Customer Service Front Desk
Resume:
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Employment history
Server
JZ Sport Bar at USA
+ Served customers in a high-volume sports bar environment
+ Took orders and delivered food and beverages to tables
+ Provided excellent customer service and ensured customer satisfaction
* Managed cash transactions and processed payments
* Collaborated with team members to maintain a clean and organized dining area.
2023
Front Desk
Sleep Inn Hotel at USA
+ Welcomed guests and provided exceptional customer service at the front desk of Sleep Inn Hotel
* Checked guests in and out of the hotel, ensuring a smooth and efficient process
+ Managed reservations and ensured accurate room assignments for guests
+ Assisted with concierge services, providing recommendations and arranging transportation for guests
+ Followed hotel policies and procedures to ensure guest safety and security
Education
High School
Ramon Matias Mella School at Santo Domingo
Skills
Client Relationship Management Customer Service
Communication Teamwork
Problem-solving Adaptability
Languages
Spanish English
Native Highly proficient
References
Corina Montalvo Alexandra Jimenez
General Manager Personal Reference
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