Customer Service Food
Resume:
Tingna Liu
Lake Forest, CA 92630
*********@*****.***
EXPERIENCE
Eurest, Irvine-Full time food service worker/ pantry supervisor
Working on maintaining the operation of the coffee machines for the entire building
Report any issue to the facility manager
Controlling the weekly inventory and assisting the manager on the ordering and shipment
Restocking the grab n go, beverages, and snack for nearly 500 employees
Assisting the catering supervisor with the catering table setup and maintaining the quality of the customer service Wood Ranch, Irvine-Part time server
10/2022-present
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with host, bussers and kitchen staff to prepare for and serve customers
Being a team player by assisting coworker, running food and providing any assistance to customers as needed
EMC seafood raw bar, Irvine–Full time server
04/2019-11/2022
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Checked with customers to determine satisfaction with meals, promptly taking actions to correct problems
California Pizza Kitchen, Irvine — Part time server 10/2018 - 01/2022
Trained new employees on restaurant procedures and plating techniques Addressed complaints to kitchen staff and manager on duty and served Certification
Food Serve Handler
RBS
LANGUAGES
English, Mandarin,
Taiwanese
replacement items
Enforced minimum age requirements for consumption of alcohol beverages by checking identification
Vie de France, Costa Mesa — full time server
05/2007-10/2018
Cleaned tables and chairs to prepare dining area for next guests Presented menus to patrons to answer questions about different items and make suitable recommendations
Trained new employees on restaurant procedures and plating techniques Developed rapport with guests and assisted in generating repeat business by providing exceptional customer services
Wolfgang Puck Kitchen, Costa Mesa-part time server Zov’s, Tustin-part time server
Benihana-full time server
EDUCATION
California State University Long Beach, Long Beach—BA 09/1999-05/2003
Major in Child Development and Family Studies
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