Business Analyst Software Development
Resume:
Rashmi Krishnamurthy
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SUMMARY
Quality Analyst with over 10+yearsofprofessionalexperienceintheInformationTechnologyindustry, with expertise in areas of Manual/Automation Testing, Business Analyst and PMO.
• Experienced in Complete Software Development Life cycle (SDLC)of enterprise projects in Healthcare, Hospitality and Finance industries.
• Working knowledge of Waterfall,Kanban and Agile (scrum)methodologies with good understanding ofSAFe Agilemethodologies.
• Well versed in Front End,Functional,System and Regression Testing,Web Service Testing, Performance Testing of Stand-alone, Client/Server, Web based applications.
• Hands-on experience in analyzingBusinessrequirementsandfinalizingTestApproach,Test Plan,preparing Test Scenarios,Test Conditions and Test Scripts as per Functional and Technical Design Document.
• Experienced in different types and levels of testing like Whitebox,Blackbox,EndtoEnd, Integration,UATandAPI testing.
• Goodhands-onAutomatedFunctionalTestingexperienceusingSeleniumWebDriverfortesting Web-based applications.
• Experienced in writing Automation API test cases for RESTful and SOA applications using Selenium,Gherkin,Cucumber,Java, Junit, XMLandJSON.
• Responsible forTest PlanningandExecutionbasedon clients’ specifications.
• Proficient in the use of Quality Center for Test Planning,Test Designing,Test Analysis,Test Execution, Defect Tracking and Test Evaluation.
• Expertise in writing the Business Requirements Document (BRD),generatingtheUATPlan, maintaining the Traceability Matrix and assisting in Post Implementation activities.• Experienced in using Version Control Systems likeGitHubandClearCase
• Experienced in using build tools likeGradleandMaven.
• Certified Scrum Master (CSM)with extensive experience inmanagingandcoachingteamsin Agile principles and ceremonies.
• Excellentcommunicationskills,interpersonalskills,problemsolvingskills,highlymotivatedteam player along with a can-do attitude and ability to effectively communicate with all levels of the organization such as technical, management and customers TECHNICAL SKILLS
Standards & Methodologies SDLC, Waterfall, Agile Methodology, Kanban Business Modelling Tools Microsoft Visio
Project Management Microsoft Project, Microsoft Office, Rally Programming Languages Java, C#, SQL, CSS
Automation Tools Selenium,WebDriver,Cucumber,Gherkin,Junit,Ranorex
, TOSCA, Android
Databases MS SQL Server, Oracle
Markup Languages HTML, XML, JSON
Version Control Tools ClearCase, GitHub, Gitlab
Build Tools Gradle, Maven
CICD Tools Jenkins
Operating System Windows XP/2000, UNIX
PROFESSIONAL EXPERIENCE
American Health Staffing Care 01/2023 - 06/2023
Role : Senior QA
Responsibilities:
• Work with Business Clients,Product Owners,Developers and QA Manager to gather the technical/functional User Requirements and Change Requests
• Create Test Plan and Scenarios inQuality Centerasper functional requirements
• Execute test plans and create weekly test execution reports to share with all stakeholders.
• Performed mobile testinginAndroid MobileApps(Nativeapps)
• Perform system and integration testing of new and existing features
• Finding Bugs and creating story in Jira and assigning to the developers
• Debugging existing Automation Scripts and adding new Scripts for the new features.
• Tracking Defects in Sharepoint
• Manage reporting of technical and functional issues in Azure Board Centene HealthCare 04/2022 - 12/2022
Role : Senior QA
Responsibilities:
• Worked inAgileenvironment conforming to Agile principlesand methods.
• Interacted with Business Clients,Product Owners,Developers and QA Manager for clear exposure to trickle down the technical/functional User Requirements and Change Requests
• Lead backlog refinement sessions with team for new features
• Create Test Plan and Scenarios inQuality Centerasper functional requirements
• Regression Script Execution Manually in Qtest
• Performed BDD (Behavior Driven Development)using Cucumber Features,Scenarios and Step Definitions inGherkinsformat
• Perform system and integration testing of new and existing features
• Finding Bugs and creating story in Jira and assigning to the developers
• Automation Script Execution in Ranorex
• Developing and Executing Scripts in Tosca
• Debugging existing Automation Scripts and adding new Scripts for the new features.
• Tracking Defects in Sharepoint
• Manage reporting of technical and functional issues in JIRA TaskMaster Pro 04/2020 - 01/2022
Role : BA/QA
Responsibilities:
• Gathering Business Requirements to create User Stories
• Understanding the Requirements and Reproduce the steps
• Worked inAgileenvironment conforming to Agile principlesand methods.
• Interacted with Business Clients,Product Owners,Developers and QA Manager for clear exposure to trickle down the technical/functional User Requirements and Change Requests
• Lead backlog refinement sessions with team for new features
• Create Test Plan and Scenarios inQuality Centerasper functional requirements
• Performed BDD (Behavior Driven Development)using Cucumber Features,Scenarios and Step Definitions inGherkinsformat
• Create test cases using Selenium, Cucumber and Java
• Perform system and integration testing of new and existing features
• Manage reporting of technical and functional issues in JIRA Omega Bank Card Services Chicago IL 05/2019 – 12/2019 Role: SDET
Responsibilities: -
• Worked inAgileenvironment conforming to Agile principlesand methods.
