Administrative Assistant, Secretarial, Clerical, Data Entry

Mary Munroe

313-***-**** *********@*****.*** Detroit, MI 48223

Professional Summary

Administrative professional with expertise in document control, trouble shooting, and process improvement. Adept across various sectors. Known for a strategic approach to project management and a commitment to developing innovative solutions that drive cost reduction and increase productivity.

Professional Experience

Site Administrator ViaPath /Wayne County Criminal Justice Ctr. March 2024 to September 2024

Detroit, MI

Tracked and resolved technical issues, enhancing system efficiency

Responded to inquiries, grievances, and emails, providing instructions/solutions

Managed documentation and reports, ensuring data accuracy

Provisioned and decommissioned tablets, optimizing resource allocation

Generated PINs and managed resets, improving user access control

Team Meetings, Outlook Chat Groups

Created and edited forms on the Command website

Evaluated tablets functions, ensuring seamless user experience

Researched information

Verified discrepancies, deleting profile photos, audio files, etc.

Administrative Assistant Arrow Strategies /NSO September 2023 to December 2023

Detroit, MI

Supported the VP of Strategic Initiatives, enhancing workflow efficiency and reducing task time

Streamlined calendar management, meetings, events, etc.

Processed financial forms, ensuring compliance and accuracy

Created corporate documents, facilitating smooth communication

Coordinated leadership meetings, managing agendas and logistics

Facilitated smooth communication by organizing events, scheduling interviews, and preparing agendas

Delivered high-quality support through meticulous proofreading, research and timely execution of administrative tasks

Program Support Assistant FedItc /TACOM January 2022 to August 2022

Warren, MI

Supported the project leaders by managing schedules and documents, enhancing team efficiency

Maintained accurate payroll and attendance records using SharePoint, ensuring timely processing

Responded to inquiries and action items, budgeting, and personnel records

Prepared reports and correspondence, optimizing administrative processes and data management

Created and updated excel spreadsheets for tracking, analyzing, and reporting

In charge of complex calendar management with a focus on proper executive availability allocation

Responded to questions and addressed, resolved, or escalated issues to management personnel

Processed travel orders via DTS, optimizing travel logistics and compliance

Administrative Assistant Root Staff /Trinity Health December 2019 to March 2020

Livonia, MI

Assisted Director in managing Continuing Education operations, enhancing departmental efficiency

Developed analytical charts for program series, improving data visualization and decision making

Managed proprietary client information, ensuring confidentiality and compliance

Utilizing Survey Monkey for course surveys, creating and organized spreadsheets for data analysis

Completed structured abstract forms, supporting accreditation processes for educational programs

Established and retained computer filing and organization systems for documents on shared drive

Mary Munroe

313-***-**** *********@*****.*** Detroit, MI 48223

Secretary II Henry Ford Health System October 2003 to October 2019

Detroit, MI

Supported Associate Division Head and Senior Staff with reports, meetings, spreadsheets, databases, budgets, policies and procedures, researching information and correspondence, enhancing workflow efficiency

Managed calendars and travel, optimizing scheduling processes

Coordinated new referrals and events, improving program organization and stakeholder engagement

Created electronic schedules for the department, streamlining operations

Procured inventory, supplies, equipment for the department, ensuring efficient operations

Developed legal document templates, reducing errors and saving time

Screened potential applicants and interviewed candidates

Established an online course in business etiquette

Skills

Advanced MS Office Suite

SharePoint

• PeopleSoft

E-Health

• Report Development

• Customer Engagement

• Meeting Facilitation

• Analytical Skills

• Inventory Management

• Agile Methodology

• Resource Allocation

Professional Achievement

Formally recognized for playing an instrumental role in the implementation of cost savings measures.

Supported Partners, CEOs, Presidents, and Directors through document management, calendar organization and collateral preparation for meetings.

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