Project Manager Technical

David R Berry

**W*** Brown St. West Chicago, IL 601**-***-*** 1663 **************@*****.***

Professional Summary

Customer-focused and results-driven Technical Project Manager with over 15 years of experience in customer success, technical project management, and enterprise IT solutions. Proven ability to drive customer engagement, optimize technology adoption, and lead cross-functional teams to deliver seamless digital transformations. Expertise in stakeholder management, technical advisory, data integration, and adept at translating complex technical concepts into business strategies to maximize value for customers.

Work Experience

Manager, Technical Project Manager KPMG Remote March 2015 - June 2024 Provided technical advisory services to commercial and public sector clients, serving as a trusted advisor on large-scale enterprise system transformation initiatives, focused on system modernization, data integration, migration, and regulatory compliance. Managed stakeholder relationships, optimized system performance, and drove the adoption of new technologies to enhance operational efficiency.

Key Projects & Achievements:

• Customer Success & Stakeholder Engagement: Developed strategic relationships with key business and IT leaders across agencies, ensuring alignment between business goals and technology implementations.

• Digital Modernization: Led enterprise-wide system integrations, including SaaS, cloud, and data solutions to enhance business processes and customer experiences.

• Technical Strategy & Solution Optimization: Directed data migration, system architecture, and integrations across Medicaid, Licensing, And Regulatory platforms, improving system reliability and scalability.

• Incident & Risk Management: Acted as a point of escalation for critical technical issues, ensuring timely resolution while proactively identifying and mitigating potential risks.

• Cross-Functional Leadership: Collaborated with vendors, IT teams, and business leaders to align technology investments with long-term strategic goals, ensuring seamless execution of large-scale projects.

• Process Improvement & Best Practices: Spearheaded quality assurance, testing, and compliance processes to improve system reliability and enhance customer satisfaction. Senior Consultant, Project Manager Beacon Partners Remote June 2012 - March 2015 Served as a trusted technical advisor and project manager for enterprise healthcare clients, providing system assessments, reconfigurations, back-office support, and technical support.

• Managed customer engagement and implementation projects in healthcare IT, aligning technology solutions with business needs.

• Led efforts to optimize revenue cycle systems, resolve technical inefficiencies, and improve billing processes.

• Re-Implemented HL7 interface resolving 4-million-dollar billing issue.

• Provided data integrity and master data management services.

• Resolved system upgrade issue causing millions of dollars in billing errors.

• Provided expert technical guidance on CMS-1500 & UB-04 medical claim form modifications, ensuring compliance and efficiency. Senior Consultant, Technical Advisor IDX GE Healthcare Remote June 2006 - June 2012 Served as a trusted technical advisor for enterprise healthcare clients, leading the implementation, integration, and customization of charge capture, visit management, and revenue cycle systems.

• Implemented Enterprise RCM system for Nationwide Urgent Care provider

• Analyzed legacy system, facilitated ETL, data cleansing, and data validation.

• Implemented SQL rules engine, Developed and optimized SQL-based rules, enabling clients to streamline billing and financial operations.

• Conducted gap analysis, system assessments, and technical training to support enterprise- wide technology adoption.

Education & Certifications

• Salesforce: Essentials for New Lightning Experience Administrators (In Progress)

• MIT: Artificial Intelligence: Implications for Business Strategy

• HL7: Interface & HL7 FHIR

• Epic: Resolute Hospital Billing Administrator

• Epic: Charge Description Master Management

• Epic: Resolute Billing Claims Administrator

• IDX: Transaction Editing System (TES)

• IDX: Billing and Accounts Receivable (BAR)

• IDX: Database Management System (DBMS)

• U.S. Navy - Senior Leadership & Program Management

• Collage of DuPage Computer Information Systems Course

• U.S. Navy BEE/ETA/ETC Schools

Skills & Competencies

Customer Success & Engagement: Stakeholder Relationship Management, Customer Advocacy, Enterprise System Continuity, Digital Transformation, Executive Communication, Project Delivery Project & Technical Leadership: Cross-Functional Team Leadership, Incident Management, Risk Mitigation, Business Process Improvement, Data-Driven Decision Making, MS Project, Technical Expertise: Implementations, Interfaces (Batch, File, Real-Time), Cloud Migration, Data Integrity, Master Data Management, Testing Services (Parallel, AB, System, User Acceptance Testing), SQL, DBMS, HCIT, SFTP, EDI, ETL, Oracle SQL Developer, Jira, Alteryx, and Notepad++.

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