Mental Health Laboratory Technician

CLARISSE MUKANDAYISENGA

+* -437-***-**** *****************@*****.*** Toronto, Ontario,M8V 3K8

Summary: Professional summary dedicated to maintaining customer satisfaction,reliable,dynamic and motivated with solid time management.Equipped with a sense of practical organization and a sense of relationships for customer management and maintaining medical skills as well specifically laboratory maintenance.

KEY SKILLS

Medical Skills Teamwork Skills

Adaptability Skills Time management Skills

Preventative care Skills Multitasker Skills

EDUCATION

Post graduate in clinical research :

Evergreen college,toronto,Ontario, Canada 2023 - till present Bachelor’s Degree ( As lab scientist ): Sept 2018-Sept 2021 I.K Gujral Punjab technical University, Jalandhar City, Punjab State, India Diploma certificate (physics, chemistry and mathematics ) : sept 2014- sept 2017 Groupe Officiel de Butare, Butare City, Southern Province, Rwanda EXPERIENCE

Laboratory scientist : Remera Medicalized Center, Kigali, Rwanda May 2022 – August 2022

Strong knowledge of various analyzers assisting in patient care, evaluated and solving problems related to collecting and processing of biological specimens for analysis

Participated in the evaluation of new techniques and procedures in the laboratory

Perform on laboratory instruments with the assistance of the clinical field to make sure we provide accurate laboratory results and improving patient’s satisfaction.

Helped 5 clients survive life-threatening mental health emergencies by providing company and encouraging them to contact mental health professionals.

Implemented interdisciplinary care plans in close collaboration with medical teams and clients’ families and kept approximately 96 % of accurate records for client files . VOLUNTEER CONTRIBUTION

Accountant: Boutique family, Kigali, Rwanda March 2017- July 2018

Written records that show the business activities and the financial performance of a company including the inflow of the money and should be done for accuracy and for the tax also.

Designed and implemented a new IT management model with Apple’s New York Branch, increasing the quarterly productivity by 33%.

Worked with senior managers to optimize procedures and initiatives, increasing revenue by 23% in 2020.

Worked with senior managers to optimize procedures and initiatives, increasing revenue by 23% which was good benefit to the society and country

Introduced service best practices that raised client satisfaction score by 30% and this helped in maintaining good reputation to the company

LANGUAGES:

English, french and kinyarwanda

HOBBIES AND INTEREST:

Cleaning Activities, cooking interacting with peoples REFERENCES:

*Dr. Rp Gupta : principal of B.I.S Group of institute Email Address: *******@*****.***

phone number : +91-987*******

*Iradukunda fabiora : medical lab scientist

phone number: +250-***-***-***

Email Address: *****************@*****.***

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