Project Manager

Professional Summary

Skills

Work History

DEBRA MILLER

Rancho Santa Margarita, CA 92688 949-***-**** ***********@***.*** Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. Expert in Microsoft Office (Word, Excel & Power Point) and MS Outlook, Oracle, SiteTraker, Siterra/FUZE, Project Management Tracking, KMM Warehouse Inventory, JD Edwards, Sage, Tableau Reporting, Google Sheets, TEAMS, CRM, AIMS (TELLWORKs),Sitehound, Siteworks

• Project management • Project planning

• Project tracking • Project planning and development

• Team collaboration • Project scheduling

• Budgeting and forecasting • Advanced problem solving

• Coaching and mentoring • Cross-functional collaboration

• Construction management • Business analysis

Jan 2025 - Mar 2025

Santa Fe Springs, CA

Project Manager

Premier Small Cell

Maintained exceptional customer service while effectively managing multiple priorities in a fast-paced environment, resulting in improved client satisfaction

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• Schedule inspections with various jurisdictions, adhere to permitting requirements for each jurisdiction

• Familiar with ODAS small cell modifications, Strand Mount,5G & 4G builds

• Update and create weekly construction schedules and send out to team

• Maintain communication with Crown Castle (customer) regarding updates on their sites Monitor Verizon and T-Mobile material releases and process T-Mobile Material requests and submitted them to Crown Castle POC

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• Create, provide quality control review and execute Verizon, AT&T and T-Mobile Close out packages to Crown Castle Process Management, ensure process changes are conveyed to the team and provide or arrange training when necessary

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• Working knowledge of LADWP and SDGE processes as it relates to Small Cell builds and G095 compliance

• Manage assigned projects from inception to completion

• Attend Construction meetings with Jurisdiction Inspectors as needed Aug 2022 - Dec 2024

Irvine, CA

Project Manager (Contract)

Crown Castle Telecommunications

Supervise a team of Small Cell Construction managers in support of the assigned area of responsibility for Construction demands

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• Management of external vendors necessary for timely completion of site build and stay within budget Lead multiple weekly external construction meetings with General Contractors, team members and other managers to review the construction status of each job and implement changes as necessary to ensure timely project completion

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• Adhere to permitting requirements for each jurisdiction

• Materials Management: Ensuring materials (i.e

• Poles, power equipment, C-channels, fiber, cable, etc.) are ordered in advance to avoid delays in production Provide quality control review and execute Verizon Close out packages to client, and Power close out packages to LADWP

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• Working knowledge of LADWP, SCE and SDGE processes as it relates to Small Cell builds and G095 compliance

• Working knowledge of the Real-Estate process through construction

• Familiar with ODAS small cell modifications, Strand Mount,5G & 4G builds

• Working knowledge of telecom site acquisition and permitting process Prepare schedule of values (SOV) for the general contractors to review for acceptance of sites, then prepare purchase order requisitions

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Maintain the project budget for Node Construction, including completing quarterly field forecasts for HUBS assigned to me

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Maintain over 500 sites daily on an excel tracker, ensuring key milestones are completed and updated with accurate notes

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Ensure vendors submit their invoices in a timely manner for approval – interact with Accounts Payable for review/approval of invoices

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• Provide initial construction reviews in accordance with project specifications

• Participate in general contractor evaluation and selection process

• Strong background and working knowledge of Verizon Wireless Small Cell processes and procedures

• Successfully managed multiple projects simultaneously in a fast-paced environment ensuring top-tier customer service Proactively identify project risks and issues and develop effective mitigation plans to ensure project timelines and objectives are met

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Apr 2020 - Aug 2022

San Clemente, CA

Project Manager

Leaf Communications

• Delivery of assigned project revenue and profit goals to leadership

• Manage complex milestones while adapting to change and shifting priorities

• Working knowledge of the Real-Estate process through construction

• Familiar with ODAS small cell modifications, Strand Mount,5G & 4G builds Analyze quarterly financial data and managed annual program budget of $3M plus, successful in delivering $2-3M during COVID in 2021

