Mental Health Data Entry
Resume:
Antoinette Peterson
Tucson, AZ *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mobile Phlebotomist
Sonora Quest Laboratories - Tucson, AZ
August 2021 to Present
• Travel to various locations within Tucson ( Physical Rehab, Detox and Mental Health Facilities) to perform phlebotomy duties
• Teamwork to ensure timed draws as well as Stats.
• Ensure quality of work performed is accurate and complete
• Up to date on continuing education
• Train new employees on the different routes as well as facilities Laboratory Assistant/Phlebotomist
Tenet Healthcare - Tucson, AZ
January 2020 to April 2021
• Technical and clerical functions to include specimen registration and billing
• Performed phlebotomy duties throughout hospital
• Teamwork skills contributing to departmental success
• Capable of handling multiple priorities in a high volume setting
• Accurate data entry into medical software
• Organizational, planning and prioritization skills to handle tasks and accomplish work timely and accurately
Private Duty Caregiver
Self-Employed - Tucson, AZ
April 2006 to January 2021
• Assisted elderly couple with daily duties i.e. personal hygiene, household chores, dispensed medication, weekly blood draws, check vitals.
Technical Specialist
Sears Holding Corporation - Tucson, AZ
January 2010 to August 2010
• Provided courteous and efficient customer service to all incoming calls from consumers, other associates and/or repair technicians.
• Placed part orders including (price, availability and delivery time).
• Diffused and calmed angry consumers by resolving their complaints and redirecting as necessary.
• Troubleshoot appliance issues and fixed over the phone, set scheduled service dates.
• Requested, obtained and entered data into computer base necessary information describing callers situations and needs.
• Offered and sold multiple insurance plans.
• Accepted payment over the phone (check and credit card) and posted to account. Office Support Technician
State of Arizona - Tucson, AZ
October 2008 to February 2009
• Greeted and assisted customers at front counter.
• Received applications via fax, interoffice, mail, Internet and over the counter.
• Processed applications and scheduled office and telephonic interviews.
• Knowledge and use of multiple computer systems at a time.
• Dismantled files and scanned into view center.
• Fingerprinted and photographed customers as well as issued emergency EBT cards. Financial Service Representative
PrimeStaff - Tucson, AZ
September 2006 to November 2007
• Registered patients in the emergency room at a local hospital.
• Verified insurance through Medifax, verbally and online.
• Collected co-pays and posted to patients accounts.
• Insurance follow-up.
• Ran financial reports on daily basis.
• Prior authorization for patient medical procedures. Medical Laboratory Assistant/ Phlebotomy
El Rio Health Center - Tucson, AZ
October 1999 to April 2006
• Verified insurance through Medifax, online, verbally and automated systems.
• Proficient with multiple computer systems i.e. MD Serve, Mysis, Sunquest, Medifax, ELCM and Toro.
• Printed, recorded and distributed results to physicians.
• Coded and entered data for charge entry.
• Decreased Medicare billing denials by 35%.
• Assisted patients in avoiding collections.
• Ran monthly QA reports.
• Trained new employees in all aspects of the laboratory. Data Specimen Receiving Specialist
University Medical Center - Tucson, AZ
October 2003 to January 2005
• Received and ordered specimens from within the hospital as well as outpatient clinics.
• Deciphered physicians orders for daily lad test.
• Ran monthly QA reports.
Education
Diploma
Tucson College of Business - Tucson, AZ
February 1994 to October 1995
Diploma
Cholla High School - Tucson, AZ
1990
Skills
• Direct Care (10+ years)
• Customer Service (10+ years)
• Phlebotomy (10+ years)
• Insurance Verification
• Caregiving
• Patient Care
• Medical Scheduling
• Venipuncture
• Laboratory Experience
• Quality Assurance
• Laboratory Procedures
• Documentation review
• Computer literacy
• Home care
Certifications and Licenses
BLS for Healthcare Providers
February 2021 to February 2023
Fingerprint Clearance
August 2021 to August 2024
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