Patient Care Case Manager
Resume:
P
Bithiah Patel
**********@*****.**
m
Levittown, PA 19054
SUMMARY
Dynamic professional with a strong work ethic and proven adaptability, recognized for exceptional interpersonal skills. Demonstrates the ability to excel in independent roles while rapidly mastering new competencies. Eager to embrace new challenges that foster growth and enhance contributions to team success.
SKILLS
Indirect patient care
Basic housekeeping
Flexible schedule and availability
Case management
Safety awareness
Behavior redirection
Emotional support
Medication and appointment
reminders
EXPERIENCE
Caregiver, HHA
Valley Stream, USA
Sara Companion Services/ Sep 2009 to Aug 2010
Safeguarding the environment for the client
Socialization, engaging in games, crafts and companionship Taking walks and accompanying appointments and engagements Medication management
Helped with ADL skills such as bathing, brushing, laundry etc Prepared meals, cleaned and ran errands to the post office, bakery or shopping center A leader in achieving goals that meet the company's mission Case Manager
Queens, USA
ICL/ Sep 2009 to May 2010
Collaborated with other service providers to ensure continuity of care for clients. Maintained confidentiality and adhered to professional ethics and standards. Counseled clients on available resources within the community that could help meet their needs.
Identified barriers to client success and developed strategies to overcome them. Compiled reports on cases and submitted them to supervisors as required. Coordinated transportation services for clients who lacked access to reliable transportation.
Developed trusting relationships with social services, health care providers and governmental agencies.
Managed caseloads effectively, ensuring timely documentation and reporting. Implemented crisis intervention strategies as needed to address emergent client issues.
Freelance (Admin)
Morrisville, USA
Priva
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Worked closely with human resources to support employee management and organizational planning.
Assessed company operations for compliance with safety standards. Monitored operations and reviewed records and metrics to understand company performance.
Analyzed key performance indicators to identify effective strategies. Maintained positive working relationship with fellow staff and management. Audited company's legal documents to verify compliant policies and procedures. EDUCATION
Bachelor of Science
York College May 1998
AWARDS
Awarded for attendance and production at BOA.
Acknowledged as a top performer in accounts and equity lines at Washington Mutual. Acknowledged as a top performer in customer service in the region of Enterprise Car Rental.
LANGUAGES
Gujarati
Hindi
LANGUAGES
Gujarati:
Professional
ACTIVITIES
Writing is a passion in my free time.
Music and dance are other favorites light up a place. Pool is another activity I haven't poked in a while.
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