Customer Service Sales Executive
Resume:
CONTACT
**]
Q DOHA QATAR
*****.**********@*****.***
PERSONAL DETAILS
‘“W' 05 February,1992
@ Pakistan
@. English, urdu, hindi, punjabi
Married
Transferable visa with NOC
@ Qatar license
COURSES/SKILLS
* SAPB1
© IRIS
* AVAYA
© ALTITUDE
* MYCOM
* QUICKBOOK 18
* MSOFFICE
* CUSTOMER SERVICE
* COMMUNICATION SKILLS
© INTERNET
6 EDUCATION
* B.COM-commerce- 2016
UNIVERSITY OF KARACHI
* 1.COM-commerce - 2011
BOARD OF INTERMIDIATE EDUCATION
* CERTIFICATION - Matriculation - 2008
BOARD OF SECONDRY EDUCATION
3]
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IMRAN AFZAL
SALES/CSR/ACCOUNTS
PROFILE
Intend to build a career with leading corporate of hi-tech environment with
committed & dedicated people, which will help me to explore myself fully and realize
my potential.
WORK EXPERIENCE
INFINITY GROUP WLL - QATAR
COMPANY OVERVIEW: SERVICE & TRADING FIRM
SR. FLEET SALES EXECUTIVE
Client Visits & Relationship Management: Regularly visited garages, service centers,
transport companies, and retail shops to promote our range of tyres and batteries,
building strong, long-term relationships.
Product Sales & Demonstrations: Provided on-site product demonstrations and
technical guidance to customers, helping them choose the right products based on
vehicle type, driving conditions, and budget.
Market Expansion: Successfully expanded the customer base in assigned territories
by identifying new business opportunities and turning cold leads into active clients.
Sales Target Achievement: Consistently achieved and exceeded monthly sales
targets through strategic planning, upselling, and excellent customer service.
After-Sales Support: Ensured customer satisfaction by providing follow-up support,
handling product claims or issues, and coordinating timely deliveries.
Product Knowledge & Training: Kept up-to-date with the latest tyre and battery
technologies and trained new clients and staff on product usage, maintenance, and
benefits.
Reporting & Documentation: Maintained detailed records of client interactions, sales
progress, and market feedback for continuous improvement and reporting to
management.
AMASCO GROUP - QATAR
COMPANY OVERVIEW : CONSTRUCTION FIRM
GENERAL ACCOUNTANT
Handled daily accounting entries and maintained general ledger, petty cash
Managed accounts payable and receivable.
Prepared and processed invoices and payment vouchers, receipt voucher,local
purchase order, sales order.
Assisted in monthly, quarterly, and yearly financial reporting.
Conducted bank reconciliations and monitored cash flow.
Maintained proper filing of financial documents and records.
Prepared staff attendance sheets, keeping track of working hours & overtime and
salaries in WPS.
Used accounting software QuickBooks 18.
UNITED BANK LTD - PAKISTAN
COMPANY OVERVIEW : BANKING SECTOR
CUSTOMER SERVICES REPRESENTATIVE
Responded to customer queries regarding account balances, transactions, and
banking services.
Assisted in activating, blocking, and replacing debit/credit cards.
Guided customers on using online and mobile banking platforms.
Handled complaints efficiently and ensured timely resolution.
Promoted bank products such as credit cards, loans, and savings accounts.
Maintained confidentiality and adhered to all banking compliance standards.
Accurately documented customer interactions and updated CRM systems.
LANDERENZO (PVT) LTD- PAKISTAN
COMPANY OVERVIEW : AUTOMOBILE FIRM
JR. ACCOUNTANT
* Recorded financial transactions and maintained ledgers.
* Assisted with accounts payable and receivable.
* Prepared and issued invoices and payment receipts.
* Supported monthly and annual financial closing activities.
* Conducted bank and petty cash reconciliations.
* Helped in preparing financial reports and statements.
* Ensured proper documentation and filing of financial records.
* Proficient in accounting software like SAP B1, and MS Excel.
JAN-2022 TO SEPTEMBER -2024
JUNE-2019 TO DECEMBER - 2021
FEBRUARY-2017 TO APRIL- 2019
JUNE - 2012 TO SEPTEMBER - 2016
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