Customer Service /Administrative Assistant Receptionist

Marinela Zuño Amada

***-*** ******** ****

Saskatoon, SK

Mobile # 639-***-****/306-***-****

Email: *********@*****.***

I am a dedicated person, loyal and a team player, with a strong sense of commitment and willingness to work hard at any level"

Skills:

●Customer Service ● Active Listening ●Interpersonal ●Time Management ●Computer Skills MS Word, Outlook, Excel, PowerPoint ●Transferable Skill

WORK EXPERIENCE:

August 2020 - Present Educational Assistants ( Special Needs)

Greater Saskatoon Catholic School

●Help to children with special needs, motivating students, helping with school activities and implementing individualized education plans (KG-Gr.12)

August 2022 - February 2023 Pharmacy Assistant (Practicum)

Safeway and Shoppers Drug Mart, Saskatoon, SK

●Dispense medication and provide patient counselling on dosage, side effects, and drug interactions

●Manage inventory and place orders for medication and supplies

●Process prescriptions using electronic health records

July 2020- March 2022 Entry Attendant / Environmental Services Worker

Saskatchewan Health Authority

●Ensured secure entry and exit procedures for guests and staff.

●Maintaining the overall cleanliness and sanitization of the healthcare facilities.

● Provide exceptional customer service.

●Contributed to energy conservation and sustainability initiatives by reducing waste and optimizing cleaning protocols.

●Receive and maintain stock levels and order housekeeping supplies.

March 2015- Feb 2022 Child Development Caregiver — 4 kids and Elderly Care

●Experienced Child Caregiver with 7 years of experience providing nurturing care to children of

all ages. Possess excellent communication and problem-solving skills, as well as the ability to develop strong relationships with children and families.

Elderly Care

●Assisted in developing and implementing a personalized exercise.

●Maintained 100% medication administration accuracy.

●Enhancing patients’ quality of life

April 2014- October 2014 Stylist/Laundry Attendant

Renaissance Hotel, Edmonton Alberta

●Deal with reasonable complaints/requests with professionalism and patience.

●Ensuring all rooms are cared for and inspected according to standards.

●Notify superiors on any damages, deficits and disturbances.

August 2011-April 2014 Receptionist/Sales Secretary/ HR Assistant/Administrative Assistant

Knauf Exeed Insulation, Abu Dhabi, UAE (German Company)

●Deal with reasonable complaints/requests with professionalism and patience.

●Managed the ordering and receipt of products including submitting purchase requisitions and acquiring bids.

●Implemented efficient filing systems and maintained accurate records.

● Provide administrative support for sales representative teams Receive, direct and relay telephone messages and fax messages.

●Maintained confidentiality and handled sensitive information with discretion.

●General administration duties.

July 2010 - Aug 2011 Chemistry /Physics Teacher

21st Century Private Academy Abu Dhabi, UAE

Grade 8-12

-Improved Student Understanding and Engagement. Build Relationships with students.

-Diverse learning styles,abilities,and needs by offering various instructional strategies and assessments.

March 2008 -July 2010 Site Secretary/Receptionist

Reem Ready Mix, LLC (Royal Group), Abu dhabi,UAE

June 1999 - Sept 2007 Instructor 1

Batangas State University, Philippines

Department: College of Engineering / College of Teacher Education/

College of Industrial Technology

Teaching Physics, Biology, Organic /Inorganic Chemistry and Environmental Science

Physics & Chemistry Laboratory in Charge.

EDUCATION: Bachelor of Secondary Education Major:General Science

WORLD EDUCATION SERVICES (WES) Canadian Equivalency: Bachelor Degree (3 years)

Early Childhood Education Certificate Level 1

Pharmacy Assistant Certificate

References:

Terrance Umpherville Ashely Topuschack Ms. Jillian Melnyk

306-***-**** 306-***-**** 306-***-****

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