Quality Assurance Engineer

Name: Hanish Reddy

E-mail: ***********.**@*****.***

Phone: +1-669-***-****

Summary:

10+ Years of experience in IT Analysis, Design, Development, Automation Testing, and QA Implementation across SQL, Web, and Client/Server applications.

Expertise in business requirement analysis, entity relationships, and test case creation.

Hands-on experience with Agile (Scrum), Waterfall, and RUP methodologies.

Strong defect documentation skills using ALM, JIRA, Bugzilla, Azure DevOps, and Wrike.

Proficient in Manual Testing: Functional, Smoke, Regression, Integration, UAT, and Load testing.

Bug Tracking and Analysis to maintain Effective Zero Defects standard.

Skilled in reviewing business/software requirements, preparing test strategy, test plans, and executing manual test cases.

Experience with automation tools like Katalon Studios, RPA UiPath, Selenium WebDriver and UFT/QTP.

Mainframe testing expertise, including online and batch integration testing.

Implemented Hybrid, Data-Driven, TCG, Keyword-Driven, and POM test automation frameworks.

Strong experience in Salesforce, Mulesoft and Drupal platform testing, data validation, automation, and integration documentation.

Regression and Bench Testing for debugging and troubleshooting technical/implementation issues.

Configured CI/CD pipelines for automated regression testing and used GitHub/GitLab for version control.

Developed UI & API test scripts using Katalon, REST API/SoapUI, and Postman.

Experience in healthcare application testing using HL7 FHIR standards for data exchange.

Web Services/SOA Testing for seamless integrations.

End-to-end TSYS payment processing system testing, including API validation, transaction lifecycle, and POS integrations.

Worked on unemployment wages/benefits and transportation applications for the City & County of Denver.

Delivery of process improvement projects using RPA (UiPath Studio & Orchestrator).

Designed and implemented RPA solutions for automation workflows.

Experience working with MuleSoft ESB for SOAP & REST API delivery.

AWS expertise: ECS, EC2, Cloud API, CloudFront, Auto Scaling, CloudWatch, and ELB.

Backend SQL validation for data migration and database integrity.

Test management and defect tracking using JIRA, HP ALM, Bugzilla, Q-Test, and ClearQuest.

Managed Agile workflows, sprints, and project timelines using Azure Boards.

Technical Skills:

•Testing Tools: Katalon Studio, RPA UiPath Studio, Browser Stack, Test Complete, Selenium Web driver, Selenium IDE, Selenium RC, HP QTP/UFT, EclipseMars2, Eclipse-IDE, SOAP UI, Postman, Cucumber, Altova XML, Appium.

•SDLC Methodologies: Agile (Scrum), Waterfall, V-Shape, Spiral, RUP.

•Architecture: Web-based application, Client server, Mobile (Android and iOS).

•Databases: MS SQL Server, MS Access, and Oracle

•Performance Tools: HP LoadRunner, JMeter

•Test Management Tool: JIRA, Quality Center, ALM, Quick Test Pro, Q-Test

•Defect Management Tools: JIRA, Azure DevOps, Wrike, Bugzilla

•Scripting Languages: VB Script, Java script, Cucumber, SQL, Groovy, UNIX Shell Scripting.

•Operating Systems: Windows, UNIX, and Linux.

•Web Technologies: HTML and XML.

Certifications:

•Katalon Studio professional Level Certification

•Katalon Studio Practitioner Level Certification

•Tricentis Tosca Fundamentals − Automating web application testing (AS1)

Professional Experience:

Accelya / Zapcom - Dallas, TX November 2024 - Present

Sr. Lead Quality Assurance Automation Engineer

Responsibilities:

Involved and Lead team in Sprint Planning, Retrospective, and Estimation meetings, articulating priorities with client Management.

Implemented TCG approach framework in Katalon Studios to implement Automation in the project to test API’s for around 20+ Airline applications.

Implemented test assertions for around 200+ workflows and different combinations from the complex API’s to ensure and validate the data of the Request and Response bodies of all the NDC versions of Airlines in various environments.

Led end-to-end testing for the airline booking platform, ensuring seamless reservation and ticketing functionality.

Automated regression and functional test cases using Katalon Studios and TCG framework approach for Air shopping, flight search, Fare search, booking, cancellations, and rescheduling and retrieving the tickets.

Worked on implementing the Framework using TCG approach and keyword approach using katalon Studios.

Tested Multiple different Airline API scenarios and implemented test validation using Dynamic and traditional assertions combinations in katalon studios.

Implemented a new approach of Dynamic assertion into the project by utilizing the existing traditional assertion script to seamlessly integrate the validation with laymen language using operators across 200+ smoke and regression test cases.

Performed API testing to validate PNR (Passenger Name Record) creation and updates.

Ensured compliance with NDC and TSA regulations for passenger data security.

Created test plans, performed manual testing (Functional, Smoke, Regression,), and analyzed multiple Airline API’s.

