Customer Service High School
Resume:
JS
JULIE SELCHERT
Professional Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Work History
Dollar General - Cashier
Visalia, Ca
03/2015 - 10/2017
Provado mobile Health - Transportation Driver
Visalia, CA
01/2019 - Current
● Engaged with customers while completing cash register transactions
● Maintained clean, organized and well-stocked checkout areas
● Balanced cash drawer at beginning and end of each shift
● Approached and solved problems with initiative and sound judgment Worked with customer service leaders and managers to meet customer needs
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● Provided information to customers on products or services
● Covered multiple store areas by cross-training in different roles. Equipped to manage high-volume incoming calls and customer inquiries
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Remains calm, level-headed and analytical in face of challenging demands
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Builds rapport and addresses concerns quickly and effectively to improve customer relations, enhance loyalty and increase sales
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● Call handling Strong communication Microsoft Office
● Problem-solving Document review Office Work
● Organize And Manage
Transportation, Resolved problems proactively by staying in constant communication with drivers
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Verified driver compliance with safety standards and road regulations and stepped in to correct deficiencies
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Identified and pursued opportunities to increase deliveries and reduce costs for maximum profitability
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*****************@*****.***
Visalia, CA 93291
Skills
● Order Picking and Processing
● City and Non-City Driving
● Navigational Systems and GPS
● Passenger Vans
● First Aid Certification
● Efficiency and Time Management
Education
06/1986
Monache High School
Porterville CA
High School Diploma
Visiting Angels - In Home Health Provider
Visalia, CA
02/2019 - 11/2021
Owner Of Randy's Pasta Steak & Seafood - Owned Business Porterville, CA
01/1997 - 07/2009
Handled field emergencies with calm approach and quickly restored service.
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● Coordinated efficient routes to avoid delays and optimize schedules. Completed household management tasks for clients within private home settings.
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Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
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Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
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Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
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● Assisted disabled clients to support independence and well-being. Conducted interviews with key business users to collect information on business processes and user requirements.
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Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
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Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
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Improved business direction by prioritizing customers and implementing changes based on collected feedback.
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