Customer Service Home Care
Resume:
Sarah Noble
Terre Haute, IN
*******@*******.***
Professional Summary
I currently am seeking job opprotunities for employment. I am a hard worker and very dependable. I would be a good asset to the company if given opportunity. Authorized to work in the US for any employer
Work Experience
Caregiver
Care United Home Care Agency LLC-Terre Haute, IN
December 2023 to Present
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Created personalized care plans for each client based on their individual needs and preferences
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation
• Managed medical appointments and transportation arrangements for clients as needed
• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
• Implemented fall prevention strategies by removing hazards from the environment
• Documented daily observations including changes in behavior or health conditions
• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
• Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
• Assisted with physical therapy exercises as directed by healthcare professionals
• Maintained confidentiality regarding sensitive personal information about clients at all times Cashier/Customer Service
Habitat for Humanity Re Store-Terre Haute, IN
March 2020 to September 2021
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Developed strong relationships with key clients through regular communication and personalized support
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
Cake Decorator
Kroger-Terre Haute, IN
October 2007 to August 2012
cake orders and customer service
Education
High school diploma
Mclean Education Center (Alt) - Terre Haute, IN
August 2003 to July 2007
Skills
• Cooking
• Home care
• Meal preparation
• Cleaning
• Guest services
• Medication administration
• Leadership
• Assisted living
• Home health
• Patient care
• Cake Decorating
• Customer service
• Computer literacy
• Microsoft word
• Cashiering
• Care plans
• First aid
• English
• Driving (10+ years)
• Food service
• Microsoft excel
• Caregiving (4 years)
• Kitchen Experience
• Time management
• Senior care
• Communication skills
Certifications and Licenses
First Aid Certification
Food Handler Certification
Driver's License
CPR Certification
CNA
Driver's License
December 2022 to August 2029
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