Property Management Process Improvement

DEANNA MATHIS

POTTSTOWN, PA ***** 1-267-***-**** *****************@*****.*** WWW: Online Profile Summary

Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.

Skills

Lease negotiation

Property management

Rental policies

Marketing initiatives

Financial reporting

Process improvement

Event coordination

Compliance auditing

Effective communication

Problem solving

Lease file audits

Property marketing

Team collaboration

Relationship building

Background checks

Lease writing

Staff management

Record preparation

Property management knowledge

Lease oversight

Team building

Resident retention programs

Background check process

Event planning

Collection actions

Pricing management

Sales techniques

Market trends

Administrative support

Lead generation

Training and mentoring

Business development

Account management

Clear communication

Cash handling

Closing techniques

Reporting and correspondence

Issue escalation

Property inspections

Maintenance requests

Record keeping

Contract negotiation

Lead conversion

Application processing

Application management

Sales proficiency

Database management

Basic mathematics

Prospect vetting

Competitive research

Business partnerships

Sales and marketing aptitude

Lease renewals

Organized mindset

Local market conditions

05/2024 to Current

Pottstown, Pennsylvania

Experience

Leasing Consultant

Intersolutions Staffing

Greeted potential tenants and provided information about the property. Provided excellent customer service to all tenants throughout their tenancy period. Advised on rental policies and procedures to ensure compliance with applicable laws. Developed marketing strategies aimed at increasing leasing activity within the community. Identified opportunities for improving efficiency in rental operations through process improvement initiatives. Prepared lease paperwork and obtained signatures and first payments from new residents. Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.

Conducted background checks on applicants.

Checked rental eligibility by following company's verification process. Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals. Managed day-to-day activities involving tenants, subcontractors and property management. 03/2024 to 05/2024

Pottstown, PA

05/2022 to 03/2024

Pottstown, Pennsylvania

Oversaw daily operations, maintenance, and administration of various properties. Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.

Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.

Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery. Supervised production of annual rent, operating expense, and real estate tax adjustments. Cultivated rapport with clients to meet expectations for high-end event space rentals. Compiled and conveyed operational and financial data to regional manager. Assisted owners with analyzing complex real estate documents and loan agreements. Met with clients to negotiate management and service contracts. Liaised between construction manager and tenant during build-out phase of tenant suite. Recommended clarifications and changes in program policies to director of property management. Managed and oversaw operations, maintenance and administration of properties. Prepared detailed budgets and financial reports for properties. Negotiated rates and prepared documents such as communization, pooling and production sharing agreements. Associate Operator 1

Carlisle Interconnect Technology

Adjusted process parameters as needed to maintain product quality standards. Checked gauges, dials, and meters regularly to ensure proper functioning of machines and equipment. Conducted routine visual inspections of machines and equipment for signs of wear or malfunctioning components.

Collaborated with coworkers to perform projects quickly and meet business goals. Calibrated machines to adhere to quality standards and maintain required productivity levels. Reduced health and safety risks with strict adherence to safety protocols and PPE requirements. Separated products according to weight, grade and size of material to produce final product. Produced quality products by palletizing, packaging and assembling finished items. Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.

Received incoming shipments and reviewed contents against purchase order for accuracy. Helped achieve team goals by rotating production lines and daily duties to meet demand. Met or exceeded target for on-time customer shipments. Classified defects from finished orders for record tracking and statistics. Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists. Used hand trucks and forklifts to unload, load and transport items. Set up and operated production machinery according to specific standards and protocols of company. Measured and weighed items to meet quality standards and prevent waste. Followed daily preventive maintenance schedule for cleaning and lubricating machinery. Sorted product components on work tables to maintain maximum organization and productivity. Production Operator

Precision Polymer Products

Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts. Monitored inventory levels and notified appropriate personnel when restocking was needed. Processed orders efficiently by selecting items from storage racks and packing them according to customer requirements.

Organized incoming raw materials into designated areas ready for use in the production process. Participated in continuous improvement initiatives to reduce waste and improve product quality. Moved items between machines, conveyors and transport equipment to meet production needs. Boxed, labeled, and moved items to keep production lines moving swiftly. Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.

Improved efficiency and productivity by eliminating waste and production constraints. Inspected and repaired products to meet project expectations. Reviewed job specifications to properly set up machines. 12/2018 to 04/2021

King Of Pruissa, PA

08/2015 to 04/2021

Philadelphia, PA

03/2011 to 07/2015

New York, NY

Sorted and packaged products to prepare for processing or shipment. Troubleshot equipment problems to repair or report diagnostics. Organized project components according to workflow. Documented daily production data and submitted accurate time logs to keep management up-to-date. Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists. Classified defects from finished orders for record tracking and statistics. Followed daily preventive maintenance schedule for cleaning and lubricating machinery. Sorted product components on work tables to maintain maximum organization and productivity. Reduced health and safety risks with strict adherence to safety protocols and PPE requirements. Measured and weighed items to meet quality standards and prevent waste. Produced quality products by palletizing, packaging and assembling finished items. Received incoming shipments and reviewed contents against purchase order for accuracy. Separated products according to weight, grade and size of material to produce final product. Set up and operated production machinery according to specific standards and protocols of company. Calibrated machines to adhere to quality standards and maintain required productivity levels. Met or exceeded target for on-time customer shipments. Helped achieve team goals by rotating production lines and daily duties to meet demand. Used hand trucks and forklifts to unload, load and transport items. Construction Flagger

Flagger Force Traffic Control Services

Monitored roadways for safety hazards or obstructions. Directed traffic around construction sites using hand signals, flags, and signs. Notified supervisors of hazardous situations or potential risks encountered during shifts. Beauty Advisor

Buzhere Cosmetics

Assisted in opening and closing procedures including counting money drawer contents at end of shift. Provided excellent customer service by responding promptly to inquiries from clients via phone or email. Performed sales activities such as cashiering, stocking shelves, inventory management and customer service. Hr Reception

Liz Claiborne

Greeted and welcomed visitors to the Human Resources department. Maintained an accurate log of all visitors to the facility. Generated reports related to attendance records, vacation time tracking, and other HR metrics. 06/1985

Bronxville, NY

Education and Training

Criminal Justice

Walton High School

Certifications

Leasing Consultant

Fair Housing

Phishing

Cybersecurity

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