Lucas Ghedin Votri
*** ****** ******, ***** *****, FL 33139 Telephone: 305-***-**** ****************@*****.***
LinkedIn: https://www.linkedin.com/in/lucas-ghedin-votri/
Analyst with over 10 years of experience in market analysis, business strategy and financial analysis. Experience working in the dental and medical supply distribution, manufacturing and supermarket industries. Ability to work and meet tight deadlines in a fast- moving environment. Collaborative that works well in a team environment. Experience in effectively contributing to team goals while fulfilling individual responsibilities.
Areas of Expertise and Skills
Analytical • Self-Starter • Focused • Objective oriented • Proactive • Proven strength in problem solving • Strong organizational and project management skills • Strong presentation skills • Excellent written communication skills • Ability to develop and maintain relationships with key constituents to identify emerging trends and business challenges • High level competence with the Microsoft Office suite (in particular, advanced Microsoft Excel and PowerPoint skills) Power BI, Tableau and SQL.
Professional Experience
Four Seasons Hotels and Resorts, Residencial Page (Lead) 2024- Present
Miami Beach, Florida
Residential Page creates a strong sense of arrival for residents and guests by welcoming them to the building and assists residents by making deliveries such as packages, mail, faxes, and other items to guest rooms.
Responsibilities included:
•Resolves customer complaints, assists customers in all inquiries in connection with Residence and hotel services.
•Handles all resident and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
•Greet and assist residents and guests from cars when they arrive. Issue valet parking ticket to guests when Door Staff is unavailable.
•Handle interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Resolve customer complaints, assist customers in all inquiries in connection with Residence and hotel services, key Four Seasons personnel and in- house events.
Henry Schein, Senior Business Intelligence Analyst 2022- 2023
Florianopolis, Santa Catarina- Brazil
Senior Analyst responsible for analyzing the company's results, mapping market potential, analyzing the competition and their pricing and promotions, developing sales projections, and creating promotional strategies and tactics necessary to optimize sales and profitability.
Responsibilities included:
•Perform detailed analysis on assigned projects, recommended potential business solutions and assist with implementation.
•Identify, prioritize, and report on Brand Integrity themes/risks.
•Fulfill requests from business partners related to brand health data and insights and Identify ways to enhance performance.
•Conducted comprehensive research and analysis on market trends, customer behavior and competitor's activity
•Monitored product sales performance and developed strategies to leverage sales and profitability.
•Performed analysis of financial key performance indicators.
•Help analyze competitive pricing and revenue model strategies to stay informed on changing dynamics and industry best practice innovation.
•Supported sales and product strategy initiatives, specifically in relation to understanding market dynamics, market opportunities and competing scenarios.
•Developed and maintained marketing performance dashboards to monitor marketing KPIs and developed actionable insights to optimize marketing campaigns and sales.
•Produced regular reports and presentations to communicate key findings and insights.
•Prepared financial and supporting reports used to present financial and operational results to the board.
•Built relationships across the enterprise and managed stakeholders such as sales partners, product managers and channel consultants.
Duratex S.A, Business Intelligence Analyst-Export Sales Division 2020- 2021
Criciúma, Santa Catarina- Brazil
Analyst responsible for analyzing the company's results, developing sales projections and commercial indicators, creating strategies in order to direct the company’s decision making. Analyzed the competition and mapped the market potential in order to develop strategic directions.
Responsibilities included:
•Conducted market research to analyze the competition and develop strategies to leverage sales and profitability.
•Conducted studies and identified target consumer profiles and behaviors in international markets.
•Sales Support: Provide the sales team with business intelligence reports, focusing on niche markets and emerging trends.
•Monitored the sales performance of products and developed strategies to leverage sales.
•Conducted analysis of financial KPIs and generated insights to assist in decision making.
•Developed price list for products for international area.
•Prepared financial and supporting reports used to present financial and operational results to the board.
Central Sul Flores, Business Analyst 2019-2020
Criciúma, Santa Catarina - Brazil
Analyst responsible for identifying business opportunities, analyzing trends and creating new market opportunities. Also including negotiation
Responsibilities included:
•Developed the company's customer portfolio while promoting maintenance, expansion, and loyalty actions.
•Negotiated with key customers and maintained customer relationships.
•Monitored the products and services offered to the market.
•Pricing modeling and margin analysis.
•Conduct business intelligence on strategic initiatives and explore expansion routes.
•Sales Support: Provide the sales team with business intelligence reports, focusing on niche markets and emerging trends.
Angeloni Supermercado ACAC, Business Intelligence Analyst 2013-2018
Criciúma, Santa Catarina - Brazil
Analyst responsible for monitoring product sales and profitability and developing new strategies to leverage profitability and competitive advantages of the company.
•Responsibilities included:
•Conducted market research to obtain information on buyer behavior and market dynamics.
•Analyzed competitors to develop market opportunities and address business issues.
•Help analyze competitive pricing and revenue model strategies to stay informed on changing dynamics and industry best practice innovation.
•Identify, prioritize, and report on Brand Integrity themes/risks.
•Fulfill requests from business partners related to brand health data and insights.
•Identify ways to enhance performance.
•Analyzed KPIs.
•Monitored the sales performance of each product and created new strategic layouts to leverage sales and profitability.
•Analyzed business results and suggested action plans to optimize sales.
•Identified relevant indicators in order to guide marketing investments and commercial strategy.
•Made presentations of strategic indicators to the board with the results achieved after the development of scenarios.
•Participated in industry conferences and market intelligence events.
Elizabeth Revestimentos Cerâmicos, Sector Manager 2010-2013
Criciúma, Santa Catarina - Brazil
Coordinator responsible for creating and executing the team's schedules, managing the company's production and stock movements while maintaining an effective workflow.
Cecrisa Revestimentos Cerâmicos, Sector Manager 2007-2013
Criciúma, Santa Catarina – Brazil (Company is now part of Dexco)
Coordinator responsible for checking all products and goods produced. Also assisted in the coordination of employees and their functions. Worked full-time while in undergraduate.
Education
•Master Degree in Planning and Strategic Financial Management –Universidade International UNINTER 2019
•Bachelor’s Degree in Economics – Universidade do Extremo Sul Catarinense UNESC 2010
Additional Certifications
•Marketing and sales - EAD
•Customer Service - SENAI
•Strategy financial- EAD
•MicroSoft Office.
Software Proficiency
•MicroSoft Office including advanced Excel.
•Power BI
•SQL
•Tableau
•SAP
•ERP
•QuickBooks