Human Resources Team Lead

Jason Fadziejewski

Cell: 312-***-****

Email: ********@*****.***

LinkedIn: www.linkedin.com/in/JasonFadziejewski

Education

DePaul University, Chicago, IL, 60604 June 2015

Bachelors of Science in Business, Concentration in Business Management Academic Accomplishments

Human Resource group project to improve benefits policy and creating a medical/dental plan Operations project to improve process techniques with Six Sigma and Baldridge Criteria. In this project the target objective was to improve appointment booking and spot inefficiencies in the current system in which I used a previous employer as a case study

Experience

July 2022 - Present Primo Brands/Hinckley Springs Water Area Sales Rep

Acquiring new customers through cold calling.

Upselling current customers.

Supporting current/new customers by resolving customer complaints.

Keeping inventory of water dispensers and consumables in my work van. November 2020 – July 2022 Next Day Plus, Orland Park, IL 60467 Operations Support

Opened/ locked up the office/warehouse and setting the alarm.

Assisted accounts payable with paid/unpaid invoices and sending out checks.

Prepared customer orders for UPS, FedEx and LTL pickups.

Purchased supplies for the warehouse and office.

Accepted returned product and processed them.

Accepted inventory and added it into SAP by creating a GRPO.

Used an electric forklift to move products around the warehouse.

Created claims for lost packages with UPS.

Provided tracking to client services for customer packages.

Created the end of day UPS WorldShip report to confirm all orders and return labels went out.

Typed handwritten invoices so they can be sent out to be paid.

Picked up used toner from customers to be recycled.

Loaded and delivering customer copiers to be installed.

Loaded current customer copiers to be stored until the leases are up.

Filled the hand sanitizer stations.

Audited warehouse inventory and reporting inconsistancies to the sales support department.

Managed company vehicles to keep their maintenance, stickers and insurance up to date.

Covered phones in the office when needed.

Assembled boxes ahead of time to be ready for product demand.

Kept the warehouse cleaned and organized to maximize efficiency. April 2018 – March 2020 Next Day Plus, Orland Park, IL 60467 Dispatcher

Handling the fast paced environment of high call volume of customers and technicians.

Maintaining Technician time log

Scheduling customer repair and maintenance requests.

Entering in new customer information.

Updating existing customer information.

Processing warranty claims.

Monitoring the dispatch board to make sure customer appointments are kept.

Scheduling empty toner cartridge pickups.

Parts ordering and tracking.

Overseeing inventory.

HP/Xerox core management.

Typing handwritten invoices so they can be sent out to be paid.

Dispatching technicians to their next appointment.

Troubleshoot issues with HP, Xerox and Brother copiers, printers and fax machines. December 2016- April 2018 Precision Heating & Air Conditioning, Inc Skokie, IL, 60076 Dispatcher

Following up with past-due customers to collect on delinquent accounts.

Scheduling customer emergency and maintenance requests.

Monitoring the dispatch board to make sure customer appointments are kept.

Entering in new customer information.

Updating existing customer information.

Processing payments to increase business profitability.

Handling the fast paced environment of high call volume of customers and technicians.

Dispatching technicians to their next appointment.

Typing handwritten invoices so they can be sent out to be paid.

Saving call logs for future reference.

Calling customers to inform them the technician is on the way.

Filing away invoices and proposals for future use. March 2000 – April 2018 Fadziejewski Property Management, Chicago, IL, 60630 Assistant Manager

Follow-up with past-due tenants to collect on delinquent accounts.

Responsible for acquisition of new tenants and separation of current tenants .

Interviewing applicant s and validating applicant information and guiding interested applicants through the process

Timely collection and reporting of rent.

Placement of ads for vacant units.

General maintenance and repair to keep accordance within state and local laws.

Resolving tenant concerns to maintain positive customer relationships. December 2015- Sept 2016 LifeStorage, Morton Grove, IL, 60053 Store Manager

Following up with past-due tenants to collect on delinquent accounts.

Evaluating tenant insurance needs.

Monitoring competitor pricing and reporting it weekly.

Resolving tenant concerns to maintain positive customer relationships.

Processing leases and payments to increase store profitability.

Responsible for meeting/exceeding monthly rent, merchandise and protection plan goals.

Placement of ads for auction units to mitigate profit loss.

Ordering and monitoring inventory needs to minimize obsolete and/or excess stock.

General maintenance and repair to keep accordance within state and local laws.

Trusted with opening/closing the store, including cash handling and deposits.

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