Conducted System, Integration, End-to-End testing, ensuring application stability for 20+ different airlines.

Reported defects, documented issues, and worked with development teams for resolutions.

Ensured high-quality data deliverables by collaborating with BI and development teams.

Performed automation testing to validate the data from request and response body for multiple airline applications.

Automated test execution using Katalon Studios, using TCG approach framework upon regression and smoke suites.

Identified and tested potential requirements against crucial release milestones.

Provided impact analysis on change requests, participated in management review meetings, and tracked project status.

Environment: Katalon Studios, Soap UI, Azure Devops, Git-Lab, Agile, Web-services, Micro-Services, API Test, Windows, Groovy, Java script, Altova XML.

Creighton University - Omaha, NE October 2021 – November 2024

Sr. Lead Quality Assurance Engineer

Responsibilities:

Participated and lead team in Sprint Planning, Retrospective, and Estimation meetings, articulating priorities with Senior Business Management & product owners.

Implemented Katalon Studios in the project from scratch to automate the WEB and Mobile applications ensuring high-quality deliverables across platforms.

Identified and tested potential requirements against release milestones for around 120+ portals across the application.

Validated client data changes, upon migrating the existing data from the old portals to new portals ensuring accuracy in live environments.

Worked on student and staff portal requirements, including 401k retirement plans, scholarships, and institutional payment systems.

Tested HR management, insurance, and healthcare portals for onboarding, training, and data management.

Created test plans, performed manual testing (Functional, Smoke, Regression, UAT, Load), and analyzed results.

Conducted System, Integration, End-to-End, and Bench testing, ensuring application stability.

Reported defects, documented issues, and worked with development teams for resolutions.

Ensured high-quality data deliverables by collaborating with BI and development teams.

Performed mobile testing, UI validation, and consolidated testing for multiple applications.

Automated test execution using Katalon Studios, ensuring seamless migration from development to testing.

Participated in defect triage meetings, reviewed System Integration Testing (SIT) results, and provided solutions.

Maintained test metrics, managed Wrike tickets, and ensured defect resolution before UAT/Production deployment.

Experience working on Treasury and Institutional payment system testing.

Provided impact analysis on change requests, participated in management review meetings, and tracked project status.

Environment: Katalon Studios, Browser Stack, RPA UiPath Studio, RPA UiPath Orchestrator, Jira, Git-Lab, Jenkins, Wrike, Agile, UAT, Windows, MAC/IOS, XCUI, Appium, Android Studio, Node JS.

Verizon - Tampa, FL April 2020 – October 2021

Sr QA Automation Engineer

Responsibilities:

Led requirement detailing sessions, identified potential requirements, and ensured milestone alignment.

Conducted functional, End-to-End, and regression testing across network types (LTE/4G/5G) and Salesforce applications.

Executed complex test steps for adjudication, plan implementation, and platform testing to meet 99% product quality.

Automated test execution (Selenium, NUnit, JUnit) with Azure DevOps, achieving 100% pass rate for critical defects.

Managed source control, branching strategies, and Git workflows using Azure Repos.

Validated Salesforce CRM tools, tested standard objects, and ensured seamless data migration.

Performed API testing (Postman, Charles Proxy) and backend integration debugging for POS and Verizon Fuze applications.

Conducted 5G core network testing, LTE/4G/5G network optimization, RF planning, and pre/post-launch troubleshooting.

Automated POS deployment/configuration, validated payment gateway integrations, and ensured cross-platform compatibility.

Identified critical bugs using Jira, Bugzilla, Splunk, and analyzed logs for debugging client-server issues.

Led System Integration, Regression, and End-to-End testing across multiple modules and network functionalities.

Developed JavaScript-based test suites, enhanced frameworks, and integrated CI/CD pipelines via Jenkins & DevOps tools.

Participated in Sprint Planning, LOE estimations, impact analysis, and defect triage discussions with stakeholders.

Executed BI report testing, SQL validation, and ensured compliance with report specifications.

Provided SIT/UAT support, defect verification, and contributed to management review meetings for project status updates.

Environment: Selenium, Eclipse Mars2, Eclipse IDE/Jee, Test NG, JavaScript, Cucumber, Jira, Bugzilla, Jenkins, Agile, UAT, XML, Windows, Appium, Salesforce, Charles Proxy, Splunk, Postman, Azure DevOps.

City and County of Denver, Denver, CO Jan 2019 – April 2020

QA Automation Engineer

Responsibilities:

Developed and maintained automated test suites/scripts using Katalon Studio for end-to-end testing.

Reviewed user requirements, created test cases, and ensured testability across multiple projects.

Worked on 80+ City and County applications, including 401k plans, healthcare, DEN Airport, utilities, and municipal services.

Conducted end-to-end testing of TSYS payment processing systems and validated integration with multiple payment gateways.