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• Monitoring project progress, anticipating and reducing where applicable Create, provide quality control review and execute Verizon (Greenbooks, As-Builts etc.) and AT&T Close out Packages to client

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• Spearheaded Training program of Verizon and AT&T Close out process to Field Team and Management Streamlined Close out process while teams are working on site leading to an 80% efficiency of capturing correct closeout photos

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Process Management, ensure process changes are conveyed to the team and provide or arrange training when necessary

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• Pioneered all aspects of financial tasks and deliverables within FUZE and AT&T database Lead the permitting process for assigned projects including preparation of required project permits/approvals, preparation of permit applications and packages, submitting and tracking permit application packages, monitor & document the various stages of the permit approval process, provide updates to clients/internal staff, meet deadlines

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Maintained exceptional customer service while effectively managing multiple priorities in a fast-paced environment, resulting in improved client satisfaction

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Proactively identify project risks and issues and develop effective mitigation plans to ensure project timelines and objectives are met

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Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.

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• Other positions held: Sr. Quality Control Project Manager Jul 2019 - Apr 2020

Irvine, CA

Project Manager (Contract)

Verizon Business Group, One Fiber Division

Manage assigned One Fiber projects from inception to completion according to requirements of the SOW and VZB standards

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• Create kick off decks, set up meetings and establish communication plan with all stakeholders

• Primary POC with internal stakeholders (ROW, Franchise, Legal, PMO, Wireless, Network Business Development)

• Ensure that project schedule aligns with Fiber Build priority and supports meeting the business needs

• Attend city, county, municipality meetings with Market Vendors and/or Lead Engineer to represent Verizon Hold weekly meetings with One Fiber Market Vendor and Engineering to review current market disposition; review permits & construction of fiber builds

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• Document meeting objectives, creation of meeting agendas, gathering and distribution of meeting notes Knowledge of construction services: telco, power, fiber, basic construction, vendor equipment requirements, towers, lines, and antennas

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Working knowledge of Network Implementation to rectify on-site challenges preventing the advancement of network activations

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• Working knowledge of Regulatory approval requirements and compliance with applicable regulations

• Maintain databases systems and reports

• Familiar with ODAS small cell modifications,5G,4G builds

• Working knowledge of telecom site acquisition and permitting process

• Review and communicate Site changes and adds from Verizon Wireless site list from FUZE with Lead Engineer

• Lead internal and external deployment meetings to review the status of each site

• Primary POC for all reporting and ensures systems are reporting accurate data

• Verify that all milestones of the project are reporting correctly, track data integrity issues to resolution Process Management, ensure process changes are conveyed to the team and provide or arrange training when necessary

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Proactively identify project risks and issues and develop effective mitigation plans to ensure project timelines and objectives are met

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Jul 2017 - Jul 2019

Irvine, CA

Sr. Project Coordinator (Contract)

Crown Castle Telecommunications

• Assigned SME for Verizon SiteTraker, FUZE software and Verizon Close Out Packages

• Update Verizon SiteTraker for Project Managers, ensure project deliverables are up to date

• Working knowledge of Regulatory approval requirements and compliance with applicable regulations

• Familiar with ODAS small cell modifications,5G,4G builds

• Monitor deadlines in SiteTraker and Siterra (now FUZE), update tasks and milestones as needed

• Prepare Verizon Close Out Packages (Greenbooks, As-Builts, etc.) and Fiber Close out Packages to deliver to client Run regular and timely SiteTraker and PMT (Project Management Tracking) Reports and Weekly Milestone Summary for the team

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• Issue vendor Purchase Orders, check requests and process invoices in JD Edwards

• Receive invoices for Accounts Receivable against Purchase Orders created

• Monitor shipments/inventory with the KMM Warehouse database

• Working knowledge of telecom site acquisition and permitting process

• Run and prepare Excel reports for Management as needed Maintained exceptional customer service while effectively managing multiple priorities in a fast-paced environment, resulting in improved client satisfaction

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• Track project deliverables, dates and monitor deadlines, update DAS 2.0 accordingly

