PATRICIA WILLIAMS
Newark, NJ *****
*******************@*******.***
Professional Summary
SUMMARY: To obtain a career where I can grow and utilize the skills, I have accrued through my past work history and life experiences. I have over 25 years’ experience in the driving and transportation sector and knowledge in the standards required to provide exceptional customer service. Work Experience
Dispatcher/Transportation Coordinator
AxleHire, Inc, w/ Engage PEO-Carlstadt, NJ
August 2021 to January 2025
· Dispatch Independent contractors throughout Garden State fr Home Depot, Lowes
· Informed drivers of road conditions, street closures, detours and other pertinent information that was and I needed.
· Collected and corrected all manifests that were handed in by the drivers Dispatcher/Customer Service Representative
Leh Staffing Agency *Service-Bayonne, NJ
October 2019 to September 2020
· Dispatch Independent contractors throughout the tri-state area for Home Depot, Lowes
· Informed drivers of road conditions, street closures, detours and other pertinent information that was and I needed.
· Collected and corrected all manifests that were handed in by the drivers Ambulette Driver
Coast 2 Coast Transportation* Driver-Bronx, NY
June 2015 to January 2017
· Maintained a safe and clean vehicle to transport clients in.
· Transported people with physical, emotional or developmental disabilities.
· Ensured all passengers were strapped in and secured before moving vehicle.
· Prepared and submitted reports that may include the number of passengers or trips, hours worked, mileage and fuel consumption,
· Before and after route pre/post vehicle inspections were conducted to ensure vehicle's condition was within D.O.T guidelines
· When needed filled in as Dispatcher
Driver
Driver-Yonkers, NY
October 2013 to June 2014
· Maintained a safe and clean vehicle to transport clients in.
· Transported people with physical emotional or developmental disabilities.
· Ensured passengers were securely locked or strapped into the vehicle.
· Maintained an accurate record of my daily run.
· Used proper equipment to get the passengers safely on and off the vehicle. Skills
• Phone etiquette
• NextGen
• MediRoute
• Logistics
• Typing
• Microsoft Outlook
• Microsoft Office
• Data entry
• Excellent time management skills
• Proficient with dispatching programs
• Xcelerator
• Customer service
• Organizational skills
• Driving
• DataTrac
• OMD
• Transportation management systems
• Commercial Driver license Class B with “P” Endorsement
• English
• Dispatching
• Excellent communication skills
Certifications and Licenses
Passenger Endorsement