Business Development Supply Chain

Erik J. Rowekamp

Crestview Hills, KY ***** 859-***-**** ******************@*****.*** www.linkedin.com/in/erik-j-rowekamphttps://www.linkedin.com/in/charles-barnes-1433baa/

Key Account Management Sales & Business Development Supply Chain & Logistics Operations

Top-performing account and business development specialist with 15+ years of experience in the supply chain and logistics industry. Instrumental in driving revenue growth and meeting diverse client needs through cost-effective solutions and customer-centric approach. Well-versed in developing strategic account plans, executing targeted sales strategies, and managing complex logistics. Skilled in international freight forwarding, warehouse operations, financial analysis, and compliance with industry regulations. Combines sales leadership with native business acumen to enhance financial performance, boost customer retention, and expand market share. Dynamic leader with expertise in team development, process improvement, and exceeding sales targets in fast-paced markets.

Core Competencies

Hunter Sales & Market Expansion Global Freight Management Business Development Strategy Warehouse Operations Management Revenue Growth Management B2B & B2C Sales Customer Relationship Development Contract Management & Pricing Strategies Third-Party Logistics (3PL) Solutions Team Leadership & Training DOT Regulations & Compliance

Medical Leave of Absence February 2024 – Present

Took temporary leave to address personal health matters; currently fully recovered and actively pursuing new professional opportunities.

PROFESSIONAL EXPERIENCE

Pilot a Maersk Company - Erlanger, KY Oct 2020 – Feb 2024

Sr. Account Manager

Growth Strategy & Market Expansion: Drove 106% YOY revenue growth and strengthened market positioning by conceptualizing and launching a new cold storage product in the MIA and ORD Gateways.

Operational Excellence: Designed and executed client-centric Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) aimed at optimizing performance tracking and operational efficiency.

Customer Experience & Retention: Managed 2-3 Tier I accounts with annual transportation spend exceeding $750K while overseeing all operational procedures and value-added services to drive efficiency and customer satisfaction.

Leadership Development & Mentorship: Championed industry knowledge-sharing by conducting training for employees and leadership, providing actionable insights on market trends and logistics strategies.

Financial Analysis & Forecasting: Delivered in-depth financial analysis, pipeline forecasting, and performance reviews in executive-level customer meetings, enabling data-driven business decisions.

Workforce Development: Built and led high-performing teams by recruiting, training, and promoting top talent while guaranteeing proactive account coverage and client satisfaction.

Nippon Express USA Inc. - Erlanger, KY Jan 2018 – Oct 2020

Sr. Account Executive/Operations Manager

Strategic Account Development: Managed high-value client portfolio generating $250K+ in annual net revenue and a $3.4M active sales pipeline, leveraging strategic client engagement.

Sales Strategy & Execution: Spearheaded sales operations at the Cincinnati facility, driving new business acquisition (Hunter Sales), customer retention, and market expansion across the Midwest.

Financial Performance Analysis: Supervised end-to-end operations at the CVG facility, including training, new customer onboarding (SOPs), operational research, and financial performance reviews.

Product & Service Optimization: Developed and executed data-driven sales strategies to optimize product and service offerings, enhancing customer satisfaction and revenue growth.

Cost Control & Profitability: Directed Air and Ocean freight logistics while ensuring operational efficiency, cost control, and sustained profitability in customer relationships.

DHL Global Forwarding USA - Cincinnati, OH Apr 2014 – Dec 2017

Sr. Account Executive/Operations Manager

Customer Engagement: Oversaw new business development and client retention initiatives, leveraging data-driven insights from monthly and quarterly integrity reports to optimize customer engagement and decision-making.

Account & Portfolio Management: Administered portfolio of $300K+ accounts while confirming seamless supply chain operations and financial accuracy across TMS, SAP, Salesforce, and AS400 platforms.

Financial Planning & Budgeting: Drove profitability and cost efficiency through robust budget strategies, forecasting revenue, analyzing expenses, and leveraging historical financial trends.

Stakeholder Communication: Produced detailed financial performance reports by translating complex account data into actionable insights, empowering stakeholders to make informed business decisions.

EDUCATION

Bachelor of Science in Business Management

University of Phoenix Expected Date: 10/2025

Associate Degree in International Trade Management

Cincinnati State Technical and Community College 5/1995

Global Supply Chain Management

Northern Kentucky University

CERTIFICATIONS

Kaizen Team Lead Certification

IATA Certified International Freight Forwarder

CFR 49 Hazardous Materials (Haz-Mat) Certification

Forklift Certified

VOLUNTEER EXPERIENCE

Member Board of Directors, Brookwood Swim and Tennis Club Inc. Aug 2023 – Present

Featured Presenter, Northern Kentucky International Trade Committee

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