Human Resources Case Manager

MARIA DEL ROCIO RODRIGUEZ RUBIO, SPHR IN ****

**** ********* ****** **** • Spring, Texas 77389 • 812-***-**** • *****.*****@*****.***

Interested in a position within the Human Resources Function

Highly accomplished HR Professional with 20+ years of experience, and lately Case Manager with seven years of experience reunifying children with their families or LTFC Placements. Demonstrated ability to understand and execute HR Policies. Solid communication and negotiation skills. HR Management. Employee Development. Performance Management. Leadership. Workplace Culture. Labor Laws. Mentorship. Business Partner.

PROFESSIONAL EXPERIENCE

SOUTHWEST KEY PROGRAMS.- Houston/San Antonio/El Paso TX Division. SWK – Casa Quetzal. From November 2017 to Present

Southwest Key Programs is a Texas-based nonprofit organization that operates shelter facilities for unaccompanied immigrant minors and immigrant youth separated from their parents. It also provides youth justice alternative programming and educational programming. The organization was founded in 1987.

Case Manager Responsible assessing cases, sponsors, and families to provide a thoughtful recommendation for a safe reunification. Responsible for the submission of Service Plans, Case Reviews and Updates and other assessments required for compiling a comprehensive case file found on Southwest Key Programs (SWK) the designated web-based program with supporting documentation maintained in physical files of those minors assigned.

Maintain a flexible, organized and efficient work schedule.

Main Functions:

-Conduct initial intake interviews of youth gathering potential sponsorship information and to establish age of the client

-Conduct interviews with family members and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24 - 48 hours upon admission to the shelter

-Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify the minor with family in home country or in the United States as deemed applicable

-Ensure the timely completion of assessments and corresponding Service Plans in accordance to SWK and ORR requirements

-Document all actions and contacts with minor, sponsor and other family members or stakeholders in the form of progress notes as required by SWK, State and Federal contracts

-Complete and submit reunification packets to the corresponding authorities ( GDIT and FFS)

CUMMINS, INC., United States & Mexico • 1993-2016 - Retired

Global manufacturer of diesel engines and related technology with 44K employees worldwide.

Director of Human Resources, Engine Business Support Groups (2009-2015)- Columbus, IN

Led HR operations for business unit with 700 exempt and 120 hourly employees. Supervised 3 HR generalists and 2 associates. Continually aligned workforce capacity with needs of growing business. Collaborated with business managers to ensure accuracy, timeliness and quality of structured HR processes. Defined headcount and budget targets. Conducted organizational development reviews. Coordinated leadership and talent development, succession planning and expatriate reviews. Administered quarterly and annual performance evaluation process. Managed end-to-end recruiting, compensation, employee relations, retirement, discipline and termination processes. Trained new HR leaders.

Strengthened utilization of HR insights and offerings by cultivating individual relationships with functional leaders and winning inclusion in staff meetings to elevate profile.

Surpassed expectations by planning and executing very successful people reviews for head of global marketing and sales operations with complex and exacting requirements.

Promoted increased collaboration by benchmarking Business Support Groups against Cummins business units with more mature HR operations to demonstrate value of partnerships.

Bolstered confidence of business leaders by replacing HR generalists with more experienced HR managers empowered to deliver guidance independently.

Orchestrated 3 reduction in force processes from initial training to final terminations with no legal issues by working closely with managers to ensure integrity of all actions.

Director of Human Resources, Functional Excellence (2008-2009)- Columbus, IN

Headed new HR Functional Excellence group founded to prepare company for accelerated growth in accordance with 5-year strategic plan. Outlined framework for opening 15 new global manufacturing plants, recruiting 5K exempt personnel and adding 500 HR professionals. Developed plans to boost efficiency by streamlining HR processes, standardizing protocols and delivering new tools. Cultivated partner relationships with business leaders across manufacturing, quality, safety and IT. Rapidly shifted to planning for workforce reductions in response to global financial crisis and economic slowdown.

Broadened accessibility of HR website to professionals globally by coordinating migration to Cummins main corporate website.

Positioned company to relaunch HR functional excellence and process improvement audits by initiating updates to audit questionnaire.

MARIA DEL ROCIO RODRIGUEZ RUBIO, SPHR • Page 2 • 812-***-**** • *****.*****@*****.***

Director of Human Resources, Filtration Business (2000-2007)- Nashville, TN

Oversaw global HR operations for $500M business with 6K employees and operations in the US, UK, France, South Africa, China, Korea, Japan, Australia, Mexico and Brazil. Forged solid partnerships that transformed relationship between HR, business unit leaders and workforce. Conceptualized and delivered improvements across diversity performance, compensation process, employee satisfaction and headcount management. Conducted successful labor negotiations with collective bargaining units around the world and partnered with global labor relations director to prevent unionization at other facilities. Founded new “Learning Institute at FBU” training and development organization.

Spearheaded reorganization of HR team to optimize support for global business. Created 3 new regional entities for Europe, Middle East and Africa (EMEA); Asia Pacific; and the Americas.

Closed gap between business unit’s traditional HR processes and corporate-wide business model by implementing Cummins people strategy and review, organizational development review, performance management and functional excellence processes.

Facilitated execution of manufacturing rationalization strategy involving closure of 3 North American plants and divestiture of business with operations in US, Mexico, China and Germany.

Contributed to design and launch of new leadership development system.

Earned several awards for leadership roles in corporate community involvement programs.

Regional Human Resources Director, San Luis Potosi, Mexico (1993-2000)- Mexico

Managed team delivering regional HR support for employment, compensation and labor relations activities. Ensured compliance with relevant laws and regulations. Acted as company representative during employment-related hearings and investigations.

Played key role in meeting requirements for ISO and Cummins total quality management (TQM) system certifications by driving implementation of HR quality process.

Led favorable negotiations with labor unions during each year as director in manufacturing plant.

EDUCATION

Master of Business Administration

Instituto Tecnológico de Estudios Superiores de Monterrey, Mexico City, Mexico

Executive Training. Chicago Graduate School of Business

The University of Chicago

Master’s in human resources management

Villanova University

Bachelor of Arts, Psychology

Universidad Iberoamericana, Mexico City, Mexico

CERTIFICATIONS – need to update SPHR

Senior Professional in Human Resources (SPHR)

Six Sigma Green Belt

MBTI Certification

PROFESSIONAL DEVELOPMENT

Defining Strategy: Global Drivers & the Competitive Advantage of Social Capital

Strategic Business Leadership: Creating & Delivering Value, A series of in-house trainings provided by ORR and Casa Quetzal

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