Technical Support, IT/Project management, Training

Ian Smith

Dependable, friendly, confident, and experienced IT professional dedicated to

achieving the highest quality of customer service

**** *********

Nashville, TN 37217

847-***-****

***********@*****.***

EXPERIENCE

3T Solutions / Director of Technical Support

AUGUST 2017 - JANUARY 2024, Nashville TN

- Provide support to sales point clients, corporate IT, manage vendors, and consultants.

- Administer 3T servers and support 3T software and installations. SCARS Construction / Construction manager

2016 - 2017, Nashville TN

- Managed subcontractors and scheduling

Bespoke TC / IT Consultant

August 2010 - 2016, Nashville TN

- Director of IT Radisson Blu Chicago

- Provided support to businesses for desktops, small networks, and telephony/cell phones.

- Administered Linux servers (Apache, Postfix, Asterisk - VoIP) and Windows servers, including Virtual Machines.

- Managed networking devices and services (Cisco, VPNs, Network monitoring software).

PROJECT HIGHLIGHTS

Messenger PBX — Asterisk PBX + LAMP

Text to voice automation on Linux installed appliance. Realtor SOS — Integrated Database, Website, and Phone App

Real estate agent specific report generation with calendaring and other business functions.

SKILLS

Server/Network

Administration

Desktop Support

Telephony

Linux Scripting

Technical

Training/Presentation

Technical Documentation

Contact this candidate