Professional Tax Preparer Data Entry Customer Service
Resume:
Kisha Tate
Ypsilanti, MI *****
**************@******.***
Dedicated professional with demonstrated strengths in customer service, time management, data entry and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Precise, accurate and highly efficient professional accustomed to continuous repetition and observant in spotting errors.
Work Experience
Business Analyst
Strategic Staffing Solutions-Detroit, MI
August 2023 to January 2024
• Process daily reports of students demographic information
• Cross reference student health care insurance information
• Work with team members to complete multiple tasks
• Work as a contractor for Blue Cross Blue Shield Healthcare Services
• Worked on waivers for students
• Contact healthcare companies pertaining to the students health insurance policies Home Health Care Aide
Maximila-Livonia-MI
September 2019 to July 2020
• Helped home-bound individuals maintain personal dignity by assisting with personal hygiene and care needs.
• Enhanced wellbeing of individual clients with personalized support for social, mental, and physical needs.
• Minimized safety hazards by arranging living spaces with patients’ needs in mind Patient Registrar Call Center
The University of Michigan Health Systems-Ann Arbor, MI April 2013 to December 2016
• Obtained insurance card copies and validated insurance information via insurance eligibility tool.
• Maintained compliance of patient access processes with Medicare and Medicaid.
• Maintained privacy and confidentiality of patients in compliance with policies and regulations. ED Registrar
The University of Michigan Health Systems-Ann Arbor, MI June 2012 to April 2013
• Collected patient co-pays and balances.
• Corresponded with insurance companies to process claims of patients.
• Managed registration desk by answering telephones and transferring calls to designated department.
• Greeted visitors and communicated to assess needs and provide direction.
• Completed insurance claim forms or other required paperwork.
• Maintained privacy and confidentiality of patients in compliance with policies and regulations.
• Greeted patients and visitors to determine needs and direct accordingly.
• Obtained payments directly from patients or through insurance reimbursement by completing and filing forms.
• Input and review patient medical insurance.
Inpatient Unit Clerk
The University of Michigan Health Systems-Ann Arbor, MI March 2012 to June 2012
• Compiled medical reports covering specific patient or general office data.
• Transmitted medical records and correspondence on behalf of patients and practitioners.
• Maintained privacy and confidentiality of patients in compliance with policies and regulations.
• Coordinated patient admissions through proactive communication with hospital personnel. Education
Associate of Applied Science in Accounting
Schoolcraft College - Livonia, MI
May 2009 to May 2011
Skills
• Healthcare management
• Office Management
• English
• Customer service (10+ years)
• Microsoft Word
• Computer Networking
• Analysis Skills (Less than 1 year)
• Cashiering (7 years)
• Windows (10+ years)
• Microsoft Excel
• Customer service
• Finance (5 years)
• Data Analysis Skills (1 year)
• Sales
• Customer support (10+ years)
• Health Information Management (Less than 1 year)
• Bookkeeping
• iOS
• Accounts Payable
• Accounts receivable
• Research
• English
• Tax Experience (10+ years)
• General Ledger Accounting
• Analysis skills
• Financial Statement Preparation
• Computer skills (10+ years)
• Insurance Verification (Less than 1 year)
• Continuous improvement
• Microsoft Office
• Data Entry (1 year)
• Microsoft Outlook
• Expert
• Leadership
• Account reconciliation
• Microsoft Access
• Pricing
• Data collection
• Accounting (2 years)
• Writing skills (10+ years)
• Accounting (2 years)
• Medical records
• Filing
• Clerical experience
• Basic math (10+ years)
• Google Docs
• Teaching
• Communication skills (10+ years)
• Phone etiquette (10+ years)
• Journal Entries
• Google Suite
• ICD-10
• Conflict management
• Stocking (7 years)
• Accounting software
• Business Analysis (Less than 1 year)
• Business Analysis
• Databases
• Medical terminology
• Health Insurance Portability & Accountability Act (Less than 1 year)
• Typing
• Documentation review
• Patient care (4 years)
• Business Analysis (Less than 1 year)
• QuickBooks
• Debits & credits
• Bank Reconciliation (4 years)
• Meal Preparation (10+ years)
• Data entry (10+ years)
• Home Health Care
Certifications and Licenses
Driver's License
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