Test Engineer Business Analyst
Resume:
SYLVIA BRISENO
SENIOR PROFESSIONAL TEST ENGINEER / BUSINESS DATA ANALYST
CONTACT
PROFILE
**********@*****.***
https://www.linkedin.com/in/sylviabriseno/
Business-Data Analyst with more than 20 years of experience in the Information Technology field, implementing, testing, supporting informational systems for Healthcare, Airlines, and financial projects using Waterfall and Agile methodologies.
SKILLS
EXPERIENCE
Telecommute
Software Testing (UI, Reports, Batch)
Data Analytics
Teamwork
Leadership
Strategic thinking
Problem Solving
TOOLS
Microsoft Office, Microsoft 365
Excel: Macros, V-Look-ups, Pivot
SQL Server, SQLite, Databricks
Visio, Canva, Enterprise Architect
Gainwell Technologies – Senior Test Engineer
May-10-2021 to present –
Remote Work
Create Test Plans, Test Cases, Bugs, User Stories for UI, batch, reports, Dashboards, TPL, Portfolio Analytics, and NASPO SSRS Reports.
Experience with diverse types of testing: Unit, Functional, Compliance, Smoke, Regression, Release Verification, and Performance Testing.
Created Test Cases steps, actions, expected results, and document evidence using manual and AI assisted based on requirements.
Identify bugs, glitches, or errors. Improve software quality, compatibility, User Experience, Validation, Quality Assurance
Create bugs for resolution adding steps to reproduce errors, System Info, Acceptance Criteria, and preventive measure.
Peer test review following standards.
Data and Gap Analysis using Databricks, SQL Server, SQLite, and Excel
Agile and Kanban methodology using Azure DevOps to test dashboards.
Active Team member of Sandbox team: presented and coordinated weekly presentations to Testers various levels, looking for mentors and designed a OneNote, Forms, and SharePoint for the Testers Community
TurningPoint Global Solutions - Business Analyst
Nov, 2020 – March 2021
Remote Work
Worked with various components for Systems Integration. Requirement decomposition, mapping, review, clarification, and analysis. Worked with Manager Development team to implement CIS requirements.
Prepared documentation and presentations for State.
Tools: Jira, SharePoint, Teams, Microsoft Office
Agile methodology
Gainwell Technologies - Professional Business Analyst
Oct 2020- Nov 2020
Remote work
T-MSIS: Reduced data quality errors by 40%. Managed a team to codify 200+ business rules and compare with reported baseline, then took baseline to identify areas of improvement to reduce data errors on a case-by-case basis delivering best-practice data solutions & analytics to Medicaid client.
Conducted User Acceptance, Regression, Unit testing for a file translator and the Data Warehouse by creating scripts, source and target maps, and documents for client delivery
Produced business documents as Scope of Work, Walkthrough Packets, and Test Plans according with the projects to be presented to the client and stakeholders.
Created high level reports which quantifies quality errors and used for decisions for team members and management.
Tools used: SQL Developer, TOAD, Excel (pivot tables, slices, graphs)
DXC Technology - Business Analyst II
April 2018 - October 2020
El Paso Texas
DXC Technology Healthcare Delivery MMIS functional areas: Document Management, Contact Tracking Management System, Letter Generator, and Voice Response Systems, Third Party Liability
Requirements gathering for various functional areas, business processes, as part of a team (Project Manager, Technical Functional Lead, and Subject Mater Expert).
Managed systems objects administration as create, document, modify, link of business processes, panels, letters, jobs, and reports.
Communicated between client and technical solutions/support groups to produce document, analyze, and validate business processes, systems, and solution requirements.
Data Analysis and design of Business Process Model according with MITA.
Software Documentation: Requirements Specification Document (RSD), Detailed System Design (DSD), General System Design Document (GSD), and ad-hoc reports.
Supported aspects of the business cycle, including proposals, flowcharts low, and high level. Feasibility studies, integration testing, and implementations.
Used collaborative tools as: ALM (Application Lifecycle Management), rLink, rTrace, SharePoint, Enterprise Architect, Visio.
Hewlett Packard Enterprise - Business Analyst II
October 2016- March 2018
El Paso, Texas
Area Data Conversion – Oct -2016 to Jun-2018
Data Analysis to create source and target data, map fields from diverse functional areas (MMIS Managed Care and Member), identified data errors, proposed solutions to increase data quality applying business rules received form Subject Matter Experts (SME).
Developed SQL Oracle queries for analyze data, construct, and designed test plans, provided tests cases, and technical/ business documentation.
