Senior Manager Behavioral Health
Resume:
Arrill S. Warren ****************@*****.***
410-***-**** (H) 115 Hunters Mill Lane
915-***-**** (O) West Columbia South Carolina 29170
Citizenship: US Veterans Preferences: VRA, VEOA
Preferences: None
Objective: Federal Government Position, GS 9-12 Pay Range minimum $75,000/yr
Work Experience:
Senior Manager/ Distance Education Facilitator August 2020 - Present
Sergeants Major Academy S: Victor Velasco
11293 Sgt E Churchill Street P: 210-***-****
Fort Bliss, TX 79918 40 hrs/w, $120,000/yr
Serves as the senior manager for the Army Operations Section consisting of five cadre, one civilian, and students that conducts and instructs classes using the Experiential Learning Model (critical thinking, collaboration, creativity, and communication). Communicates, coordinates, provides guidance, and ensures training and instruction adheres to regulations and Program of Instruction (POI) that resulted in one instructor earning Associate Professor, two instructors receiving Basic Instructors Badges, and two enrolled in the Fellowship Program. Provides the Department Chair and Vice Chair academic reports, proper analysis, appropriate curriculum development, and recommended assessments to reach learned outcome in a collaborative environment. Designed and implemented educational video platform to enhance learning outcomes 25%, reduce dismissal rate by 20%, and set the gold standard for classroom management throughout the department of distance education.
Provides undergraduate level instruction and mentorship in an adult collaborative learning environment for over 200 senior level managers enrolled in the Sergeants Major Course, at the Noncommissioned Officer Leadership Center of Excellence and Sergeants Major Academy. Researches, develops, tests and fields instructional modules. Plans, organizes, and provides oversight over all domains of training, and coordination of all actions necessary. Instructs small groups of students in modern blended (technically equipped) classrooms by initiating course objectives. Prepares course readings, syllabus, lesson advance sheets, department advance sheets and/or modules. Utilizes the most effective methods to deliver instruction within the course goals and content provided. Supervises undergraduate or graduate teaching, internship, and research work. Collaborates with colleagues and decision makers to address teaching and research issues, discuss onboarding, and implement best practices. Plan, evaluate, and revise curriculum, course content, and course materials and methods of instruction.
Behavioral Health Technician August 2020 – January 2025
Rio Vista Behavioral Health Hospital S: Jorge Delgaldo
1390 Northwestern Drive P: 915-***-****
El Paso TX 79912 40hrs/ $35,000
Behavioral Health Assistant
Rio Vista Behavioral Health-
El Paso, TX
2020 to 2021
Supported the S.T.A.R (Support, Treat, Act, and Recover) Program by safeguarding active duty Service members, veterans, first responders in a safe and therapeutic milieu at any given time. Provided in-patient psychiatric care for up to 20 patients at any given time ensuring their safety and accountability. Ensure every patient was offered a robust therapeutic experience that was catered to their individual treatment plan. Conducted patient-centered psycho-educational sessions that focused on patient engagement and improving life skills regarding previous trauma and current diagnosis
Curriculum Developer August 2020 – Present
Noncommission Officer Leadership Center of Excellence S: Arthur L. Jenkins
11291 Sgt E Churchill Street P: 915-***-****
Fort Bliss, TX 79918 40 hrs/w, $120,000/yr
Served as a Curriculum Developer advisor for the Department of Distance Education (DDE), Directorate of Education (DOE), United States Army Noncommission Officer Leadership Center of Excellence (NCOLCoE). Works within the DDE providing curriculum development expertise for all lesson plans, and educational products for over 5,000 senior advisors, division managers, unit leaders, and staff annually. Ensured all education material developed is in accordance with (IAW) the Army Training and Doctrine Command (TRADOC) Regulation (TR) 350-70 series published standards and guidance. Demonstrated comprehensive knowledge and skills in educational theories and principles and applied these principles and theories in ascertaining needs for education through development of educational research, job and topic analyses, and surveys. Evaluated and analyzed research data to identify and develop learning outcomes and performance measures.
