Human Resource Resources

Amber I. Milner B.A, Human Resource Manager

**** ******** ****** **, *******, GA. 30318 404-***-**** *************@*****.***

Objective

Dynamic Human Resources Manager with over 5 years of experience in HR compliance and employee relations. Expertise includes policy development, auditing, and training programs, successfully implementing compliance measures resulted in enhanced organizational policy adherence. Developed incentive programs that led to a 30% increase in employee retention at Giggling Otter Enterprises. Proven ability to mitigate risks and strengthen HR practices. Ready to contribute to your organization, ensuring sustainable compliance and fostering a culture of integrity.

Skills & Abilities

Strategic Planning and Company Alignment

Employee Recruiting and Onboarding

HR Policy and Compliance

Google Analytics

Relationship Building

Digital Marketing Strategy and Campaigns

Microsoft Office

Behavioral Assessments

Conflict Resolution and Management

Employee Training

Education

MASTER OF SCIENCE Kennesaw State UNIVERSITY

Expected Graduation Date: 2027

Master of Science in Conflict Management

Specialization: business psychology

WOMEN IN LEADERSHIP OCTOBER 2023 EMORY UNIVERSITY

Certificate: Driving transformation through innovation and resilience

Business Administration July 2017 Kennesaw State University

Major: Marketing

Minor: Psychology

Related coursework: Consumer Behavior, Marketing Research, Business Psychology, Human Resource Management

Experience

HUMAN RESOURCE MANAGER GIGGLING OTTER ENTERPRISES, INC. 06/2022 – 08/2024

Developed and monitored incentive programs for hiring and the retention of employees.

Increased employee retention rates by 35%

Trained and educated 100+ employees on updated industry and company policies, standards, worker’s compensation, and employee handbook.

Executed weekly payroll, invoice, and check stub preparation and transaction processing for all locations.

Addressed and recommended appropriate resolutions to employee relations concerns, disciplinary issues, claims of performance-based and harassment incidents, and led all misconduct investigations.

Provided updates on HR handbook and policy changes to employees to satisfy compliance and state laws.

Assisted in the coordination and execution of a total of 10 company events and charitable donations.

Monitored administration and inquiries of benefits program to maintain compliance with employee insurance program.

Directed and renewed on-boarding process for over 50 newly hired employees and maintained all paperwork.

HUMAN RESOURCE COORDINATOR JT ASPHALT, LLC 07/2019 – 04/2021

Entered personnel and subcontractor records into company database.

Coordinated with lead HR manager on workers compensation, benefits package, work conditions, scheduling, and promotional opportunities.

Lead all community efforts in recruitment aimed at educating young adults about the construction industry.

Tracked performance of newly hired employees and captured feedback during exit interviews.

Conducted regular reviews and updates of the employee handbook.

Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.

Monitored and handled all employee claims, including performance-based and harassment incidents.

MARKETING COORDINATOR H.E.H. PAVING, INC. 07/2017 – 06/2019

Communicated and executed time sensitive marketing projects, presentations, and materials.

Coordinated and organized 20 company events using both internal and external partners to increase public visibility (Ex: career fairs, trade shows, charity events, etc.)

Collaborated with designers and editorial teams on marketing materials.

Evaluated target market research and adjusted strategy to address competitive influences, changing market, branding opportunities, and potential value.

Boosted brand awareness by 15% and generated leads while managing internal and external marketing campaigns and programs.

Increased H.E.H. Paving’s online brand awareness by 68%

Devised marketing plans using digital strategies, print advertising, and word of mouth tactics for internal and external use.

Generated dynamic marketing content and communication tools for promotional campaigns across platforms.

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