 6,158 RN and $763,743 YTD from top 10 accounts.

ESOCC is 50% at $137 ADR YTD.

Ranked 3 of 8 in RevPar Index while undergoing renovations.

By June 2014 the hotel was ahead of budget revenue by 58K.

Marriott Residence Inn Herndon/Reston 04/2011-06/2013

Director of Sales & Marketing

Responsible for contributing to the overall revenue and marketing of the hotel to achieve budget goals.

Proactively solicited accounts through cold calls, sales calls and tele-prospecting.

Brought in new accounts to the hotel contributing over $2,471,743 in revenues and over 4K in RN.

Attended social hour and BBQ events to continue to penetrate more sale leads.

Equity Residential 11/2010-3/2011

Leasing Director

Responsible for marketing and leasing of units to meet monthly leasing quotas.

Assisted with the screening of potential residents, negotiated lease terms and followed up on rental payments.

Scheduled evictions, collections, processed SODA’s, and monthly write-offs.

Spearheaded renewals and non-renewals, pricing compliance.

Chase Suite Hotels Hunt Valley 6/2009-10/2010

General Manager

Responsible for overall operation and success of the hotel sales, and food and beverage revenues.

Provided strategic direction, leadership and tactical action to department heads.

Analyzed profit and loss statements to bring line items within budget.

Directed and coordinated organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency within each department.

Proactively worked with sales department to maximize revenue opportunities.

Ensured proper selection, training, motivation and counseling of all employees in order to maintain a level of professional, positivity and attentiveness.

Wyndham Garden Hotel Gaithersburg 6/2006-6/2009

Assistant General Manager

Prepared property budget and forecasts.

Controlled hotel expenses to achieve maximum flow to bottom line.

Analyzed profit and loss statements to ensure budget revenues were achieved.

Supported sales department in identifying new business leads, packages, local advertising, and annual marketing plan.

Worked closely with Revenue Manager and Front Desk Manager to ensure sales efforts were implemented.

Hotel converted to a Marriott Courtyard in 2008, therefore solicited and qualified proposals for service contracts for the renovation and conversion.

TownePlace Suites Gaithersburg 10/2003-6/2006

Operations Manager

Recruited, trained and qualified applicants in accordance with company standards.

Motivated all employees and departments to achieve maximum Guest Service Satisfaction scores.

Analyzed and tracked business application recording.

Acting Human Resource manager, resolving employee issues in accordance to company policies.

Worked closely with Front Desk team to increase guest satisfaction scores and streamline operations within the department.

EDUCATION

August 2001 to June2003 DeVry University New Brunswick, NJ

Associates of Arts, Electronic Engineering

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