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Customer Service Real Estate

Location:
Las Vegas, NV
Posted:
April 10, 2025

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Resume:

George Norzagaray

***** * ********** **

Marana AZ 85653

United States

****************@*****.***

Objective

An associate position that will effectively form expertise, positive and a sale-driven-environment.

Qualifications:

Has significant experience and outstanding skills in customer service. I have a can-do attitude and team player. Has a positive accustomed to working in fast paced atmosphere with the ability to think quickly and successfully drive sales. Excellent communication verbal and written skills, ability to work well with others, in support staff roles.

Education:

Pueblo High School 2012-2015

Work Experience

Ventura Villas/Ventura Townhomes

Assistant property manger

09/ 08/23-10/30/24

Maintained high referral rates and exceptional feedback from previous clients.

Educated clients on the current real estate market and answered any questions they had.

Wrote contract documents, purchase agreements and closing statements.

Created and maintained a large client base by meeting needs and providing exceptional customer service.

Conducted all functions necessary to close the sale, including generating new leads and conducting tours.

Organize and review all lease signing contracts, documents and materials to ensure a seamless process for the applicants.

Marketed the brand to increase online and in-person traffic by maintaining a visible on key aggregated and partner sites.

Assisted prospective residents in identifying living and apartment needs.

Gathered detailed prospect information for application approval.

Inspected apartments to insure they were move-in ready.

Prepared new move-in and renewal leases and addendums.

Post monthly rent checks

Walk vacant ready’s

Process invoices on a weekly bases

Schedule flooring/appliances for new remodel units

File eviction process if necessary

Reserve At Starpass

Assistant Manager

11/25/2019- 08-23

Maintained high referral rates and exceptional feedback from previous clients.

Educated clients on the current real estate market and answered any questions they had.

Wrote contract documents, purchase agreements and closing statements.

Created and maintained a large client base by meeting needs and providing exceptional customer service.

Conducted all functions necessary to close the sale, including generating new leads and conducting tours.

Organize and review all lease signing contracts, documents and materials to ensure a seamless process for the applicants.

Marketed the brand to increase online and in-person traffic by maintaining a visible on key aggregated and partner sites.

Assisted prospective residents in identifying living and apartment needs.

Gathered detailed prospect information for application approval.

Inspected apartments to insure they were move-in ready.

Prepared new move-in and renewal leases and addendums.

Post monthly rent checks

Walk vacant ready’s

Process invoices on a weekly bases

Schedule flooring/appliances for new remodel units

File eviction process if necessary

Verde Apartments

Leasing specialist

08/2018-11/2019

Presenting properties and provided amenities in a positive light to prospective tenants.

Acting as a landlord for property owners and help them navigate the property market.

Advertising available properties using a variety of media and promoting materials.

Background screenings

Legal document Lease signing

Applied fair housing regulations

Inputted information on Yardi System accurately; typed leases and completed paperwork

Responsible for leasing apartments to prospective tenants and maintaining current resident files.

Tucson international airport

Sales associate

9/2017- 7/2018

•Generate sales through customer interaction, suggestive selling

•Adhere to store visual directives, maintenance standards, and cleanliness standards

•Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance

•Effectively perform associate register transactions without errors or shortages

•Process shipment in a timely order

•Up selling.

•Provide customers great customer service.

Famous footwear

Sales associate

4/2016 9/2017

Generate sales through customer interaction, suggestive selling

Adhere to store visual directives, maintenance standards, and cleanliness standards

Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance

Effectively perform associate register transactions without errors or shortages

Process shipment in a timely order

Up selling products

Rue21

Sales associate

11/2015-9/2017

Generate sales through customer interaction, fitting room assistance, and suggestive selling

Adhere to store visual directives, maintenance standards, and cleanliness standards

Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance

Effectively perform associate register transactions without errors or shortages

Process shipment in a timely order.

Languages: English

Computer Skills:

-Microsoft Word

-Microsoft Excel

-Microsoft power point

-Mac Windows

-Safari, Leopard, QuickTime, iwork, iweb, iphoto yardi, Entrada, Onsite screening, Blue moon,

References

Maria

520-***-****

Marcie Martinez

+1-520-***-****

Vanessa Rodriguez

+1-520-***-****

Lizbeth Chavez

520-***-****



Contact this candidate