Used of PL-SQL Developer Oracle, Maptool, and design Excel spreadsheets to produce ad-hoc reports. Additional activities
Core member of Business Analyst Community El Paso RDC: Prepared presentations, search talents to provide courses and trainings to develop skills, mentoring, organizing events to promote social, and professional networking. Administered the SharePoint page, DXC Facebook, and coordinated a birthday program for the Business Analysts. Also interviewed Business Analyst candidates.
Hewlett Packard Business - Analyst II
March 2013 - October 2016
Document requirements specifications using high-maturity methods, processes, and tools.
Act as a liaison between client and technical solutions/support groups to produce, document, analyze and validate business processes, systems, and solution requirements.
Support requirements and systems objects (panels, reports, jobs, letters, etc.) management and change management processes. - Support aspects of the business cycle, including proposals, flowcharts low and high level. feasibility studies, integration testing and implementations.
Consider the business implications of the application of technology to the current business environment.
Used rLink, ALM, Enterprise Architect tools.
Application Life-cycle Management. -Healthcare Business. (Third Party Liability, Data Assessment)
Part of Business Analyst CORE team, presenting topics and researching information about BAs tasks.
Dona Ana Community College – English Instructor
September 2012 - December 2013
Sunland Park, New Mexico
English as Second Language teacher for Adult Basic Education at Dona Ana Community College. Listening and Conversation, Reading and Writing and Grammar Classes.
Universidad TecMilenio - IT Teacher
January 2007 - May 2011
Ciudad Juarez, Chihuahua
Information Technology teacher for University Students.
Prepared, taught, tested, and evaluated IT classes.
Used Blackboard Platform Collaborative Environment Group of 20 students
Classes: Information Security, IT Administration, Computation, Microsoft Office.
BEPC Technical - Trainer
August 2010 - January 2011
Ciudad Juárez, Mexico
Designed, developed Occupational Security manuals for online training to EHS Department based on OSHA international and internal procedures and policies.
Designed test for EHS Courses.
Trained on site 150 people.
Gas Natural de Juárez S.A. de C.V. - Systems Manager
March 2003 - April 2006
Ciudad. Juárez, Chihuahua
Management Information Technology department.
Optimized organization’s technology infrastructure.
Collaborated with business owners.
Served as Technical Lead for planning, analysis, design, implementation, and training of personnel in a new invoice ‘in-situ’ that represented savings about 30% of savings and reduced capture time to 50%.
Managed and coordinated business-critical IT projects (Accountant, Finance, and GasWin).
Recruited, hired, and trained IT cross-functional teams.
Managed budgeting as determined by leadership and Board of Directors.
Purchased hardware, and software, deal with providers.
Technical Support for approx. 300 users located in four buildings (24x7). • Implemented a Training program for personnel to new system and Office software.
National Processing Company - Systems Engineer
April 1997 - April 2001
Part of the pioneer team of IT Systems Department, accomplishing various roles as Systems Engineer, Database Administrator, Business Analyst.
Very rich experience as a recent graduate.
Redesigned business processes on Data Center, Mailroom, and Data capture areas for a data processing company.
Gathering requirements, analysis, design, administration of development team, testing, documentation, implementation, and personnel training for Airlines applications utilizing Cascade full lifecycle management.
Developed UI panels, testing, implementation, and Systems documentation.
Used Microsoft SQL database (V.7 and 8) to support, implement recovery, backups, and job maintenance.
Implemented a program to train administrative and production personnel to new applications and Microsoft Office.
EDUCATION
April 2023- Completed
•ISTQB Certified Tester Foundation Level 2018. ISTQB International Software Testing Qualifications Board.
November 2022- Completed
• Process Data from Dirty to Clean an online non-credit authorized by Google and offered through Coursera.
October, 2022 - Completed
•Prepare Data for Exploration an online non-credit authorized by Google and offered through Coursera.
August 20, 2022 - Completed
•Ask Questions to Make Data-Driven Decisions an online non-credit authorized by Google and offered through Coursera.
July 18, 2022 - Completed
•Foundations: Data, Data Everywhere an online non-credit course authorized By Google and offered through Coursera.
May 23, 2021- Completed
•SAFe Scrum Master Course (5.0) Scaled Agile, Inc.
Universidad TecMilenio
Aug 2009 – Sep 2011
Education Masters GPA 3.8
Proyecto de Investigación:
"Herramientas Educativas como medio de concientización de seguridad ocupacional en el ámbito laboral"
Instituto Tecnológico de Ciudad Juárez
August 1991 – June 1997
Computer Systems Engineering GPA 2.93
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