Customer Service Administrative Support
Resume:
AMBER
DELANEY
*************@*****.***
Dallas, TX 75287
CONTACT
SKILLS
• Time management skills
• Communication skills
• Problem solving
• Microsoft office expertise
• Operational efficiency
• File systems coordination
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self- motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. PROFESSIONAL SUMMARY
Document Review Specialist
First American Title, Dallas, TX
Tax Processor
Accumatch, Dallas, TX
Purchasing Administrator
L&S Mechanical, Dallas, TX
EXPERIENCE
February 2022 - March 2025
• Handled routine calls, emails and chat responses.
• Maintained complex files by proofreading, filing, sorting and posting records. Liaised between clients and document reviewers to resolve any issues that
• arose during the course of a project.
Conducted quality control checks on completed documents to verify accuracy of information.
•
• Searched electronic databases and manual sources for information. January 2020 - February 2022
• Prepared and mailed out various tax bills to various counties. Collected taxes, monitored payment plans and imposed deadlines on delinquent tax payers.
•
• Handled sales reports and submitted them to supervisor. Validated the accuracy of parcel numbers to ensure that payments were applied
• to the correct account.
Calculated tax payments due to ensure compliance with local, state and federal regulations.
•
August 2018 - January 2020
• Effectively controlled the release of confidential information for client lists.
• Drafted irregular purchase orders in AS400 for Buying team. Communicated with superintendents regarding building start dates, completion dates and sending building design plots.
•
• Created and maintained a database of approved vendors and suppliers. Processed payments according to agreed terms between suppliers and vendors
• and company.
Associate in Business Administration/Accounting
Southern University at Shreveport
EDUCATION
May 2018
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