Warehouse Manager United States

OSVALDO MARTINEZ

***************@*********.*** 323-***-****

Summary

A forward-thinking leader skilled in managing large-scale warehouse operations, distribution, and logistics with a focus on efficiency, safety, and customer satisfaction. Proven expertise in overseeing 3PL accounts, manufacturing operations, and warehouse management systems (WMS). Strong background in team leadership, process improvements, and strategic planning.

Skills

Warehouse/Operations Management

Distribution/Logistics/LTL/FTL

Process Improvements/KPIs

Project Management/Strategic Planning

Team Development/Leadership

Union/Non-Union Experience

Inventory Management/Six Sigma Green Belt

Financial Analysis/P&L Responsibility

Quality Assurance/Production Planning

OSHA/EPA/DOT Compliance

Customer First Approach/Integrity

Experience

04/2021 - 08/2024

Warehouse Manager

Moreno Valley, CA, United States

Phoenix Assurance

Managed and operated two 200K square feet 3PL facilities, specifically handling pharmaceutical accounts including Cardinal Health, Nipro, IHealth, SafeHealth, Medical Care Group, and Quidel.

Directed inbound and outbound operations, managing all aspects from processing orders on WMS SYNAPSE to shipping, receiving, maintenance, inventory, small parcel management, QA, safety, CGMP training, time card management via ADP, code of conduct, budgeting, and forklift training.

Supervised a total of 30+ employees across both facilities, overseeing hiring, firing, disciplinary actions, and employee training.

Ensured compliance with safety regulations and managed all building activities, including alarm systems, fire watch, safety drills, and building maintenance.

Maintained frequent communication with clients regarding new procedures, warehouse space requirements, pricing, and logistics.

06/2020 - 04/2021

Warehouse Manager

Ontario, CA, United States

Automann

Managed a 200K square foot facility across two shifts, supervising 70 associates with three direct reports.

Implemented lean methodologies and KPIs to enhance warehouse operations, achieving a 20% productivity increase in FY21.

Maintained high inventory accuracy through continuous cycle counting, providing regular operational reports to upper management.

Led cross-departmental collaboration to ensure timely receipt and dispatch of products, resolving discrepancies efficiently.

Conducted supervisor meetings to address customer complaints, shipment, and receiving data, ensuring smooth operations.

05/2017 - 06/2020

Warehouse & Manufacturing Manager

Los Angeles, CA, United States

Mochi Ice Cream

Managed a 260K square feet facility with a team of 60+ employees, overseeing both warehouse and production line departments.

Directed all departments, including shipping & receiving, inventory, QC, order processing through WMS SAGE, order picking, sanitation, safety, and maintenance.

Developed and implemented SOPs, reducing pallet error rates by 28% and increasing overall accuracy by 36%.

Coordinated weekly pickups with LTL/FTL carriers for major accounts, including Costco, Aldi, Walmart, and 7-Eleven.

05/2009 - 05/2017

Warehouse Manager

Torrance, CA, United States

MIS Corporation

Managed a 300K square feet facility, overseeing 60+ associates and four direct reports in shipping and receiving.

Established a streamlined QA team, improving shipment accuracy from 97.4% in FY17 to 99.4% in FY18.

Led facility safety initiatives, achieving zero OSHA recordable incidents.

Managed P&L responsibilities, negotiated transportation contracts, and implemented cost-saving measures, reducing annual spending by $70K.

Provided detailed KPIs and distribution reports to senior management, ensuring operational transparency and strategic planning.

Languages

English : First Language

Bilingual : C2

Proficient (C2)

Spanish: C2

Proficient (C2)

Certifications

Six Sigma Green Belt

Train the Trainer Certified

Certified and knowledgeable in FLT heavy equipment.

TECHNICAL SKILLS

Microsoft Office 365

WMS (P21), Synapse, SAGE, SAP

ISO 9001

Kronos, ADP, EDI, WMS, Fishbowl

Teams, WebEx, Zoom, Google Docs

Microsoft Dynamics AX

FedEx/UPS Software

REFERENCE

References available upon request.

Contact this candidate