Executive Assistant Administrative Support

Paulette Felice

**** *. ***** ******, #****, Chicago, Illinois 60610 • 312-***-**** • ********.******@*****.*** EXPERIENCE

Concierge Chicago, Illinois

Peak Properties (purchased City Club Apartments in 2024) 2022 to Present

The first point of contact with residents, prospective residents, visitors and guests.

Responsible for planning, hosting, and promoting weekly social programming resident events.

Provide residents with personalized time saving services such as restaurant recommendations, ordering a taxi/Uber/Lyft, sports and event tickets, pet care services, package and grocery delivery.

Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

Entrepreneur Chicago, Illinois

Freelance Consultant 2010 to 2022

Help women cancer survivors empower and develop their best selves.

Requested by surgeons, I became spokesperson for breast cancer awareness.

Work with patients as thought partner and advocate for solution-oriented breast cancer options.

Calendar management using Lotus Notes

Extensive internet research

McKinsey & Company Chicago, Illinois

1993 – August, 2010

External Relations Assistant (2006 – August, 2010) Provided administrative and research support for two communications managers in Chicago and San Francisco

Coordinated quarterly client CEO Strategy Roundtables held in Chicago (40 CEO members). Negotiated venue contracts, decreasing costs by forty percent. Organized meeting logistics and follow up.

Researched multiple philanthropic/nonprofit foundations for McKinsey’s community relations activities. Data was complied for partner involvement on nonprofit board memberships in McKinsey Midwest and West Coast offices.

Coordinated Firm history project for McKinsey’s Global Managing Director. This entailed scheduling retired Directors’ interviews with the historian authors, documenting the founding, corporate culture and legacy of McKinsey.

Planned and executed external events requiring frequent interaction with client executives, media and other key stakeholders (i.e., Tony Blair, former Prime Minister of United Kingdom).

Prepared media background briefings and tracked media coverage for McKinsey’s Marketing and High-Tech practices, independently managed these projects.

Organized annual Chicago alumni event for 1,200 invitees. Negotiated venue contracts, organized logistics, provided onsite support and follow up.

Executive Assistant for senior partners (1993 –2006) Supported senior partners in Chicago, New York and Stamford, including Firm Managing Director

Composed correspondence for partners.

Interacted on a daily basis with C-level clients in the U.S. and abroad.

Managed calendars using Lotus Notes in fast paced environment, with rapidly changing priorities.

Arranged domestic and international travel, including passport and visa requirements.

Administered Semi-Annual Review (SAR) process for consultants reporting to Partners.

Oversaw Director’s Principal Candidate Evaluation Committee (PCEC) visits to Firm’s Asian offices. Entailed scheduling 50–75 weekly interviews. Prepared itinerary, background evaluation materials, international interviews, video conferences and meetings.

Provided content support and guidance to client service teams, including editing and revision of client presentations, delivery of work assignments, and coordination of communications for multiple teams.

Worked closely with partners and client teams to prepare letters of proposal for prospective engagements.

Organized annual Chicago Office offsite for 400 attendees. Designed program format with partners/colleagues and managed logistics, presentations and on-site support. EDUCATION

Northern Illinois University DeKalb, Illinois

Bachelor of Science in Journalism & Advertising

Concentration, Investigative Reporting

Editor at university paper and supervised 12 reporters. Interviewed on television: Paul Newman, U.S. Presidents, and other notables.

SOFTWARE SKILLS

Proficient knowledge of MS Office, including Excel, PowerPoint, and Word

Extensive experience using Lotus Notes

Extensive experience using Internet for research

Contact this candidate