Tested TSYS APIs and middleware services for real-time transaction processing and lifecycle validation.

Performed POS system testing, cross-platform compatibility, and payment gateway validation.

Designed and executed Salesforce-to-MuleSoft migration tests, including functional, regression, and integration testing.

Created MUnit test cases, UI test scripts, and executed API tests using Katalon Studio, SoapUI, and MuleSoft.

Conducted frontend and backend automation testing across multiple environments and browsers.

Tested Salesforce objects (Accounts, Contacts, Cases, Leads, Campaigns, Reports, Dashboards) and data migration.

Ensured seamless integration between healthcare applications using HL7 FHIR standards.

Worked with MuleSoft API design, logging, and cloud-based integration workflows.

Developed CI/CD pipelines in Azure DevOps for automated builds, tests, and deployments.

Executed test cases, performed smoke, functional, regression, and UAT testing, and tracked defects.

Automated SOAP & RESTful API testing and maintained test scripts using Groovy in Katalon Studio.

Hands-on experience with Any point Platform for API monitoring and GitLab for version control.

Led test planning, execution, and reporting, adjusting strategies as needed to meet project goals.

Environment: Katalon Studios, Soap UI, SQL Server, Microsoft Azure DevOps, MuleSoft (Anypoint Platform)

Dassault Systems, Waltham, MA Mar 2017 – Dec 2018

QA Automation Engineer

Responsibilities:

Experienced in SDLC, QALC, and Agile-based testing.

Proficient in REST API, Web, and Database testing.

Planned and executed System, Integration, Functional, Regression, Performance/Bench, and UAT testing.

Monitored loads in UAT/PROD and analyzed logs in UNIX environments.

Developed test plans, scripts, and cases based on business requirements.

Collaborated with developers, PMs, and stakeholders for effective QA processes.

Created and executed automated test scripts using HP UFT and RPA automation via UiPath.

Performed backend testing and SQL query validation for application data.

Executed end-to-end ETL testing across Source, Stage, and Target systems.

Validated infotainment system compatibility with iOS/Android devices and tested Bluetooth, Wi-Fi, and cellular connectivity.

Led UAT sessions, trained users, and provided application insights.

Used HP ALM Quality Center for test execution, defect tracking, and UI testing.

Automated and optimized mobile testing for Android/iOS using Appium, Perfecto, and Selenium.

Developed Appium scripts in Java and used UI Automator & Appium Inspector for object identification.

Implemented cross-device testing using emulators, simulators, and real devices.

Optimized complex SQL queries for performance and efficiency.

Created custom SoapUI reports for service testing.

Managed development-to-testing migration issues and ensured smooth transitions.

Environment: HP QTP/UFT, HP ALM/Quality Center, API tool 8, Agile, Infotainment Systems; HP Performance Center, SOAP UI, UAT, XML, Web Services, DB2, Windows, Oracle, Appium.

Aviso - Hyderabad, IN April 2014 – Aug 2015

Software Tester

Responsibilities:

Participated in all phases of STLC, including Sprint planning, Reviews, and Scrum meetings.

Developed Test Scenarios, Test Cases, Test Data, Test Procedures, and Test Reports, Automated Regression & Smoke tests using Selenium.

Reviewed requirement documents, functional specs, and contributed to test strategy, test plan, and test cases.

Conducted end-to-end business testing and developed automation scripts using Selenium WebDriver with Java.

Used Maven for build automation and managed dependencies in pom.xml.

Implemented TestNG for Data-Driven Testing and structured test execution.

Developed Page Object Model (POM) with Page Factory for efficient object repository management.

Integrated Extent Reports for advanced Selenium test reporting.

Handled Selenium synchronization with Sleep and Wait methods & Integrated Selenium scripts with Jenkins for CI/CD automation.

Performed cross-browser testing on Windows, Linux, and Mac with Chrome, Firefox, IE, and Safari.

Updated and executed Regression suites post-build releases using Selenium.

Conducted backend testing using SQL queries to validate data integrity between UI and DB.

Utilized JavaScript Executor in Selenium for executing JavaScript within the test framework.

Experienced in web services testing using SOAP and REST via SoapUI.

Identified Web Elements using Name, ID, Class Name, Link Text, Partial Link Text, and XPath with Altova.

Managed test cases and defect tracking using JIRA and Bugzilla.

Used SOAP UI for test data setup in Test-Driven Development (TDD) & Conducted UAT sessions to validate business expectations.

Documented and tracked software defects, performance issues, and usability concerns.

Environment: HP ALM, Selenium, Java Script, Agile, TestNG, Web services, UAT, SOAP UI, XML, Web Services, MVS, SQL Server, Teradata, API, TOAD 8.0, UNIX.

EDUCATION:

Master of Science in Computer Information & Security Systems; California University of management and science.

Bachelor’s in computer science & engineering; Jawaharlal Nehru Technological University, Hyderabad India.

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