Accounts Payable Customer Support
Resume:
Highly motivated employee with a desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept
at working effectively unsupervised
and quickly mastering new skills.
Organizational skills
Team management, Friendly, positive attitude
Customer Support/Accounts Payable
Excellent Communication
Information system analysis
Master of Science
Grand Canyon University
Grand Canyon, AZ
Special Education
Bachelor of Arts
Auburn University At Montgomery
Montgomery, AL
Communication Disorders
Some College (No Degree)
University of South Florida
Tampa, FL,
Informatics
Montgomery County Public Schools
Speech and Language Pathologist Montgomery, AL
08/2022 to Current
Completed documentation according to compliance requirements.
Informed students, teachers and parents about key resources available
Assisted with processes of identifying and providing approved assessments to students
Provided individualized therapy plans and progress notes to meet the needs of each student
~Owner~ ASE''s Consulting & Notary Services, LLC
Certified Notary Signing Agent & Virtual Assistant Montgomery, AL 04/2021 to Current
Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively. General office duties such as filing, faxing, and data entry. Converted paper documents into digital files and added documents to database systems.
Transcribed dialogues
Received, sent, and edited emails through Microsoft Outlook Knowledgeable of Google Workspace
Lowndes County Board of Education
Speech Language Pathologist-Assistant Hayneville, AL 08/2014 to 07/2022
Scheduling and Conducting of meetings with parents, support staff, agency members, and others to discuss needed goals for students.
Experienced in Video-teleconferencing sessions i.e. Zoom Evaluated treatment goals and student progress on
continuous basis
Assisted in IEP goal development and gave professional input determining student(s) progress.
Alicia Golson
**************@*****.***
Montgomery, AL 36117
Summary
Skills
Education and Training
Experience
AG
Worked with students diagnosed with Autism Spectrum Disorders, Down Syndrome, Intellectually Disabled, and Non Verbal.
Conducted audiometric and vision screenings for referral, re-evaluation, and RTI process
Federal Service Desk
Help Desk Support Specialist Montgomery, AL
Provided technical assistance and troubleshooting for customers with platform and network issues.
Assisted in troubleshooting, completing application, and operating systems.
Responded to customer inquiries via phone, email, or chat support.
Resolved customer complaints by identifying problems, determining causes, selecting solutions, and implementing corrective actions.
Resolved Tier 1 & Tier 2 technical issues with software & hardware.
Opened service tickets for clients, documenting user information and description of problem.
Contact this candidate