Case Management A Full-Time
Resume:
GREGORY SMALLS
Washington, DC 20011
Cell: 202-***-****
****.*********@*****.***
Objective
House Monitor (Residential)/Laborer
Looking to secure a full-time permanent position as a Residential House Monitor, Maintenance Worker/Laborer with a company that can utilize my skills and professional work ethic which will allow me to grow within the program to a Program Supervisory House Manager and/or Case Management.
Skills/Education
GED 1987
Addiction Treatment Specialist Certificate Program (2018)
Workplace Bloodborne Pathogens Certification Program (2017)
Pre-Apprenticeship Plumbing (16702905) (2016)
Personal Assessment and Career Exploration Certification Program (2016)
Professional Experience
The Nehemiah Project
Washington, DC
House Monitor/Intake Coordinator 6/2020 – 9/2021
I reported to and remained at the assigned residence, unless directed otherwise by supervisor. Assume responsibility for safety in the residence and security of the residence.
Assist clients if needs arise during the shift. Call designated emergency or support personnel if/when warranted.
Follow agency safety policies and procedures.
Employ crisis management and de-escalation techniques according to agency policy and guidelines.
Document all incidents, issues or safety concerns during the shift and communicate to supervisor.
Comply with The Nehemiah Project Confidentiality Policy and HIPAA requirements regarding access to clients’ Protected Health Information.
Safely transport clients in agency or own vehicle if needed.
Responsible for monitoring the resident’s activities and ensuring that each resident was in compliance with program rules and objectives.
Take responsibility for the safety of residents and offering a secured and sanitized atmosphere
Maintained a comprehensive and accurate written record of events; responsible for data collection and monitoring medication and log consumption. Welcome and orientate new residents to the facility, address rules and regulations and provide room assignments
2.
The Nehemiah Project (cont’d) 6/2020-9/2021
Case Management – gather attorney and family contacts, medication and allergy information, special diets, and court documentation on each resident for records maintenance and as part of the intake process
McDonalds Corporation
Charlotte Hall. MD 4/2018-4/2020
Head Maintenance and Stock Manager
Responsible for conducting inspections of the premises and equipment
Responsible for performing all preventative maintenance
Responsible for handling basis and extensive building and ground maintenance
Diagnosing and correcting any mechanical issues as they arise
Repairing machinery, equipment, and outside grounds as necessary
Accept delivered packages and verify its contents
Unload and shelve merchandise
Replenish inventory
Other duties as assigned
Professional References
Ralph Williams
Supervisor – Nehemiah Project
Brian Evans
Co-worker – Nehemiah Project
Charfeene Lewis
Supervisor - McDonalds Corporation
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