Executive Level Management June 2018 – July 2020
Department of the Army S: Liam A. Phillips
4710 Knox Street, Building 8 1808 P: 845-***-****
Fort Jackson, SC 29207 60 hrs/w, $100,000/yr
Served as the executive level manager with assigned responsibility for advising and assisting the Commanders at the Division, Brigade, Battalion and Company levels by overseeing collective training for excess of 2000 personnel, 50 executive managers, managers and 10 civilians, who serve in 38 multiple units. Collaborated with multiple levels of leadership to streamline processes, policies, and operations that resulted in standardized training for all Army Initial Entry Soldiers.
Served as the Operations Sergeant Major providing sound, consultive advice to the staff and Commander at the Battalion, Brigade, and division level on all matters regarding personnel, training, and readiness. Duties and responsibilities included assisting in crafting meticulous plans, coordinating resources, and executing at all levels of command. The ability to dissect complex operational requirements and translate them into actionable plans is a hallmark of the duty position. Critically provided invaluable input and insight, contributing to the development of operational orders, training schedules, and exercises that prepare the organization for the rigors of real-world missions. Provided a level of leadership that embodied, enforced and upheld Army regulations, policies, and procedures within the organization, that fostered a culture of discipline, accountability, and teamwork, setting the standard for upholding the proud traditions of the U.S. Army.
Education
American Military University, Charlestown, WV 25414
Degree: Masters: Public Health, 2015, GPA 3.8
University of Maryland, Baltimore, MD 21201
Degree: Bachelor of Science: Nursing, 2005, GPA 2.9
Keene State College, Keene, NH 03431
Degree: Bachelor of Science: Psychology, 1994, GPA 2.5
Bellows falls Union High School, Bellows Falls, VT 05101
Degree: High School Diploma, 1989, GPA 3.5
Job Related Training
Basic Instructor Badge (BAIB), 2023
Senior Training and Education Managers Course (STEM), 2022
Training and Education Developer Middle Manager Course (TEDMMC), 2022
Project Athena Coaching Workshop, 2022
Unit Prevention Leader (UPL) Course, 2022
Evaluating Instructors Course Distance Learning (EIC-DL), 2021
Common Faculty Development Developer Course (CFD-DC), 2020
Asynchronous Distributive Learning Instructor Course (ADLIC), 2020
Common Faculty Development Instructor Course (CFD-IC), 2020
United States Army Sergeants Major Course Class 70 (GPA 3.75), 2020
Operations Managers (First Sergeants) Course, 2017
Applied Suicide Intervention Skills Training (ASIST) 2014
Behavioral Health Science Consultation Course, 2012
Master Resilience Training Course (MRT), 2010
Medical Executive Skills Course, 2009
Advanced Noncommissioned Officers Course (ANCOC), 2007
Basic Healthcare Administrative Course, 2005
Basic Noncommissioned Officers Course, 2001
Alcohol Drug and Counseling Course (Individual/Group/Family) 1999
Observer (Controller) Coach Trainer Course, 1998
Air Assault Instructor Course, 1998
Field Sanitation and Hygiene Course, 1996
Hazardous Communication Training Program, 1995
Primary Leadership Development Course (PLDC), 1995
Behavioral Health Specialist Course, 1995
Combat Medic Specialist Course, 1995
Technical Competencies
Software: Microsoft Office Suite 365
Operating Systems: Mac / Microsoft Windows
Learning Management Systems: Blackboard / Blackboard Learn
Certifications: GS-1750 Instructional Systems Specialist
Problem/Process Improvement: Lean Six Sigma Yellow Belt
Additional Information
Completed the Emergency Management Professional Program Basic Course 2015 (GPA 4.0)
Member of the Order of Military Medical Merit since 2018
Member of the prestigious Sergeant Audie Murphy Club since 1999
Sergeants Major Association since 2020
Behavioral Health Coach 2009 – Present
Honors, Awards
Legion of Merit
Meritorious Unit Award (4)
Army Superior Unit Award
Army Commendation Medal (6)
Army Achievement Medal (8)
Army Good Conduct Medal (9)
Joint Service Commendation Medal
Joint Meritorious Unit Award
National Defense Service Medal with Bronze Star
Armed Forces Expeditionary Medal
Global War on Terrorism Service Medal
Army Noncommissioned Officer Professional Development Ribbon (Numeral 5)