• Interacted with Business Clients,Product Owners,Developers and QA Manager for clear exposure to trickle down the technical/functional User Requirements and Change Requests • Create Test Plan andScenariosinQualityCenterasperfunctionalrequirements•Collectand analyze requirements and write test cases using Gherkin language.
• Performed BDD (Behavior Driven Development)using Cucumber Features,Scenarios and Step Definitions inGherkinsformat.
• Developed Test Frameworks in Selenium for UI Test Automation
• Designed and developed test structure for web services to validateAPIcallsusingPostMan• Write automation test cases forbackendRESTfulDisputesAPI’s usingCucumberandJava
• Create DML scripts and mock responses as part of test data preparation.
• Integrate the testsuitesusingCI/CDtoollikeJenkinstoexecutethemautomaticallyafterevery successful deployment.
• Work on merge activities for code delivery as per the GitHub branching process
• Perform manual testing of select backend APIs using Postman.
• Perform test case reviews and scenario walk through with PO.
• WorkedonIntegrationtestinganddefectanalysisandresolutionfordefectsraisedbySystem QE team.
• Write SQL queries to extract data from Oracle database for defect analysis and debugging
• Expertise in usingGITrepository.
• IntegratethetestsuitesusingCI/CDtoollikeJenkinstoexecutethemautomaticallyafterevery successful deployment.
Environment:ALM Quality Center,Selenium WebDriver,Java,Eclipse,TestNG,Jenkins,Cucumber, Gherkin, BDD, TDD, DD, JIRA, SQL, Git Bash, Git Hub, MS Office Suite, Excel, Windows, JSON, JMe- ter,
Ocwen Financial Solutions Bangalore India 11/2017–10/2018 Role:Scrum Master/Senior Quality Analyst
Responsibilities: -
• Facilitatedandtime-boxedScrumceremoniessuchasSprintplanning,dailyscrum,Sprintreview, Sprint retrospective and backlog refinement meeting with both off-shore and on-shore resources.
• HelpedtheteamunderstandSMARTtasksandhelpedthemintaskbreakdownforuser-storiesin sprints.
• Facilitated the Planning sessions and helped the team not to over commit.Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Monitored the development progress throughouteachsprinttoensureprojectwaswithinscope and budget.
• WorkwiththeProductOwneroncardusingstoriesonboardtoinitialsetuptherequirementsand push them to backlog to start the sprint.
• Removed anyexternalandinternalimpedimentsfacedbytheteamandmadesurethatteamis productive in completing the tasks.
• Managed burn down charts and motivated team members working toward goals.
• PerformIntegration Testingand assigning defectsto respective teams.
• Write SQL queries to extract data from Oracle database for defect analysis and debugging
• Perform test case reviews and scenarios walk through with PO.
• Performing incident management activities.
• Integrate the test suites usingCI/CDtoollikeJenkinstoexecutethemautomaticallyafterevery successful deployment.
• Create weekly reports and communicate them to all stake holders Ocwen Financial Solutions Bangalore India 05/2015–07/2017Role: Quality AnalystResponsibilities: -
• Coordinate with Product Owners of different departments to understand requirements.
• Prepare compliance test cases and checklists using provided requirements.
• UsedEclipseto code and debug applications.
• Hands onExperienceinvalidatingtheclientserverrequestResponseusingtoolslikePostman tools.
• Write automation test cases for Customer and Loans backend Restful APIs using Gherkin, Cucumber and Java
• Write automation test cases for message oriented Customer Notification system using messaging API
• PerformIntegration Testingand assigning defectsto respective teams.
• Perform test case reviews and scenarios walk through with PO.
• Performing incident management activities.
• Mentoring of new joiners
• Create weekly reports and communicate them to all stake holders
• Integrate the test suites usingCI/CDtoollikeJenkinstoexecutethemautomaticallyafterevery successfuldeployment.
Hinduja Global Solutions Bangalore India 08/2009–04/2015 Role:Senior Quality Analyst
Responsibilities: -
• Gather requirements for new plans, standard or custom group.
• UsedEclipseto code and debug applications.
• Competent in Functional Testing,Regression Testing,System Integration testing,User Acceptance Testing (UAT), and End to End Testing.
• Analyze requirements to plan and load insurance plans using tools like Metavance and DPL.
• Bundling the plans into test packages,testing of newly loaded plans and coordinating defect resolution process.
• Migrating the test packages into production along with plan related data and information.
• Automated testing of claims processing application using Gherkin, Cucumber and Java
• Mentoring of new joiners
• Create weekly reports and communicate them to all stake holders.
• Providing end to end support about the company’s policy to the customers.
• Knowledge and experience in Medicare and Health insurance.
• Expertise in usingGITrepository.
• Integrate the test suites usingCI/CDtoollikeJenkinstoexecutethemautomaticallyafterevery successfuldeployment.
Environment:ALMQualityCenter,Java,Eclipse,TestNG,Jenkins,Cucumber,Gherkin,BDD,TDD,DD, JIRA, SQL, JSON, POSTMAN
EDUCATIONAL QUALIFICATIONS
• Bachelor of Computer Science from National Institute of Engineering Science [NIE Science], Mysore University, India in [May 2008]
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