Agile Product Management

Omeun Asi-Ajayi

667-***-**** • *****.********@*****.*** • linkedin.com/in/omeunajayi

Professional Summary

Results-driven Subject-Matter Expert with 7+ years of experience in product management, Agile project delivery and business analysis. Skilled at bridging the gap between business needs and technical teams, translating complex requirements into clear, actionable roadmaps. Passionate about optimizing processes, enhancing customer experiences, and driving product success through collaboration and data-driven decision-making. Adept at stakeholder management, backlog refinement, and delivering high-impact solutions that align with business goals. Thrives in fast-paced environments, ensuring seamless execution from concept to launch.

WORK EXPERIENCE

JPMorgan Chase • 07/2023 - 07/2024

Sr. Associate, Product Manager / Product Owner Delegate Abundant Life Home Health Services • 07/2022 - 07/2023 Sr. Business Analyst

Hillis Carnes • 04/2022 - 06/2022

Project Coordinator

SKILLS

Core Skills: Agile &Waterfall

Methodologies • Product

Ownership • Business

Requirements • Backlog

Management • Stakeholder

Communication • User Stories

&Acceptance Criteria • Risk

&Change Management • UAT

&Testing Coordination •

Strategic Planning • Process

Reengineering • Sprint

Planning &Retrospectives

Tools & Technologies: Figma

• LucidChart • Jira • Jira Align

• Confluence • Rally • Azure

DevOps • Miro • MS Teams •

PowerPoint • Excel • SQL •

Tableau • Salesforce • Visio •

SaaS • G-Suite • G Doc

EDUCATION

B.S, Business

Administration

University of Benin

Collaborated with stakeholders to elicit, document, refine epics and user stories with clear acceptance criteria using Gherkin format to guide Agile delivery for Chase branded credit cards.

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Managed product backlog and aligned sprint priorities with strategic business outcomes across Freedom and Slate customers of Chase Branded Cards (CBC) engagement platforms.

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Served as liaison between business, compliance, and engineering to translate requirements into scalable digital solutions through Commerce platforms by improving the travel UX for Sapphire credit card customers, scaling offers & shopping as well as marketing commerce to Chase Card customers.

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Conducted UAT planning and test result analysis with UAT teams and QA, using qTest to ensure product release readiness and reduced post-launch defects by 30%.

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Led Freedom Card Nudge projects from ideation to launch, prompting users for quarterly engagement rewards by 70%, Early Month On Book (EMOB) customers and also New Acquisition Bonus Offers (NABO)

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Developed SQL-based dashboards to track key performance metrics and identify gaps in service delivery for Medicaid populations.

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Managed requirement traceability and change control process, contributing to successful, on-time releases.

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Partnered with internal stakeholders and external vendors to streamline operations and improve digital access across LTSSMaryland.

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Supported delivery of civil engineering projects by managing schedules, task assignments, and stakeholder updates, monitored project timelines, risk factors, and execution milestones for multiple infrastructure initiatives.

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Coordinated across departments to identify dependencies and manage change control processes as well as continuous feedback.

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Abundant Life Home Health Services • 01/2020 - 12/2021 Business Analyst

Oaklands & Johnson • 01/2017 - 04/2019

Business Analyst/Project Manager/Scrum Master

Coca-Cola Bottling Company • 09/2013 - 12/2016

Jr. Business Analyst

CERTIFICATIONS

Certified AI for Product Management

Pendo

Product Management Certificate

Cornell University

CSPO - Certified Scrum Product Owner

Scrum Alliance

CSM - Certified Scrum Master

Scrum Alliance

Professional Certificate in Project Management

CUPE Projects/Project People UK

AWARDS & SCHOLARSHIPS

Recognized for Excellence in "Our Values in action award" • 05/2024

JPMorgan Chase

PROJECTS

Launched first Mass Freedom Card nudge project

JPMorgan Chase

Owned and collaborated with multiple cross-functional product teams, to launch the first mass freedom card nudges for a quarterly customer engagement program. VOLUNTEERING & LEADERSHIP

Food Bank of Delaware • 02/2024

Volunteer

Collaborated with the Food Bank of Delaware as a Volunteer to reach the mission of inspiring hope in our communities by providing food to nourish Delawareans. Led the integration of Agile and Waterfall methods, creating an organized framework for business analysis that streamlined processes and enhanced responsiveness to customer needs within 4 months.

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Led analysis of LTSS programs to identify service gaps and streamline workflows, resulting in a 25% improvement in care coordination efficiency and expanded access for over 1,200 Medicaid members across home and community-based services.

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Led sprint planning, stakeholder engagement, and backlog grooming across high- impact digital transformation projects.

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Facilitated cross-team collaboration to gather requirements and implement CRM enhancements.

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