Army Service Ribbon
Overseas Service Ribbon (Numeral 2)
Army Reserve Overseas Training Ribbon (Numeral 3)
Army Staff Badge
Air Assault Badge
Other Information
Over 30 years of leadership to determine decisions on workforce issues, capability shortcomings, and operational efficiency for organizations. Managed small and large organizations, demonstrating effective decision-making through sponsorship, onboarding, and workforce retention initiatives. Organization structure, workforce utilization, and space utilization for procedural and relationship aspects of the organization, improving the efficiency of internal administrative operations. Proficient in learning management systems: Blackboard, Canvas (upload content, create assessments, collect data, and monitor). Microsoft 365: MS Teams, One Drive, Excel, PowerPoint, Word (set up, create products, folders, and archive data). Exhibits a strong knowledge base regarding risk management (hazardous materials, chemical forms and exposure routes, identification, analysis, evaluation, treatment and integrates crisis management to ensure organization-wide resilience). Maintains the highest level of security: Physical, Information, Communications, Operations (classification, downgrading, declassification, safeguarding information, inspections, verification of staff and visitors, and monitoring surveillance equipment).
Additional Skills and Qualifications
Over 30 years of medical experience as emergency treatment manager, behavioral health specialist, and emergency and disaster relief. Evaluates illnesses and injuries deemed urgent, routine psychological and medical treatment to service personnel, veterans, and families. Planned, developed, and implemented a system for providing required reports for assigned clinical sections; acted as information manager for assigned clinical sections; provided clerical support and communication skills for the assigned clinical sections to include calls, emails, and electronic calendars. Provided timekeeping for assigned clinical sections using validating timecards and confirming leave requests. Managed clinic profiles for assigned clinical sections. Analyzed and created requests for closing, restoring, and creating new hospitals and clinics. Procured and requisitioned office supplies, furniture, and equipment for office staff, publications, and services. Reviewed correspondence, checked for spelling, typographical errors, and conformance to formats and procedural requirements. Competent with medical systems such as Gensis, Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology (AHLTA). Well versed with the policies and procedures of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Knowledge of human anatomy and medical terminology, extensive organization skills and inventory of equipment and files.
Over 30 years of advanced writing and communication experience with the Department of Defense, American Psychology Association (APA), and United States Government Publishing Office (USGPO). Demonstrated advanced writing style formats. Conducted briefings and interviews to personnel, veterans, families, and community leaders. Extensive researching, collecting Data, and providing feedback. Effective communication skills both verbal and written, including academic, and government styles. Extensive knowledge of project management. Developed and maintained relationships with internal and external stakeholders and staff members to ensure the success of community development initiatives. Administers, interprets, implements, and integrates policies in the management and processing of information. Developing file records and reports to support strategic decisions and objectives. Promotes diversity and inclusion through mutual trust and respect. Evaluates and decides desired outcomes for entry to middle management, applying reasoning to ensure alignment with the organizational vision.
Proficient decision-making skills trusted to gather evidence and recommend deliberate solutions and processes through analysis, assessments, and rule-based decision-making methodologies.
References:
Timothy Charles
*******.********.***@****.***
Melissa Rolan
*******@*****.***
Gersom Jimenez
*******.*.*******.***@****.***
Jozy Smarth
****.*.******.***@*****.***
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