Front Desk Receptionist
Resume:
MELISSA MOHAMED
******************@*****.**
I am a person who learns quickly in new situations. I believe I will contribute my skills, abilities and knowledge above and beyond basic requirements.
My goal is to work full time in a position where I can apply my skills and abilities in Communications and customer/client services, and be in an environment where there is an opportunity to learn and grow. Personal Details
Highest Level of Education: DCS / DEC
Total years of experience: 10
Work Experience
Front Desk Receptionist (Part-time)
HAZELTON PLACE-Toronto, ON
October 2024 to Present
• Responsibilities include front desk reception for incoming and outgoing situations.
• Communications and Interaction with people at all levels
• Ensuring problem-solving for clients’ requests and questions about services. Front Desk Receptionist
BELMONT HOUSE-Toronto, ON
February 2021 to September 2022
Over ten years in Client and Customer Service/Public Relations positions. Front desk Reception responsibilities in a high end Residential location. Worked at the front desk for three
Wellness clinics and a Hospitality group with interactions in diverse situations and services.
Greeting clients as they arrive, and managing individual appointments with tact and respect. Directing customers to appropriate areas as required and providing information for various needs.
Prioritizing tasks when faced with multiple requests and situations. Responding to calls and emails for customer services while being respectful at all times. Maintaining a warm, welcoming reception space and ensuring everyone is comfortable.
Listening to and offering solutions for a variety of problems, in multiple situations. Reaching out and finding support when
necessary.
Remaining calm and open to finding solutions for problems as they arise. Education
College diploma in Lab Technition
Oxford College - Toronto, ON
February 2019 to June 2020
College diploma in Public Administration
Cdn College of Business and Technology - Toronto, ON September 2016 to March 2017
High School in Science
Don Bosco Secondary School - Etobicoke, ON
September 1999 to June 2006
Skills
• Adaptable in new environments.
• Computer Literacy and ability to learn new programs at a quick pace.
• Excellent in person and on the phone communications. (10+ years)
• Exceptional, positive Communications in English with clients and customers in diverse situations.
• Flexible in changing situations, working with a team and as an individual.
• Communications and Customer service skills (10+ years)
• Efficient in organizing clients and customers requests in systems and face to face.
• Knowledge of the Wellness, Hospitality, Health and Retail industries.
• Management of phones, voice messages, emails and filing systems.
• Native English speaker with some knowledge of French.
Contact this candidate