• Responsible for forecasting Project Management Tool dates (e.g., initial forecast, updated forecast) Knowledge of construction services: telco, power, fiber, basic construction, vendor equipment requirements, towers, lines, and antennas

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Dec 2016 - May 2017

Irvine, CA

Sr. Account Manager

Loan Stream Mortgage

Acts as liaison between brokers, assigned Account Executives and operations team throughout the loan process from submission through final disposition of the loan (i.e

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• Underwriting, CD/Doc Dept., Funding)

• Provide status updates on loans as requested by brokers and/or Account Executives

• Follow up with broker for outstanding conditions and signed docs back Daily pipeline management to include, but not limited to, requesting lock extensions, condition follow up, etc., within Encompass LOS

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Respond to internal and external customer inquiries on loan conditions and/or documentation requested for approval or funding

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• Review conditions received for accuracy and forward conditions to Underwriting for review in a timely manner

• Assist Brokers as needed with AMC site/requests and or Broker Portal questions and functionality

• Multitask in a fast-paced environment while maintaining a high level of customer service Order required verifications such as 4506T, VOE, SS validations, Flood Cert, Soft Pull, MI Cert, update Case Numbers on FHA Connection, CAIVRS, Case Query, MIP Calculation, & Loan Safe

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• Working knowledge of lending compliance (TRID LE and CD Process) and regulations

• Working knowledge of FHA/VA regulations and guidelines May 2016 - Nov 2016

Costa Mesa, CA

Jr. Underwriter/Sr. Account Manager

Stearns Lending, LLC

Acts as liaison between Broker, assigned Account Executives and operations team throughout the loan process from submission through final disposition of the loan (i.e

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• Underwriting, Doc Dept., Funding)

• Provide status updates on loans as requested by Brokers and/or Account Executives

• Follow up with Brokers for outstanding conditions

• Work closely with assigned underwriters to review, add and clear conditions within 24 hour turn time Respond to internal and external customer inquiries on loan conditions and/or documentation requested for approval or funding

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• Multitask in a fast-paced environment while maintaining a high level of customer service Order required verifications such as 4506T, VOE, SS validations, Flood Cert, Soft Pull, MI Cert, update Case Numbers on FHA Connection, CAIVRS, Case Query, MIP Calculation, & Loan Safe

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• Working knowledge of lending compliance (TRID LE and CD Process) and regulations

• Working knowledge of FHA/VA regulations and guidelines Jul 2015 - Apr 2016

Irvine, CA

Sr. Account Manager

IMPAC Mortgage

Acts as liaison between Brokers, assigned Account Executives and operations team throughout the loan process from submission through final disposition of the loan (i.e

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• Underwriting, Doc Dept., Funding)

• Provide status updates on loans as requested by brokers and/or Account Executives

• Follow up with broker for outstanding conditions and signed docs back Daily pipeline management to include, but not limited to, requesting lock extensions, condition follow up, etc., within Encompass LOS

•

Respond to internal and external customer inquiries on loan conditions and/or documentation requested for approval or funding

•

• Review conditions received for accuracy and forward conditions to Underwriting for review in a timely manner

• Assist Brokers as needed with AMC site/requests and or Broker Portal questions and functionality

• Multitask in a fast-paced environment while maintaining a high level of customer service Order required verifications such as 4506T, VOE, SS validations, Flood Cert, Soft Pull, MI Cert, update Case Numbers on FHA Connection, CAIVRS, Case Query, MIP Calculation, & Loan Safe

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Education

Certifications

• Working knowledge of lending compliance (TRID LE and CD Process) and regulations

• Working knowledge of FHA/VA regulations and guidelines Santa Ana, CA

Some College (No Degree): Graphic Design

The Art Institute of Orange County

Course Studied, Bachelors of Science

Some College (No Degree): Interior Design

The Interior Designers Institute

Course Studied,Associate of Arts

• Member ASID

Fresno, CA

Some College (No Degree): Business Administration, Computer Science Fresno City College

Course Studied, Bachelors of Science

• OSHA 10

• Interior Design

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