Customer Service United States

PROFESSIONAL PROFILE:Several years work experience, as a Training Coordinator, Legal Law Office,Retail and Merchandiser, Information Assurance/Security Specialist, Customer Service, Administration,and Security Management.

WORK EXPERIENCE:General Business-Consulting-Investigations-Project Management- Program Management and Training Management

Adobe Captivate, Articulate Presenter, Audacity. Proven project management experience in the collection, analysis, and presentation of criminal evidence in compliance with law enforcement protocols

Planning and Organizing

Solid reporting skills in conducting thorough investigations and maintaining accurate records

Hands-on experience in all aspects of motor vehicle accident, narcotics, and criminal investigations

Strong instruction and training skills with individuals at all levels

Manager- retail and inventory control

Microsoft Office: PowerPoint, Excel Spreadsheets, QuickBooks, Word, Access, and Publisher

Professional Security Consultants Feb 2022-present

Director-Security

Gastonia, NC

Supervised--15+ employees, security checks, monitor the security of Eastridge Mall.

Department of Defense-Chenega Security Feb 2007-Dec 2012

Security Clearance- Secret: Access control at the headquarters of the National Guard.

State Department: Washington, D.C. Feb 2001- Dec 2006

Security Manager: Overall responsible for all training aspects for over 50 employees. Coordinated all aspects of security, transportation, the State Department, and VIP's from the President of the United States, to Security of State, and the building they acquire: Also, other security facilities to courthouses, ensuring the safety of the community and the suspects. Additional responsibilities include access control and managing a staff of employees. Deputy United States Marshall. Security Clearance: SCI/Top Secret clearance.

JAG Assistant (Military law office)

U.S. Army Jan 1989-Jan 1991

In the court room and in the office administration

Represented the United States- Athlete (Wrestling) - Coached the United States wrestling team.

EDUCATION

Old Dominion University: Bachelor of Science in Business Management 1983

Regent University-Virginia Beach: VA/MBA Program 4.0 GPA

University of Arkansas, School of Law-Little Rock, AR

Law School

American College of Technology University: Business Technology: Computers and Office Administration: 4.0 GPA

SECUTITY CLEARANCE

SCI/Top Secret

Secret- Active

TECHNICAL SKILLS

Operating Systems: Windows 7, PBUSE, SPBS/ULLS-4

Software/Applications: Microsoft Office Suite 2012, IBM System, Lotus Notes, Word,MS Access, Excel,PowerPoint, Publisher, and Database, Adobe Captivate, Articulate Presenter, Audacity

Language

English and French

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