Team Members Senior Level

CURRICULUM VITAE

Stephen kyomukama

Mobile : +971*********, Email: ***********@*****.***

CAPABILITIES

Ø A proven ability to hit & exceed targets.

Ø Ability to find out clients’ needs and then match a solution to

them.

Ø A confident telephone manner.

Ø Can demonstrate effective sales presentations on a face-to-face

level. Can meet clients to build close relationships.

Ø Lead sourcing/generating new business leads.

Ø Familiar with contracts, creative proposals and administrative

queries. Knowledge of doing a consultative sale by listening to a

customer's requirements and discussing products benefits.

Ø Able to communicate effectively with senior level executives.

Ø Strong attention to detail, in conjunction with, the ability to multi-

task.

Ø Proficient with Microsoft Office (Project, Word, Excel, and

PowerPoint).

CAREER ASPIRATION.

To improve client satisfaction through professional competence, teamwork

and to serve the society with diligence and creativity.

OBJECTIVES.

To obtain a position as a waiter in an organization that will provide me with the

opportunity to offer exceptional results across hospitality fields. Extremely

focused on elevating company standards, sales goals, and client expectations.

PROFILE.

I am an intelligent gentleman, highly effective, motivated, results-focused and

hardworking, team player and self-driven, aggressive with good

communication and relations skills, as well as having a desire to be trained and

excel and capable of learning quickly.

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Work Experience

Tiffany & CO UAE. May 17th,2022 to-date:

RETAIL SALE TEAMS ASSISTANT:

Ø Scheduling appointments with clients

Ø Sorting emails, documentation and electronic files.

Ø Communicating deadlines with team members

Ø Ensuring clients receive the necessary documents

Ø Organizing internal team meetings and office lunches or dinners

Ø Organizing any necessary travel and/or lodging arrangements

Ø Preparing and communicating itineraries with team members

Ø Communicating deadlines with team members

Ø Data and project management

Ø Ensuring team members stay within the prescribed budget and keeping

track of project expenses

Ø Managing the team’s inventory of supplies grocery, packaging and other

supplies

Ø Recording and transcribing meeting notes

Ø Arranging conferences or seminars

Ø Running errands like transfers of orders from different outlets.

Ø Ensure clean environment both front and back house.

Ø Taking orders and u serving quick drinks such a coffee, tea and juices to

clients.

MANDARIN ORIENTAL JUMEIRAH DUBAI DECEMBER 2018 TO 29TH APRIL 2022. GUEST

ANGAGEMENT AMBASSADOR AT MANDARIN ORIENTAL JUMEIRA, HOTEL, DUBAI.

Ø Take and process guests' orders in a timely fashion

Ø Listens to the guests, and records their feed back

Ø Recommend food and wine pairing as per guests needs

Ø Informing guests of current promotions and upselling

Ø Anticipating guests needs

Ø Maintain a fine dining atmosphere and handle guest complaints/requests

quickly

Ø Maintaining cleanliness at all times within the restaurant

Ø Cash handling for payments

Ø Driving sales targets

Ø Handling guest complaints

PIZZA TIMES FRANCHISE RESTAURANT OF BROCCOLI PIZZA AND PASTA, UAE

ABUDHABI

March 2018 -October 01 2018:

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SHIFT INCHARGE, Duties and Responsibilities:

Ø Responsible for all the operations of the restaurant

Ø Exercising highest standards of Customer service, to produce the best

work.

Ø Overseeing of food preparation.

Ø Checking the quality and size of the servings.

Ø The organizing of stock, ordering food and drink supplies.

Ø Maintaining equipment, adhering to health and safety precautions.

Ø Making sure the kitchen and dining areas are cleaned according to

certain standards.

Ø Keeping records of these practices for health inspectors.

Ø Solving employee or customer problems.

PAPA MURPHY’S PIZZA, UAE. 2015 September – 2O18 April

Trainee shift supervisor:

Ø Greet and welcome guests to the restaurant.

Ø Offer menu, explaining all food items as and when required. Being

available to answer all questions and customer queries. Cash handling

and reconciliation.

Ø Assisting back of house and food preparation when required. Stock

taking and daily inventory

Ø Reporting to restaurant manager

Ø Always keeping the restaurant clean and welcoming

OFFICE RECEPTIONIST, UGANDA DIABETICS COUNCIL HEADQUATERS

Sept 2010–August 2013:

Duties and responsibilities:

Ø With a smile welcome and greet visitors, handle their inquiries and

direct them to respective people for their needs.

Ø Answer telephone calls and gives information to callers, and deliver

messages to the respective individuals

Ø Receive and sort daily mail/deliveries/couriers

Ø Maintain events calendars such as, meetings, seminars and trainings

Ø Make copies of correspondence and all necessary printed material.

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Ø Operate office equipment such as printers, Photocopying machines,

desktop computers for spreadsheet, word processing data base and

internet use.

Ø Coordinate with the offices around the country

Professional Qualifications

SPIRITAN MISSIONARY INSTITUTE ARUSHA –TANZANIA. AFFILIATED TO THE

CATHOLIC UNIVERSITY OF EASTERN AFRICA, KAREN NAIROBI, KENYA

DIPLOMA IN PSYCHOLOGY. 2013-2015

ST JOHN BOSCO`S SEMINARY HOIMA CERTIFICATE OF EDUCATION 2007 -

2008 ADVANCED

ST JOHN BOSCO`S SEMINARY HOIMA UGANDA PRIMARY

CERTIFICATE OF EDUCATION (UCE) 2002-2006

ST LUDOVICO`S KITANA PRIMARY SCHOOL LEAVING EDUCATION

1995-2001

Languages

Ø Excellent in both written and spoken English Good in Luganda spoken

and written Kiswahilli

Ø Elementary Arabic

I hereby declare that the information given is correct to the best of my

knowledge and belief and that I have not withheld any information that may

affect my suitability for employment

HOBBIES

Ø Socializing with people with various back grounds and cultures. Research

and reading different motivational books.

Ø Singing and dancing.

Ø Sports activities and keeping fit.

Bio data

Nationality: Ugandan

Gender: Male

Marital Status: Single

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Languages: Excellent command of both written and spoken English and

Swahili

Visa Status: UAE Resident visa

Referees

Upon request

Contact this candidate