Quality Assurance Continuous Improvement
Resume:
Raymond Metzger
**********@********.**.*** 740-***-****
PROFESSIONAL SUMMARY
Experienced production professional with 30+ years of progressive expertise in safety, quality assurance, cost control, and on-time delivery. Skilled in managing production lines and leading cross-functional teams to streamline operations and enhance efficiency. Committed to delivering high-quality products while ensuring a safe and productive work environment.
SKILLS
Continuous Improvement
Lean Manufacturing
Root Cause Analysis
Quality Management
5S & Kanban
Safety Process & Optimization
Inventory Management
Team & Project Management
ERP & MRP Systems
Budgeting & Forecasting
Production Planning
MS Office Suite
Change & Conflict Management
Leadership & Mentoring
ISO 9001 Compliance
ADP & Kronos Systems
Troubleshooting & Problem-Solving
EXPERIENCE
Production Manager
Knapheide Truck Equipment Company Buda, TX Apr 2024-Current
Directed all production operations, consistently surpassing quality, delivery, and financial targets.
Maintained a safe, organized workplace, ensuring strict compliance with health and safety regulations.
Led and mentored production teams by setting clear expectations, providing coaching, and enforcing policies.
Improved product quality by developing, refining, and enforcing quality systems and processes.
Ensured on-time production through effective scheduling, task prioritization, and issue resolution.
Partnered with sales and fleet teams to establish shop priorities and communicate build progress.
Recruited, trained, and developed employees to support long-term business growth.
Managed equipment maintenance, assessed emerging technologies, and processed capital investment requests.
Drove continuous operational improvements using data analysis, performance metrics, and strategic planning.
Fostered teamwork and optimized team processes to enhance daily operations.
Production Supervisor
Thermon Inc. San Marcos, TX Mar 2023-Feb 2024
Took on all responsibilities from the Production Associate role through the Team Lead position.
Ensured efficient daily department operations by maintaining appropriate staffing levels.
Regularly operated and troubleshot problematic production lines to identify and resolve issues.
Analyzed monthly labor costs, internal rejects, operational overhead, and equipment performance, contributing process improvement recommendations in Kaizen meetings.
Assessed associate performance, provided feedback, and facilitated salary adjustments.
Conducted interviews for open positions and partnered with staffing agencies to source qualified candidates.
Plant Manager
Steel Sentry Inc. Round Rock, TX Nov 2022-Jan 2023
Participated in daily production meetings to address operational challenges, including downtime, quality concerns, staffing, and corrective actions.
Analyzed and optimized process flows, cycle times, and takt times for improved efficiency.
Reduced inventory processing time while enhancing accuracy.
Collaborated with the MRO team to optimize product placement.
Delivered daily progress reports to the company President.
Implemented Lean Manufacturing principles and 5S methodologies to enhance plant operations.
Assistant Manager – DBAS & Brazing Stamping & Die Maintenance
Cardington Yutaka Technologies Inc. Cardington, OH Jul 2015-Nov 2022
Attended daily production meetings to address operational challenges, including downtime, response time, quality concerns, scrap reduction, countermeasures, staffing, and other production-related issues.
Reduced the 2016 scrap rate by $50K through process improvements on DBAS.
Monitored Associate performance and evaluated Coordinator leadership to support succession planning and ensure department stability.
Managed operational and Associate concerns, plant safety, and cleanliness to minimize risks to health and productivity, conducting accident investigations and employee relations inquiries as needed.
Delivered cost savings by creating and serving as backup support for essential roles across all production areas, from Production Associate to Production Lead.
Reviewed, monitored, and approved departmental invoices and purchase requisitions, maintaining cost consistency for routine purchases while enabling Finance to identify alternative sourcing when necessary.
Established department goals aligned with company strategy, collaborating with staff to develop and implement effective processes.
Regularly analyzed labor costs, internal rejects, operational overhead, budget, safety, quality, downtime, and equipment performance to identify and drive process optimization.
Actively participated in cross-training for managerial responsibilities to support the company's succession planning efforts.
Production Coordinator
Cardington Yutaka Technologies Inc. Cardington, OH Nov 2009-Jul 2015
Took on all responsibilities from Production Associate to Team Lead, ensuring seamless department operations.
Maintained optimal staffing levels to support efficient daily operations.
Regularly operated and troubleshot problematic production lines to identify and resolve issues.
Analyzed monthly labor costs, internal rejects, operational overhead, and equipment performance, providing insights for process improvement and optimization.
Production Team Lead
Cardington Yutaka Technologies Inc. Cardington, OH Aug 1998-Nov 2009
Maintained adequate staffing levels by covering absences on the line and utilizing in-house Temporary Associate services.
Planned, scheduled, supervised, and audited the work of department line associates to ensure efficiency.
Conducted daily start-up meetings to communicate key updates and address any concerns.
Troubleshot, repaired, and performed monthly audits on PMs for assembly products using grinders, hand tools, and other machinery.
Reviewed and assessed scrap before salvage, ensuring proper documentation and processing.
Monitored equipment performance and completed all required pre- and post-shift maintenance, quality, and operational checklists.
EDUCATION
High School Diploma
Olentangy High School Lewis Center, OH
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