Alicia P. Champagne
***************@*****.***
*** ***** ******* ******, * 39520 u 985-***-****
Career Profile:
A highly dynamic, experienced and qualified Executive Administrative Assistant with diverse knowledge of operating a fast-paced office. I am seeking a position to utilize my proficiency and knowledge in a renowned organization.
Professional strengths:
n Possess excellent organization and management skills
n Goal oriented and ability to handle multiple tasks
n Ability to work independently with little supervision
n Proficient in basic operating systems like Microsoft Word, Power Point, Outlook, Excel, Vista, Windows XP and the Internet and Encompass-Build
Posses excellent written and verbal communication skills
Proven to be dedicated, dependable and reliable in all aspects of the employment career.
Trustmark National Bank
Mortgage Loan Closing Specialist – September 2024 – January 2025
(Temporary Position)
Same exact job duties as the position with Hancock Whitney Bank
Partners/Mortgage Bot - Mortgage Loan System
Hancock Whitney Bank- Mortgage Loan Closer
Mortgage Loan Closer – September 2020 – September 2024
Prior to the loan closing:
Review all documents pertinent to the compliance of the loan and verify the required documents are in the file. Generate Initial Closing Disclosures to be signed by the borrower(s). Work with the title companies to add their fees and balance the Closing Disclosure. Once the file has balanced, generate and send the loan package to the title company and/or attorney’s office to close the loan. Initiate the wire for the funding of the loan. Perform post-closing task as required.
Encompass Mortgage Loan System
DHI Title of MS – Promoted from Escrow Assistant
Escrow Officer – October 2019 – September 2020
Create and work the new order from start to finish, which includes, but not limited to:
Opening the new order, order the title commitment, prepare CPL, Title Commitment and Preliminary CD with fees and send to the lenders, work with loan processors finalizing CD’s, preparing the loan docs, schedule the closings, notarize and close the loan with the buyers’, package the loan docs and send to lender, record the Deed and Deed of Trust, generate the owner and lenders’ title insurance policies.
SoftPro/360 Application
DHI Title of MS – Promoted from Receptionist
Escrow Assistant – October 2018- October 2019
D R Horton, Inc – America’s Homebuilder
Receptionist – October 2017-October 2018
AJ TITLE COMPANY, INC.
Office Administrator/Notary Assistant – January 2015 – August 2017
Open new files, make initial contact with the clients, correspond with lenders regarding request for title, loan packages and post closing documents. Prepare documents for Act of Sale and all post closing procedures, filing of signed documents with the Clerk of Court and mail out recorded documents to the clients and the lenders.
RIVERLANDS INSURANCE SERVICES, INC.
Account Manager/Receptionist/Office Manager – October 2012 –November 2014
Account Manager for three Books of Business, proficient in AMS 360 and Image Wright.
PINNNIX INSURANCE AGENCY
Customer Service Representative/Receptionist – March 2011- October 2012
SMACKOVER DRILLING COMPANY, INC.
Executive Assistant to CEO/President – March 2007 to September 2010
• Account Payables
• Payroll for three of the companies
• Production of monthly reports
• Custodian of all vehicle fleet insurance information, (i.e., insurance cards, policies, accident reports and completing and submitting all renewal information)
• Healthcare benefit coordinator for all employees
• Handled the tasks of providing executive-level administrative support to the CEO functioning as the “right hand” in the day-to-day activities which consist of managing calendars, scheduling meetings, coordinate domestics and international travel, preparing outgoing mail and correspondence, such as faxes, e-mail and overnight packages.
Vincent J. Lobello, APLC, Attorney-at-Law - Slidell, Louisiana
Office Manager/Legal Secretary - November 2005 to March 2007
n Transcribe dictation; prepare pleadings and discovery, schedule appointments, depositions and court dates for attorney and clients
n General office duties include: answering telephone, greeting clients, purchase office supplies, maintenance of office equipment and receiving/distributing faxes
St. Tammany Fire Protection District No. 1, Fire Department - Slidell, Louisiana
Fire Records Clerk/Secretary to the Fire Chief - April 2000 to March 2005.
n Designated Custodian of Records for all Fire Departmental records/documents.
n Maintain the employee personnel files for 140 plus employees
n Assist the Fire Chief in performing the administrative functions of the Fire Department
n Responsible for scheduling physicals for new hires as well as annual physicals for existing employees
n Review new employment applications and conduct the background checks
Patrick J. Berrigan, PLC, Attorney-at-Law - Slidell, Louisiana
Office Manager/Legal Secretary - March 1995 to March 2000
n Transcribe dictation for 3 attorneys; prepare pleadings and discovery, schedule appointment
n Performed general receptionist duties
General office duties include: answering telephone, greeting clients, managing incoming and outgoing mail, purchase office supplies, serving maintenance of office equipment and receiving/distributing faxes
Smith/Liston & Lancaster, Attorneys-at-Law, Bay St. Louis, Mississippi
Legal Secretary/Receptionist - March 1992 to March 1994
n Initiated the opening of files and closed files for a firm specializing in personal injury, workers’ compensation and social security claims
n Performed general office duties
Education:
Bob Brooks Property and Casualty Course (online)
Private Investigators Preparatory Course, Delgado Community College
Attended Elementary though 12th grade in Bay St. Louis, Mississippi where I received my Diploma from Bay Sr. High School.
Reference upon request