Customer Service Mental Health

Chad Sorrow

Contact Information

Address: **** ******* **

Phone: 334-***-****

Email: *********@*****.***

Summary

Motivated professional with extensive experience in retail management, operations, and community service. Proven track record of effectively leading teams, managing properties, and supporting special needs populations. Dedicated to making a positive impact in both the business world and the community.

Experience:

Lowe's Home Improvement

Store Manager, Gastonia, NC

December 2002 to June 2024

- Hired, trained, and led a diverse workforce in a retail environment

- Demonstrated expertise in various aspects of retail business, including shipping and receiving of products and merchandise

- Led by example, maintaining high standards of work ethic and dedication

-Outside Sales

-Pro Sales

-Tool Rental

-Specialty Sales

-Area Mgr for Installation Services

- Focused on team morale and cohesion, leading with principles of Loyalty, Duty, Respect, Honor, Self Less Service and Personal Courage

Co-Owner and Chief Operating Officer of

Rock of Refuge Counseling Center

Dedicated Counseling Center to assist our Countries Heroes in their time of need.

CEO, ThanksForService Non-Profit

Dedicated to supporting Veterans and First Responders.

Raise all funds to Pay for 15,000 Hrs provided for Counseling Support for Our Heroes.

Marketing

Operations

Planning

Direct From the Hearts of Heroes Program

Anderson Property Management

Leasing and Property Manager

- Managed a diverse team to ensure properties were maintained to community standards

- Provided assistance to residents with special needs, fostering a supportive living environment

- Developed and implemented budget plans to effectively manage expenses

U.S. Army, 263 ADA

1996-2006

14 Sierra- Avenger Crew Master

Education:

Bachelor's Degree in Psychology

Grand Canyon University

December 2006 to August 2011

Skills:

- Leadership and team management

- Retail operations and logistics

- Property management and leasing

- Budgeting and financial management

- Customer service and community support

- Non-profit management and advocacy

-Clinical Mental Health Coach, Focusing on Crisis Support for Veterans and First Responders with PTSD

Licensed Therapeutic Crisis Intervention

Contact this candidate