Customer Service Account Manager

Shanna Rodriguez

Mesa, AZ

Willing to relocate: Anywhere

Work Experience

Customer Service/Accounting

AT&T-Mesa, AZ

September 2021 to Present

Assist customer with there account's address any concerns the customer may have. Also upgrade device's.

Account Manager

Discovercard-Phoenix, AZ

July 2007 to September 2021

Assist card members with their account, increase credit limits, answering phone's, handling and discrepancy with charge's on the account.

Cashier/Customer Service

Fry's Food Stores-Phoenix, AZ

March 1998 to August 2007

Great customer service engage with customers. Cashier- Customer Service. Check out customers with their groceries, also make money orders, sell lottery tickets, answer phones Education

High school diploma

Sunnyslope High School - Phoenix, AZ

June 1990 to May 1993

Skills

• Typing

• Cash register

• Hospitality

• Communication skills

• Hotel experience

• Relationship management

• Warehouse experience

• Restaurant experience

• Relationship Management

• Account Management

• Front desk

• CRM Software

• English

• Management

• Business Development

• Clerical experience

• Negotiation

• Clerical experience

• Sales Management

• Account management

• Research

• Cash handling

• Customer service

• Forklift

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